Technical Communicator jobs in Fargo, ND

Objective

This role will take on the responsibility for the maintenance, servicing, diagnostics, and troubleshooting for transportation clients throughout the country. We are looking for individuals that will ensure operation and quality of our clients’ equipment.

Responsibilities

• Handle inbound telephone calls from customers, supervisors, and other field technicians to provide remote support to troubleshoot problems in the field
• Expected to occasionally take the lead role for diagnosis and repair of FCEV (Fuel Cell Electric Vehicles), BEV (Battery-Electric Vehicles), CNG (Compressed Natural Gas), and Diesel/Diesel-Electronic hybrid equipment in the field, as well as commonly take on support roles to manufacturer’s field technicians and field engineering staff
• Test electrical and mechanical systems, including continuity of circuits in electrical wiring, CAN (Controller Area Network), hydraulic and pneumatic systems and fixtures, using testing devices
• Remove, replace, and test defective components
• Responsible for the performance of duties as a fully qualified technician including the initial inspection, and repair of all client equipment in the in the field
• Configure and support electronic and digital devices used to monitor and control client equipment, including vehicles, chargers, and associated components
• Diagnose malfunctioning systems and components using test equipment such as hand tools, electronic testing equipment, laptop, DVOM (Digital Volt Ohm Meter), Digital Oscilloscope, and Insulation Testers, or other diagnostic tools to locate the cause of a failure and correct the problem
• Capture, import, and organize data for analysis and processing
• Ensure corrective repairs are identified and reported using warranty claim forms and service reports
• Travel to various jobsites within the continental US, being a main point of contact for our clients when servicing on-site
• Accurately report expenses using an expense report
• Expected travel about 75-100% throughout the United States. Paid mileage, per diem, and all travel expenses

Required Skills, Experience and Education

• The right culture fit is essential - we will train the right candidate on the job!
• Strong work ethic and values: integrity, service, and professionalism are our focus when bringing in new talent
• Reliability and flexibility are crucial for this career path, particularly when traveling and working on-site
• Comfortability with computer use and Microsoft products is required
• Physical requirements such as; ability to lift 50 pounds unassisted, standing for periods up to 4 hours at a time, and walk distances up to 100 meters at a time
• Flexibility with scheduling, as hours and shift times will vary from client-to-client, generally being first shift core hours
• High School Diploma or GED required
• Must be able to work within all 50 United States
• Must be willing to be subject to a pre-employment criminal background check and at random drug screening
• Candidate must have Valid US Driver's License

Preferred Skills

· Mechanically or electrically inclined candidates would excel in this role, but not a requirement

· Hands on systems & equipment maintenance preferred, but not required

· No minimum experience required, but a general technical interest in the transportation industry is strongly preferred

Work Environment
While performing the duties of this job, the employee is frequently exposed to manufacturing and warehouse-type settings, including moving mechanical parts and vibration. The employee is occasionally exposed to a variety of environmental conditions at the job site, including working outdoors at times. The noise level in the work environment and job sites can be loud.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, read, write, and hear English. This position is very active and requires standing for hours, walking, bending, kneeling, stooping and crouching. The employee must be able to lift and move items of 50 pounds.

EEO Statement

Transit Technical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Schedule:

• Typically 8-10 hour shift, first shift hours with small variances dependent on jobsite
• Typically 40-50 hours/week, with variances dependent on client

Benefits:

• Immediate 401(k) with company match
• Small Business Perks
• Immediate Comprehensive Insurance & Benefits Package
• Paid Training
• Travel
• Immediate PTO

Why Join the Transit Technical Team?

We are a small team of professional, ethical, and experienced personnel. We are thriving in growth and excited to find the newest addition to our amazing company culture! We pride ourselves in our honorable integrity, impeccable service, and superior professionalism, and live these values day in and day out. We invest in our people and we do right by them in any way that we can. Are you in search of growing and learning with a close-knit business that genuinely cares about its employees and clients? If so, we’d love to speak with you and see if we are the right fit for your future and development!

Job Type: Full-time

Pay: $18.00 - $40.00 per hour

Expected hours: 40 – 60 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Travel requirement:

• Up to 100% travel

Work Location: In person