Technical Communicator jobs in San Jose, CA

Technical Communicator manages dealer and manufacturer technical problems in an expedient and cost effective manner for the customer. Provides employees with technical information beyond their ability to readily locate. Being a Technical Communicator serves as a liaison between the manufacturer and employee on technical problems encountered by the dealership. Requires a high school diploma. Additionally, Technical Communicator typically reports to a supervisor or manager. The Technical Communicator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Technical Communicator typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Public Safety Communicator Trainee
  • City of Gilroy
  • Gilroy, CA FULL_TIME
  • JOB
    $6,757.17 - $9,055.20 MONTHLY BASE SALARY PLUS EXCELLENT BENEFITS! In addition to the above: 6.6% Holiday Pay in lieu of holidays off.5% Bilingual Pay for verbal fluency in Spanish/English$41.67 per month uniform allowancePSC’s typically work 12-hour shifts and are scheduled 3 or 4 days in each workweek plus overtime as needed.Trainee’s are typically in the Gilroy PSC training program for approximately 6-12 months. Once the employee successfully completes training and is ready to be a solo dispatcher, the base salary range increases to $7,616.33 - $9,257.75 per month.An additional 5% step (Step F) is available to employees in this job classification after completion of five years of service, one year at Step E, and good performance evaluation.The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion, & belonging. Join our team!ABOUT THE POSITIONThe City of Gilroy is recruiting for the position Public Safety Communicator Trainee in the Police Department. The Public Safety Communicator Trainee position is a full-time, at-will position trained to become a Public Safety Communicator for the Gilroy Police Department. The general goal of the Communications Unit is to provide 24 hour emergency communication response for all police, fire, and medical emergency calls for service in a courteous and professional manner.GENERAL DESCRIPTION: Under the direct supervision of the Communications Supervisor and under the functional supervision of the Watch Commander, answer emergency and routine calls from the public for Police, Fire, and medical assistance and general service and dispatch necessary personnel and equipment, perform other related duties as required. Work shifts including weekends, holidays, nights and evening hours. THE IDEAL CANDIDATE WILL: Have excellent interpersonal and professional customer service skills.Have superb listening skills and the ability to communicate effectively orally and in writing.Be adaptable to changing situations; work well under pressure, and be comfortable making quick or critical decisions.Multi-task proficiently within a short period of time.Be proficient with computers and with the use of software and technology.Be able to successfully complete the Public Safety Communicator Trainee training program in a 6-12 month time period.Be able to study and memorize codes, personnel, and geographic of the community to effectively dispatch accurate information to those working in the field.Have participated in "sit-alongs" with a Communications or Dispatch department, preferably with the City of Gilroy Police Department.Have a willingness to learn and improve on service skills and be receptive of constructive feedback.

    EXAMPLE OF DUTIES
    Receive telephone complaints concerning crimes, fires, medical emergencies, public works calls, and other requests.Promptly and courteously obtain pertinent information regarding the calls for service utilizing proper radio/telephone etiquette.Determine the priority and promptly dispatches appropriate Police, Fire and other units.Maintain complete and accurate written/typed records of all calls for service and all pertinent radio transmissions.Operate teletype, computer and recording equipment and performs minor daily maintenance of equipment.Maintain up-to-date operating manuals, procedure manuals and training guides.Process requests for warrants and record checks on persons and property. Interpret information to be returned.Make computer entries.Participate in training programs and utilizes acquired knowledge.Perform other related work as required.

    SUPPLEMENTAL INFORMATION
    P.O.S.T. DISPATCHER TEST BATTERYAttach a copy of passing results (dated within 1 year) with your application for: P.O.S.T (entry level) Dispatcher testing (48 or higher)Testing information is provided for San Jose only but results are accepted from any California POST location. If you would like to check other locations, visit https://post.ca.gov/Public-Safety-Dispatcher-Entry-Level-Test-Battery-Applicant-FAQs. POST Dispatcher Test Dates and RegistrationTest dates and registration is available at http://sbrpstc-dispatch-tests.eventbrite.com/.It takes up to 10 business days to receive results. T-Score results of 48 or higher is passing. This test is approximately 2.5 hours. The cost for the POST Dispatcher exam will be $22 due at the time of registration. Candidates who are hired for this position can submit testing receipts for reimbursement after their date of hire.APPLICATION PROCESSIf you are interested in pursuing this exciting career opportunity, please attach and submit the following required items with your electronic NEOGOV application: Required: A completed City of Gilroy employment application including complete supplemental question responsesA P.O.S.T Dispatcher Test T-Score of 48 or higher, dated within one yearPreferred: A cover letter expressing your interest in this specific position with the City of Gilroy Police DepartmentA detailed resume that highlights your related skills and experienceA certificated typing/keyboarding certificate showing a typing/keyboarding speed of at least 35wpm. Note: Candidates invited to an interview will be required to provide a typing/keyboarding certification prior to the interview.City Application Form – Candidates must complete the NEOGOV City of Gilroy application form for this position and submit on line. Please prepare attachments prior to completion of the NEOGOV application as incomplete applications will not be accepted. Apply Online: Go to https://www.governmentjobs.com/careers/cityofgilroy. You can apply online by clicking on the job title you are interested in and clicking on the "Apply" link. After viewing the Job Description, click the 'Apply' tab. If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. After your account has been established, you can import your resume from LinkedIn, upload it from a saved document on your computer, or manually enter your personal information. This application will be saved and used to apply for future job openings.Recruitment ScheduleThis position is open until filled. Applications are currently being accepted on a continuous basis. Please apply as soon as possible. Applications will be reviewed weekly. Interviews may be scheduled at any time. Only complete application packets will be reviewed. Only the most qualified applicants with the most relevant experience and education will be invited to continue in the selection process. In addition, final candidates for the position are required to pass a detailed P.O.S.T. background check, State of California Department of Justice criminal records check, P.O.S.T. medical evaluation, and drug screen, given at the City's expense, prior to appointment. If special accommodations are necessary at any stage of the selection process, please contact the Human Resources Department right away 408-846-0228.Attention: Communication regarding your status in this recruitment process will be conducted via e-mail. Be sure to include an e-mail address on the employment application. Applicants are responsible for notifying Human Resources of any changes to an e-mail address and/or other contact information. THE CITY OF GILROY IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS WORKFORCE DIVERSITY, EQUITY, INCLUSION, & BELONGING. JOIN OUR TEAM!
  • 10 Days Ago

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ASIC Verification Engineer
  • Technical Link
  • Santa Clara, CA FULL_TIME
  • Job Details Job DescriptionWork with a dedicated team of engineers, using the latest verification practices, to verify the digital design intent of our SOC's at the block and system level. Engage earl...
  • 21 Days Ago

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Sr. Security Incident Response Commander (Remote)
  • Advantage Technical
  • Redwood, CA FULL_TIME
  • Sr. Security Incident Response Commander (Remote) Must work Mountain Time or Pacific Time hours The Security Coordination Center is looking for a Security Incident Response Coordinator with excellent ...
  • 4 Days Ago

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Scientist 1
  • Advantage Technical
  • Fremont, CA FULL_TIME
  • Advantage Technical is seeking a talented and passionate Scientist I for our great global client in Fremont, CA. Come be part of one of the best life science companies where your projects have a globa...
  • 25 Days Ago

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Senior Mask Layout Engineer
  • Technical Link
  • San Jose, CA FULL_TIME
  • Job DetailsLocation: San Jose, CA (Must be on-site)LOA: 6-12 monthsSkills: Analog Layout 7nm/5nm FInFET, TSMC, RF, High Speed, PLL, SerdesLocation: San Jose, CAAnalog and Mixed-Signal Layout EngineerJ...
  • 25 Days Ago

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Buyer I
  • Advantage Technical
  • Menlo, CA FULL_TIME
  • Major purpose: Responsible for obtaining materials, components, and equipment in a DOD environment - requiring knowledge and understanding of the FAR/DFARs. Gathers quotations, examines bids, and make...
  • 1 Month Ago

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0 Technical Communicator jobs found in San Jose, CA area

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Marketing Communications Manager
  • Invenia Group
  • San Jose, CA
  • Invenia Group is partnering with a manufacturer of scientific reagents, instruments and services that are being used to ...
  • 4/24/2024 12:00:00 AM

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Sr. Software Engineering Manager, iCloud - Apple Services Engineering
  • Apple Inc.
  • Cupertino, CA
  • People at Apple dont just build products. They craft the kind of experiences that have revolutionized entire industries....
  • 4/23/2024 12:00:00 AM

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Sr. Technical Support Engineer, Focused Services
  • Palo Alto Networks
  • Santa Clara, CA
  • Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecur...
  • 4/23/2024 12:00:00 AM

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Software Engineering Manager
  • NetApp
  • San Jose, CA
  • About NetApp Were forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and...
  • 4/23/2024 12:00:00 AM

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Marketing Communications Manager
  • Invenia Group
  • San Jose, CA
  • Invenia Group is partnering with a manufacturer of scientific reagents, instruments and services that are being used to ...
  • 4/22/2024 12:00:00 AM

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Senior Software Engineer - Developer Productivity
  • Snowflake
  • San Mateo, CA
  • Build the future of data. Join the Snowflake team. About the Team The UI Platform team at Snowflake accelerates the prod...
  • 4/22/2024 12:00:00 AM

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Application Support Engineer, Data (Dublin, CA)
  • Savvymoney
  • Dublin, CA
  • Application Support Engineer, Data (Dublin, CA)About SavvyMoney:SavvyMoney is a leading San Francisco East Bay fintech c...
  • 4/22/2024 12:00:00 AM

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Hardware Graphics System Architect
  • Meta
  • Sunnyvale, CA
  • As a Graphics System Architect at Meta Reality Labs, you will lead the end-to-end graphics architecture on upcoming AR w...
  • 4/21/2024 12:00:00 AM

San Jose is located at 37°20′07″N 121°53′31″W / 37.335278°N 121.891944°W / 37.335278; -121.891944. According to the United States Census Bureau, the city has a total area of 180.0 sq mi (466 km2), of which 3.4 sq mi (8.8 km2) (1.91%) is water, making it the fourth-largest California city by land area (after Los Angeles, San Diego and California City). San Jose lies between the San Andreas Fault, the source of the 1989 Loma Prieta earthquake, and the Calaveras Fault. San Jose is shaken by moderate earthquakes on average one or two times a year. These quakes originate just east of the city on...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Communicator jobs
$94,473 to $120,017
San Jose, California area prices
were up 2.9% from a year ago

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Technology has completely altered the degree programs for technical communication.
December 22, 2019
Technical Communicator in Buffalo, NY
As technical writers, that means you must become versed and trained in UX practices.
January 22, 2020
Technical Communicator in South Bend, IN
Technical communication is a job where less is more and simpler is better.
January 20, 2020