The Web Customer Support Specialist interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Being a Web Customer Support Specialist typically requires a bachelor's degree or equivalent. Maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. In addition, Web Customer Support Specialist typically reports to a supervisor or manager. Being a Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Our company is looking to fill a position as a Wireless Sales and Customer Service Representative. This position is entry level, and full, paid training is provided. Candidates must possess integrity and character and have a strong desire to grow rapidly into a management position. They must also be comfortable working individually and with a team and enjoy working with customers in person.
The wireless sales and customer service representative position is considered entry level meaning thorough paid training is provided. We provide sales associates with ample room for advancement within our company, and our top performers typically have experience in customer service, communications, and retail sales.
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
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Job Type: Full-time
Job Type: Full-time
Pay: $45,845.00 - $55,000.00 per year
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Work Location: In person
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0 Technical Customer Service Representative jobs found in Columbus, OH area