Technical Customer Success Manager jobs in Detroit, MI

Location: Warren, MI
Duration: Long Term, Contract
Job Overview: Technical Project Manager- Customer Success Transformation

Summary:
The main function of a project manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc. or any other non-IT based project.

Job Responsibilities:

• Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
• Present and explain proposals, reports and findings to clients.
• May recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence.
• Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.

Skills:

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Basic ability to work independently and manage one’s time.
• Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
• Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Basic knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

Education/Experience:

• Bachelor's degree in business administration or a related field.
• PMI or PMP certification preferred.
• 5-7 years experience required.

Benefits: Employment with RCO Engineering doesn’t mean just an exciting opportunity, it also includes the following benefits:

• Comprehensive medical coverage
• 401K
• 7 Paid Holidays
• Bereavement & Jury Duty Pay

Company Overview:
For the past 47 years as a contract manufacturing company, RCO Engineering has brought our customer's ideas to market from concept through production. We design, build, test, and produce components and prototypes with expertise, speed, and proven quality. Powered by intelligent, creative, and success-driven people, we directly impact programs for the world’s most iconic and beloved automotive, aerospace, and defense brands every day. RCO is a family-owned and led company committed to the people who choose us as their employer. That’s why the majority of our employees have been with the company for over 10 years, with a below average employee turnover rate.