Technical Customer Success Manager jobs in Fort Worth, TX

T
Customer Success Rep
  • TCS Tech
  • Flower Mound, TX FULL_TIME
  • Salary - $15 per hour (Upto $35,000 Annually)

    Job Location - Plano, TX

    Responsibilities:

    • Provides information on customer service issues related to life and health insurance, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
    • Communicates with customers regarding service requests or problems.
    • Documents, evaluates and resolves customer’s inquiries.
    • Works with other departments to complete customer requests and minimize escalations.
    • Represents our customer with professional pride to internal and external customers.
    • Consistently meets/exceeds set quality and productivity metrics.
    • Functions within a team based environment, and actively participates in achieving team goals.

    Qualifications

    • High School diploma, GED or equivalent.
    • Minimum 1 year of experience with call center or customer service experience/training.
    • Fundamental computer knowledge and maneuverability within window applications.
    • Basic understanding of Microsoft office suite, specifically Word and Excel.
    • General understanding of life and health insurance, annuity, and investment products is a plus.

    Behavioral and Leadership Competencies

    • Ability to maintain the confidentiality of customer and company information.
    • Ability to work independently and seek additional opportunities when able.
    • Good verbal and written communication skills.

    Benefits

    • Medical and Insurance benefits
    • Exciting Incentive Plans
    • 401(k) Plan
    • 10 days Paid Holidays

    About Us

    Tata Consultancy Services (TCS) is one of the world's largest IT services and consulting firms. We partner with more than a third of the Fortune 500 companies across industries in North America, helping them to successfully navigate today's competitive challenges of rapid business and digital transformation.

    Our extensive industry expertise and sharp focus on customer service has resulted in TCS being one of the fastest-growing technology companies in the world, with 446,000 employees operating in 46 countries.

    In America, TCS has been one of the two top local recruiters of IT services talent for the past five years.

    Tags: Inbound, Outbound, Call Center, Customer Care, Help-Desk, Support

  • 23 Days Ago

B
Customer Success Representative
  • Burnetts Staffing
  • Fort Worth, TX FULL_TIME
  • Now hiring a Customer Service Representative in Fort Worth, Tx! We are seeking a motivated and friendly professional, as this position will be responsible for being a customers main point of contact. ...
  • 3 Days Ago

B
Customer Success Specialist
  • Buxton
  • Fort Worth, TX FULL_TIME
  • Buxton is the global leader in retail customer analytics, and we aim to provide data-driven insights and shape the future of customer engagement across all channels. This role is based in Fort Worth, ...
  • 10 Days Ago

A
Dispatcher/Customer Service
  • Aspire Technical Solutions, LLC
  • Mansfield, TX FULL_TIME
  • Overview: We are seeking an experienced MSP Service and Project Team Dispatcher/Coordinator to join our fast-paced team. The ideal candidate will possess excellent communication skills, a keen eye for...
  • 8 Days Ago

W
Customer Success Representative (Spanish/English)
  • WELLS FARGO BANK
  • Southlake, TX FULL_TIME
  • About this role: Wells Fargo is seeking an Associate Customer Success Representative in Everyday Banking Spanish as part of Consumer and Small Business Banking Operations. Learn more about the career ...
  • 26 Days Ago

W
Customer Success Representative (Spanish/English)
  • WELLS FARGO BANK
  • Flower Mound, TX FULL_TIME
  • About this role: Wells Fargo is seeking an Associate Customer Success Representative in Everyday Banking Spanish as part of Consumer and Small Business Banking Operations. Learn more about the career ...
  • 26 Days Ago

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0 Technical Customer Success Manager jobs found in Fort Worth, TX area

T
Customer Service Representative-Fort Worth
  • Tangeroutletcanada
  • Fort Worth, TX
  • ** Customer Service Representative-Fort Worth** **Job Category****:** Field **Requisition Number****:** CUSTO002411 Show...
  • 3/29/2024 12:00:00 AM

Z
Customer Service/Administrative Support (Temporary)
  • Zeiders Enterprises, Inc.
  • Fort Worth, TX
  • ** Customer Service/Administrative Support (Temporary)** **Job Category****:** Customer Service/Administrative Support *...
  • 3/29/2024 12:00:00 AM

E
Patient Outreach Representative (Remote)
  • Envision Radiology
  • Fort Worth, TX
  • Envision Radiology is adding a Full Time Remote Patient Outreach Representative to our team!The schedule will be Monday ...
  • 3/28/2024 12:00:00 AM

P
Customer Service Representative (27656888)
  • Performancereview
  • Fort Worth, TX
  • ** Customer Service Representative** Job Title Customer Service Representative Job ID 27656888 Location Fort Worth, TX 7...
  • 3/28/2024 12:00:00 AM

C
Lead Customer Service Representative, Full or Part Time
  • careermount.com
  • Fort Worth, TX
  • Store 2742073: 4150 Bryant Irvin Rd, Fort Worth, Texas 76109 **Lead Customer Service Representative** We want you to joi...
  • 3/28/2024 12:00:00 AM

U
Customer Care Manager
  • Uniphore Technologies Inc.
  • Dallas, TX
  • **Customer Care Manager** Dallas, Texas / Pegasus Pegasus / Full-time Uniphore is the global leader in Conversational Se...
  • 3/27/2024 12:00:00 AM

E
PT Customer Care Specialist - Work From Home>
  • Everyday Health Group
  • North Richland Hills, TX
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Flexible schedule - As a Customer Care Speci...
  • 3/27/2024 12:00:00 AM

M
Customer Care Manager - REMOTE
  • MasteryPrep
  • Dallas, TX
  • Elevate Educational Experiences with Exceptional Service At MasteryPrep, we blend customer service excellence with educa...
  • 3/25/2024 12:00:00 AM

Fort Worth is located in North Texas, and has a generally humid subtropical climate. It is part of the Cross Timbers region; this region is a boundary between the more heavily forested eastern parts and the rolling hills and prairies of the central part. Specifically, the city is part of the Grand Prairie ecoregion within the Cross Timbers. According to the United States Census Bureau, the city has a total area of 349.2 square miles (904 km2), of which 342.2 square miles (886 km2) is land and 7.0 square miles (18 km2) is covered by water. It is a principal city in the Dallas–Fort Worth metropl...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Success Manager jobs
$42,295 to $52,660
Fort Worth, Texas area prices
were up 2.2% from a year ago

Technical Customer Success Manager in Austin, TX
Document and train on best practices as solutions to customers' needs are implemented.
March 13, 2023
Manage multiple concurrent data migration and integration projects across multiple phases by owning the inputs and managing deliverables, including time management, deadlines, client communications and management of expectations.
April 12, 2023
Communicates well written and verbally – Create training, public speaking, ability to tailor messaging based on audience.
April 18, 2023
Supporting SaaS or UCaaS solutions.
May 19, 2023
Technical Customer Success Manager in San Francisco, CA
Develop a trusted advisor relationship with customer executive sponsors, and technical project leads such that all GoodData activities are closely aligned with the customer's business case, allowing the full potential of their GoodData solution to be real
April 24, 2023
Technical Customer Success Manager
Meet some of the team.
November 08, 2022
Track & monitor customer status, identify areas of concern and pursue growth and up-sell opportunities.
January 19, 2023
Provide technical guidance to developers, product managers, system architects around best practices on how to use our image and video platform.
February 16, 2023
Build relationships and help organizers derive value from product to ensure client retention.
April 23, 2023
Act as customer advocate internally while effectively collaborating with internal teams including product management, customer support, engineering, sales and finance.
April 25, 2023