Technical Customer Success Manager jobs in Houma, LA
Recently Added Technical Customer Success Manager jobs
Customer Success Manager- Kenner
- WASTE PRO
-
Kenner, LA
FULL_TIME
- SUMMARY OF POSITION: The Sales Manager provides for the short and long term growth of WP revenues through superior business development, communication, relationship building, client retention team leadership and selling efforts. The Sales Manager support the growth and development of the sales team in an assigned area and manages all sales related activities including proper sales administration, sales segmentation and effectiveness. Through developed partnerships and a high degree of interaction with commercial clients, franchisers, business leaders, governmental officials and key strategic partners, new contracts are acquired and/or existing contracts extended for the collection, processing, transportation and disposal of solid waste and recyclables. The Sales Manager uses conceptual/strategic selling skills to understand economic and buying influences and works with his/her team to meet client expectations and close deals. Sales opportunities are targeted, qualified and responded to, negotiated and successfully closed. This position supports the prospecting efforts for all potential clients in a defined area, including municipal opportunities. Additionally, sales efforts are closely aligned with WP marketing resources to create differentiating proposals, bids and RFPs. ESSENTIAL JOB FUNCTIONS: 1. Holds accountability for providing managerial direction and support to an area sales team. Monitors sales performance of team and defines skills/services needed to enhance sales productivity (Leads, Trains, Monitors and Motivates). 2. Provides sales coaching and training in the field and in weekly sales meetings 3. Develops maximum potential sales volume and profitability within defined regional territory. 4. Participates in short and long-term strategic Market and Sales Planning. 5. Accountability for increasing WP market share and ensuring sales plans for territory are aligned and accomplished in accordance with company mission and established goals. 6. Monitors/Manages the sales incentive plan(s) and ensures that area sales team is accounted for and rewarded properly. 7. Leverages through strategy assessments, planning, and cross functional interaction a high degree of internal and external client satisfaction. 8. Drives acquisition and retention of contracts by maintaining critical relationships with customers, appointed staff and others influencing decision makers. 9. Maintains active relationships and is visible and active within the community. 10. Seeks every opportunity to increase market share, revenue and profitability by securing new contracts and additional services by gaining support of decision-makers and attending to all critical buying influences. 11. Accountable in partnership with corporate sales, marketing, and regional management for developing bid and RFP submittal packages and insuring that proposals meet all specification requirements, required pro-forma and superior level of professional quality in appearance and content. 12. Interfaces with WP executives, managers, associates and customers in targeting opportunities and aggressively pursing leads. 13. Actively or indirectly in partnership with key stakeholders (e.g. RVP, Regional Financial Controller, Municipal Sales/Marketing leaders, SVP Marketing) participates in closing significant contracts through aggressive negotiation, competitive pricing and proactive adherence to defined sales strategy. 14. In partnership with finance and regional management periodically initiates billing and contract audits to ensure best pricing defined and invoiced. 15. Stays directly involved in complaint resolution and resolves as needed. 16. Actively participates in community events and activities where applicable to promote WP's distinguishable difference (e.g. Local League of Cities, Keep America Beautiful affiliates, community cleanup events, civic associations, local charitable organizations, etc.). 17. Keeps management apprised of individual and sales team activities which may impact WP, Region, and/or Division. 18. Uses available technology to monitor, track and report sales activity. Accurately forecasts monthly, quarterly, and annual revenue streams. 19. Partners with Corporate Sales, Marketing and Regional Specialists surrounding possibilities for press coverage, need for collateral literature, advertising and sponsorship recommendations. 20. Researches and stays current regarding competitor services. 21. Maintains awareness of competition and trends affecting the industry. 22. Uses a standard format or sales automation tool for maintaining status of sales activities. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA. * Any additional job duties that may be assigned by the Supervisor. Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.) most of the work day; * Properly licensed with ability to drive a motor vehicle extensively within a defined sales area/territory WORK ENVIRONMENT: * Normal setting for this job is: Office Setting/Outside Sales. REPORTING RELATIONSHIPS: Reports To: Regional Vice President and Senior Vice President of Sales
- 7 Days Ago
Aerospace Program Manager (Customer Success) - 100% Remote
- Performance
-
Orleans, LA
FULL_TIME
- Job Description: Performance is a leader in the development of outstanding software and hardware for the avionics and space exploration industries. We are searching for experienced customer facing Pro...
- 21 Days Ago
Manager, Customer Success (MA, IL, OR, CA, TX, NC, or LA)
- Torsh
-
Orleans, LA
FULL_TIME
- We are seeking to hire a Customer Success Manager to help us manage, deepen, and grow our relationships with our customers. In this role, the Customer Success Manager will manage a portfolio of custom...
- 28 Days Ago
Junior Client Success Manager
- CommTech
-
Metairie, LA
FULL_TIME
- General Summary: The Junior Client Success Manager represents the company by managing the existing client base through client coordination and support, including client communications. The primary foc...
- 1 Month Ago
Supply Chain Manager
- Genesis Technical Staffing, Inc.
-
Houma, LA
FULL_TIME
- Full time On site Responsible for managing all purchasing, buying, and material control functions for the New Construction divisions for both government and commercial programs in order to ensure acti...
- 1 Month Ago
Technical customer service
- Wolters Kluwer Health, Inc.
-
Orleans, LA
FULL_TIME
- Key Responsibilities Solve routine customer technical and service enquiries by following established customer service procedures via phone, email, and chat Work to maintain overall departmental goals ...
- 1 Month Ago
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0 Technical Customer Success Manager jobs found in Houma, LA area
FT Customer Support Specialist - Work From Home>
- Stronghold
-
La Place, LA
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
- 4/25/2024 12:00:00 AM
Senior Manager, Global Customer Support
- Cornerstone onDemand
-
New Orleans, LA
- **Job Title: Senior Manager, Global Customer Support** **Job Description:** The Senior Manager, Global Customer Support ...
- 4/25/2024 12:00:00 AM
FT Customer Support Specialist - Work From Home>
- Stronghold
-
Westwego, LA
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
- 4/25/2024 12:00:00 AM
FT Customer Support Specialist - Work From Home>
- Stronghold
-
Harvey, LA
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
- 4/25/2024 12:00:00 AM
FT Customer Support Specialist - Work From Home>
- Stronghold
-
Metairie, LA
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
- 4/25/2024 12:00:00 AM
Customer Service Rep
- Keefes
-
Harvey, LA
- **Customer Service Rep** Customer Service Harvey, Louisiana Department **Customer Service** Minimum Experience **Entry-l...
- 4/25/2024 12:00:00 AM
Patient Access Representative - PRN - Various Shifts - Laplace
- Ochsner Health System
-
La Place, LA
- We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
- 4/24/2024 12:00:00 AM
Patient Access Rep - FT Ochsner St Mary - Crossover Shift; Rotating Weekends and Holidays
- Ochsner Health
-
Morgan City, LA
- We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
- 4/21/2024 12:00:00 AM
About Houma, Louisiana
Houma (/ˈhoʊmə/ HOH-mə) is the largest city in the parish seat of Terrebonne Parish, Louisiana, United States and the largest principal city of the Houma–Bayou Cane–Thibodaux Metropolitan Statistical Area. The city's powers of government have been absorbed by the parish, which is now run by the Terrebonne Parish Consolidated Government. The population was 33,727 at the 2010 census, an increase of 1,334 over the 2000 tabulation of 32,393.
Many unincorporated areas are adjacent to the city of Houma. The largest, Bayou Cane, is an urbanized area commonly referred to by locals as being part of Hou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Success Manager jobs
$41,679 to $51,893
Houma, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Technical Customer Success Manager do?
Technical Customer Success Manager in Austin, TX
Document and train on best practices as solutions to customers' needs are implemented.
March 13, 2023
Manage multiple concurrent data migration and integration projects across multiple phases by owning the inputs and managing deliverables, including time management, deadlines, client communications and management of expectations.
April 12, 2023
Communicates well written and verbally – Create training, public speaking, ability to tailor messaging based on audience.
April 18, 2023
Supporting SaaS or UCaaS solutions.
May 19, 2023
Technical Customer Success Manager in San Francisco, CA
Develop a trusted advisor relationship with customer executive sponsors, and technical project leads such that all GoodData activities are closely aligned with the customer's business case, allowing the full potential of their GoodData solution to be real
April 24, 2023
Technical Customer Success Manager
Meet some of the team.
November 08, 2022
Track & monitor customer status, identify areas of concern and pursue growth and up-sell opportunities.
January 19, 2023
Provide technical guidance to developers, product managers, system architects around best practices on how to use our image and video platform.
February 16, 2023
Build relationships and help organizers derive value from product to ensure client retention.
April 23, 2023
Act as customer advocate internally while effectively collaborating with internal teams including product management, customer support, engineering, sales and finance.
April 25, 2023