Technical Customer Success Manager jobs in Trenton, NJ
Recently Added Technical Customer Success Manager jobs
Customer Success Head
- Jobskey Consultancy
-
Princeton, NJ
FULL_TIME
-
Head Customer Success is a key position in Client's product commercialization engagements. This role will require an entrepreneurial mindset and will be responsible for the partnership between Client and its key customers. Translates strategy and analyses into action. Takes key insights and develops meaningful, results-oriented plans to ensure achievement of product objectives, as well as sales and profit goals. Integrates across functions, continuously measures impact, assess trade-offs and makes decisions independently, when needed. Person will be lead team of Customer Success Managers.
The individual selected for the role will work closely with senior internal and external stakeholders and must have the capacity to manage multiple projects in support of the business.
Key Responsibilities include:
• Lead team of Customer Success Managers.
• Build Capability of Brand and Multichannel Strategy.
• Part of Core solutioning team of product commercialization business.
• Work with sales team on prospective opportunities.
• Work with team to develops a brand strategy that effectively and consistently gains share, including clearly-linked objectives, tactics, resourcing and budgeting.
• Proactively manages all aspects of alliance partner relationships, including coordination of strategy and execution plans. Shapes agenda, identifies team participation and key decisions in governance processes and committees.
• Ensures marketing strategy, business objectives and priorities are clearly aligned with cross-functional partners.
• Thorough understanding and proactive monitoring of the external market; quickly adapts approach and adjusts objectives to ensure maximum impact.
• Manages overall Brand P & L and brand performance. Aligns investments with brand strategy.
• Deep understanding of payer landscape and proactively integrates this understanding into marketing strategy.
• Manage and lead Pharmaceutical brand performance. Incorporates internal and external insights to shape brand strategy. Implements and executes cross-functionally to drive results on brand performance goals.
• Become trusted partner of customers and manages relationship.
Basic Qualification:
• 14 years of relevant professional experience
• Accredited MBA or Master's Degree is preferred
Desired Profile:
• Strong analytical skills, combined with an aptitude for evaluating innovative opportunities required.
• The incumbent should also possess excellent verbal and written skills as well as strong quantitative and financial modelling skills.
• The ability to interpret and present multivariate analyses to a wide variety of audiences is also an important requirement.
• Effective Brand profit & Loss (P&L) management experience• Marketing experience in pharmaceutical, bio-pharma industry
• Experience working in a co-commercialization partnership, alliance, and/or joint venture
• Understands how medical and health care systems operate; able to use knowledge to get to second- and third-order insights
• Knowledge of the AMA, ACCME, PhRMA and FDA regulations associated with promotion and industry-supported scientific education activities
• Proven ability to develop a brand strategy which effectively and consistently gains share, including clearly linked objectives, tactics, resourcing/budget
• Experience in implementation and driving return on investments through Digital channel
• Open to work in an offshore-onsite environment
• Leader in strategic partnerships
- 4 Days Ago
Customer Success Analyst
- Creative MediaWorks
-
Pennington, NJ
FULL_TIME
- Who We Are For over 30 years, Creative MediaWorks (CMW) has delivered solutions to the exacting standards of life science companies and their agencies. Speakcore is an enterprise level software platfo...
- 7 Days Ago
Customer Success Coordinator
- Vantage
-
Pennsylvania, PA
FULL_TIME
- Customer Success Coordinatoriseek.ai is seeking a Customer Success Coordinator responsible for communicating, supporting, and managing client implementations. This position is based out of the New Hop...
- 20 Days Ago
Customer Success Coordinator (Sports)
- Vantage
-
Pennsylvania, PA
FULL_TIME
- VantageSportz provides a complete suite of tools and technologies that cater to the needs of administrators, coordinators, business offices, sports facilities, and directors of sports or Federal progr...
- 26 Days Ago
Architectural Project Manager
- Penn Technical Staffing
-
Trenton, NJ
FULL_TIME
- An architectural firm located in Ewing, NJ is seeking an Architectural Project Manager to join their team. Typical projects include Educational Design (from preschool through post graduate), Municipal...
- 1 Month Ago
Civil Project Manager
- Penn Technical Staffing
-
Doylestown, PA
OTHER
- An engineering company located in Doylestown, PA is seeking a Civil Project Manager to join their team. The ideal candidate will be a licensed engineer with 7 years of experience in all aspects of Civ...
- 26 Days Ago
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0 Technical Customer Success Manager jobs found in Trenton, NJ area
CUSTOMER CARE MANAGER
- BrightStar Care of Westfield
-
Westfield, NJ
- Are you looking for a new role where you can make a difference in the lives of others? Do you want to work for an agency...
- 4/19/2024 12:00:00 AM
Client Service Representative
- VCA Antech, Inc.
-
Morrisville, PA
- We are seeking an experienced Client Service Representative to join our team. At VCA Animal Healing Center, we take our ...
- 4/19/2024 12:00:00 AM
Customer Project Manager - Minneapolis/St. Paul, MN
- Philips
-
Trenton, NJ
- Serve the healthcare community through effective and efficient management of capital medical equipment installations and...
- 4/19/2024 12:00:00 AM
REMOTE Customer Care Manager
- Magical Destinations Travel
-
Philadelphia, PA
- Growing your career as a Full or Part- Time Remote Customer Care Manager is an incredible opportunity to develop valuabl...
- 4/17/2024 12:00:00 AM
FT Customer Support Specialist - Work From Home>
- Stronghold
-
Trenton, NJ
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
- 4/17/2024 12:00:00 AM
Customer Experience Manager Night & Weekends
- Michaels Stores
-
Trenton, NJ
- Customer Experience Manager Night & Weekends page is loaded **Customer Experience Manager Night & Weekends** **Customer ...
- 4/17/2024 12:00:00 AM
Customer Experience Associate - Trenton, ON (18.75 Hours/Week)
- Scotia
-
Trenton, NJ
- Title: Customer Experience Associate - Trenton, ON (18.75 Hours/Week) Requisition ID: 133300 Join a purpose driven winni...
- 4/17/2024 12:00:00 AM
Customer Experience Specialist- Remote
- Pearson Lanka
-
Trenton, NJ
- ease click here: http://www.pearson.com/careers/diversity-and-inclusion.html Pearson ** Pearson Customer Experience Spec...
- 4/15/2024 12:00:00 AM
About Trenton, New Jersey
According to the United States Census Bureau, the city had a total area of 8.155 square miles (21.122 km2), including 7.648 square miles (19.809 km2) of land and 0.507 square mile (1.313 km2) of water (6.21%).
Several bridges across the Delaware River – the Trenton–Morrisville Toll Bridge, Lower Trenton Bridge and Calhoun Street Bridge – connect Trenton to Morrisville, Pennsylvania, all of which are operated by the Delaware River Joint Toll Bridge Commission.
Trenton is located near the exact geographic center of the state, which is 5 miles (8.0 km) located southeast of Trenton. The city is so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Success Manager jobs
$47,297 to $58,888
Trenton, New Jersey area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Technical Customer Success Manager do?
Technical Customer Success Manager in Austin, TX
Document and train on best practices as solutions to customers' needs are implemented.
March 13, 2023
Manage multiple concurrent data migration and integration projects across multiple phases by owning the inputs and managing deliverables, including time management, deadlines, client communications and management of expectations.
April 12, 2023
Communicates well written and verbally – Create training, public speaking, ability to tailor messaging based on audience.
April 18, 2023
Supporting SaaS or UCaaS solutions.
May 19, 2023
Technical Customer Success Manager in San Francisco, CA
Develop a trusted advisor relationship with customer executive sponsors, and technical project leads such that all GoodData activities are closely aligned with the customer's business case, allowing the full potential of their GoodData solution to be real
April 24, 2023
Technical Customer Success Manager
Meet some of the team.
November 08, 2022
Track & monitor customer status, identify areas of concern and pursue growth and up-sell opportunities.
January 19, 2023
Provide technical guidance to developers, product managers, system architects around best practices on how to use our image and video platform.
February 16, 2023
Build relationships and help organizers derive value from product to ensure client retention.
April 23, 2023
Act as customer advocate internally while effectively collaborating with internal teams including product management, customer support, engineering, sales and finance.
April 25, 2023