Technical Customer Support jobs in Virginia Beach, VA
Recently Added Technical Customer Support jobs
IT Authorization & Technical Support Specialist
- ZIM Integrated Shipping Services
-
Virginia, VA
FULL_TIME
-
At ZIM, we’re creating a buZZ in global shipping innovation, and looking for dedicated professionals to help us reach new horizons. Join a dynamic, inclusive team who will challenge you to grow, and support you every step of the way.
With ZIM, you’ll hear the difference, feel the difference, and be the difference – as we make waveZ across the globe.
Main Purpose of the Role:
Ensure technical authorization, roles, responsibilities, access in systems are technically mapped well in place and support technical support as desk-technician
Main Tasks:- Ensure System authorizations, access and role mapping for employees around the region is done on time and well in place by bridging between users and HQ-IT_AUTH team
- Ensure smooth and systematic onboarding of employees in terms of various systems accesses with focussed communication.
- To support as a desk technician as remote/local for regional offices and USA office for IT technical services, PC/Network/Mobile Support/Videoconference
- To Liaise with relevant SME (subject Matter experts) in HQ and Regional-IT and co-ordinate for all support for PC/network/IT Infra/Telephony
- To deploy images & disseminate IT and Security policies to the agency users and manage IT assets
- To Support Local Systems and Business Applications
- To coordinate with HQ/Regional office IT teams.
- To support users, handle remedy tickets/pc problems/tracing remedy status, etc.
- IT Agreement coordination and follow up.
- IT budgets submit/review/control.
- Communicate with various IT vendors & Telecom for purchasing/IT with IT PO creation
- To support office renovations projects in IT Infra aspects.
Requirements:
Requirements:- Bachelor's Degree
- At least 2-3 years’ experience
- Meticulous addressing of Systems Authorizations and Mapping access for company applications
- Focused and Timely delivery and effective coordination with peer authorization team in HQ
- Able to generate solutions to problems (analytical and logical reasoning skills)
- Technician related Knowledge for PC imaging / Network / Systems support
- Good communication and interpersonal skills, Flexible, Service oriented and Available
- Can work in high efficiency, good coordination, quick problem solving ability.
- Self-motivated; teamwork skills and can work under pressure.
- 9 Days Ago
Customer Sales Support Representative
- REI Virginia Beach
-
Rudee Heights, VA
FULL_TIME
- Royal Executives is a growing, privately owned sales and marketing company in the Virginia Beach area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution...
- 4 Days Ago
Customer Support Representative
- P&S
-
Virginia, VA
FULL_TIME
- We’re seeking a strategic partner to fill our Customer Support Representative role. Our quest to find remarkable individuals who want to embark on a career journey is at an all-time high. We provide a...
- 5 Days Ago
Customer Service & Support Representative
- JTH Tax LLC
-
Virginia, VA
OTHER
- Position Title: Customer Service & Support Representative Department: 23- Tech SupportStatus: SeasonalReports to Financial Products Support Supervisor FLSA Status: Non-exempt Why Liberty Tax?We are th...
- Just Posted
Customer Sales Support Representative
- REI Virginia Beach
-
Newport, VA
FULL_TIME
- Royal Executives is a growing, privately owned sales and marketing company in the Virginia Beach area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution...
- 1 Month Ago
Customer support representative
- NexRep
-
Virginia, VA
FULL_TIME
- Are you passionate about making a difference in people’s lives? As a Customer Support Representative, you’ll have the unique and rewarding opportunity to provide essential support to individuals enrol...
- 15 Days Ago
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0 Technical Customer Support jobs found in Virginia Beach, VA area
Pharmacy Tech - Oncology
- Riverside Health System
-
Chesapeake, VA
- Pharmacy Technician I is responsible for providing technical support of pharmacy services, including but not limited to,...
- 12/14/2024 12:00:00 AM
Help Desk Specialist
- Apex Systems
-
Hampton, VA
- Tier-1 Network Engineer Associate – Network Monitor & Help Desk Support Location: Onsite in Hampton, VA Pay: $25-$32/hou...
- 12/12/2024 12:00:00 AM
Clinical Specialist, CRM - Norfolk/Virginia Beach, VA
- Abbott Laboratories
-
Norfolk, VA
- Working under general direction, provides engineering, sales, educational and technical support in response to field inq...
- 12/12/2024 12:00:00 AM
SMIT Service Desk RDM Tier 2 Technician (NNPI/SIPR)
- Leidos
-
Norfolk, VA
- Description Pay: $26-$28/ hour. Offer is dependent on location. The SMIT Service Desk RDM Team has an opening for an exp...
- 12/11/2024 12:00:00 AM
Administrative and Technical Support Specialist Assistant
- Amentum
-
Virginia Beach, VA
- Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to...
- 12/11/2024 12:00:00 AM
Site Manager
- By Light Professional IT Services LLC
-
Fort Eustis, VA
- Overview: Full Spectrum Operations LLC (FSO) is a SDVOSB JV between American Communication Solutions LLC, an SBA VetCert...
- 12/11/2024 12:00:00 AM
Pharmacy Tech
- Riverside Health System
-
Newport News, VA
- Pharmacy Technician I is responsible for providing technical support of pharmacy services, including but not limited to,...
- 12/11/2024 12:00:00 AM
Remote IT Support Advisor
- theITSC
-
Newport News, VA
- Job Description Job Description The ITSC is seeking agents to provide telephone technical support for the organization's...
- 12/10/2024 12:00:00 AM
About Virginia Beach, Virginia
Virginia Beach is located at 36°51′02″N 75°58′40″W / 36.8506°N 75.9779°W / 36.8506; -75.9779 (Virginia Beach).
According to the United States Census Bureau, the city has a total area of 497 square miles (1,290 km2), of which 249 square miles (640 km2) is land and 248 square miles (640 km2) (49.9%) is water. It is the largest city in Virginia by total area and third-largest city land area. The average elevation is 12 feet (3.7 m) above sea level. A major portion of the city drains to the Chesapeake Bay by way of the Lynnhaven River and its tributaries.
The city is located at the southeaster...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support jobs
$46,335 to $61,691
Virginia Beach, Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Technical Customer Support do?
Technical Customer Support
Assists customers who are experiencing technical problems by quickly resolving issues by phone and/or email, or by forwarding more complex issues to the appropriate technical resource within MMQCI, while exhibiting cheerful and sincere empathy at all times.
February 15, 2023
Communicate with franchisees via phone, email (ticket based system), web chat to provide step-by-step solutions effective in resolving hardware or software problems.
February 22, 2023
Act as a business liaison between Vertex and the client balancing the needs of both the client and our business in a way that drives a mutually agreed upon outcome.
March 04, 2023
Works with upper management to streamline troubleshooting processes as well as create and maintain appropriate troubleshooting procedures.
April 08, 2023
Understanding of information delivery principles including the creation of abstraction layers, query optimization, and report level calculations.
April 10, 2023
Support data delivery through feeds, PDF reports, or other means by ensuring that systems are performing as expected, and develop improvements as needed.
April 15, 2023
Demonstrates functional skill to troubleshoot and resolve technical problems and other general account inquiries over the phone in a single customer interaction to maximize the customer experience, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
April 17, 2023
Provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and services.
April 20, 2023
Demonstrated strong customer service focus, analytical, problem-solving and team-building capabilities.
April 30, 2023