Technical Customer Support Manager jobs in Kingsport, TN

The IT Service Desk Manager ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Manages the staff and operations of an organization's technical help desk. Being an IT Service Desk Manager identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. In addition, IT Service Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The IT Service Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as an IT Service Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Nuclear Startup Manager
  • Edgewater Technical Associates
  • Johnson, TN FULL_TIME
  • Edgewater is seeking qualified candidates for a Nuclear Startup Manager opportunity for our customer in Johnson City, TN.

    Per Diem available for those who qualify. Active DOE Q Level Security Clearance strongly preferred.
    Work location is 100% onsite in Johnson City, TN

    Job Description / Duties:
    Individual will be responsible for overseeing the testing, commissioning and reediness reviews for all major modification at a nuclear facility processing enriched Uranium. Major Modification will run in value from $500 M to $25 million. Project will include major facility modifications, new buildings and new chemical process additions. Individual will be responsible to create startup and commissioning program documents and to oversee a team of individuals to perform startup test and commissioning activities.

    Qualifications:
    Successful candidate will have extensive experience with startup testing and commissioning nuclear facilities on DOE or NRC licensed sites. Individual will have an Engineering or technical degree with at least 20 years’ experience in nuclear operations, construction and startup of new facilities. Active DOE security clearance desired.

    If you are interested in being considered for this position and your resume clearly outlines your relevant experience for this position, please follow the applications steps via our website: www.edgewatertech.net/careers

    Edgewater will not submit your resume without first having detailed discussions with you and obtaining your permission to do so. We look forward to hearing from you!

    WORKING WITH EDGEWATER
    Founded in 2003, Edgewater is a professional and technical services firm supporting the U.S. Department of Energy and the U.S., U.K., and Canadian Commercial Nuclear Industry, and private sector businesses involved in high-hazard or complex operations. Edgewater proudly offers expertise in numerous technical disciplines necessary to support operational environments where Integrated Safety Management and formal, disciplined operations are essential to ensure safety, quality, security, and regulatory compliance.

    Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.

    EQUAL OPPORTUNITY EMPLOYER
    Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected Veterans, or individuals with disabilities.

    View all Edgewater opportunities at www.edgewatertech.net/careers

  • 10 Days Ago

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Document Control/Configuration Manager
  • Edgewater Technical Associates
  • Johnson, TN FULL_TIME
  • Edgewater Technical Associates is seeking qualified candidates for a Document Control/Configuration Manager opportunity in Johnson City, TN. Job Description: Will set up and manage the document manage...
  • 10 Days Ago

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Office Manager
  • Pathways Health and Community Support, LLC.
  • Abingdon, VA FULL_TIME
  • Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral a...
  • 21 Days Ago

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Inbound Customer Support Associate
  • Foundever
  • Shelby, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 19 Days Ago

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Customer Support Representative
  • Foundever
  • Burdine, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 19 Days Ago

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Intuit Customer Support Representative
  • Foundever
  • Shelby, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 19 Days Ago

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0 Technical Customer Support Manager jobs found in Kingsport, TN area

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Member Support Associate (Work From Home)>
  • Modern Health
  • Johnson City, TN
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision, Disability & Life Insurance ...
  • 3/29/2024 12:00:00 AM

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Member Support Associate (Work From Home)>
  • Modern Health
  • Jonesborough, TN
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision, Disability & Life Insurance ...
  • 3/29/2024 12:00:00 AM

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Member Support Associate (Work From Home)>
  • Modern Health
  • Greeneville, TN
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision, Disability & Life Insurance ...
  • 3/29/2024 12:00:00 AM

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Network Support Specialist - Work At Home
  • Point Broadband, LLC
  • Bristol, VA
  • >> Network Support Specialist - Work At Home Network Support Specialist - Work At Home Summary Title:Network Support Spe...
  • 3/29/2024 12:00:00 AM

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IT Clinical Applications Analyst (FT) EPIC OpTime/Anesthesia - Remote Position
  • IT-ACUTE CLINICAL APPLICATIONS
  • Johnson City, TN
  • IT Clinical Applications Analyst (FT) EPIC OpTime/Anesthesia - Remote Position Job ID: 004BFW BALLAD CORPORATE Informati...
  • 3/28/2024 12:00:00 AM

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Network Support Specialist - Key Commercial Accounts
  • Point Broadband, LLC
  • Bristol, VA
  • >> Network Support Specialist - Key Commercial Accounts Network Support Specialist - Key Commercial Accounts Summary Tit...
  • 3/28/2024 12:00:00 AM

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Manager, IT (FT) EPIC Ambulatory Community Apps - Remote Position
  • IT - AMBULATORY COMMUNITY APPS
  • Johnson City, TN
  • Manager, IT (FT) EPIC Ambulatory Community Apps - Remote Position Job ID: 0049AT BALLAD CORPORATE Information Technology...
  • 3/26/2024 12:00:00 AM

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Network Support Specialist II - Work at Home
  • Point Broadband, LLC
  • Bristol, VA
  • >> Network Support Specialist II - Work at Home Network Support Specialist II - Work at Home Summary Title:Network Suppo...
  • 3/26/2024 12:00:00 AM

Kingsport is located in western Sullivan County at 36°32′N 82°33′W / 36.533°N 82.550°W / 36.533; -82.550 (36.5369, −82.5421), at the intersection of U.S. Routes 11W and 23. Kingsport is the northwest terminus of Interstate 26. US 11W leads east 22 miles (35 km) to Bristol and southwest 28 miles (45 km) to Rogersville, while US 23 leads north 38 miles (61 km) to Big Stone Gap, Virginia. I-26 and US 23 lead south 8 miles (13 km) to Interstate 81 and 83 miles (134 km) to Asheville, North Carolina. The city is bordered to the west by the town of Mount Carmel, to the southeast by unincorporated ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Manager jobs
$91,777 to $121,156
Kingsport, Tennessee area prices
were up 1.3% from a year ago