Technical Customer Support Manager jobs in New Mexico

The IT Service Desk Manager ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Manages the staff and operations of an organization's technical help desk. Being an IT Service Desk Manager identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. In addition, IT Service Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The IT Service Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as an IT Service Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Technical Project Manager 2
  • Edgewater Technical Associates
  • Los Alamos, NM FULL_TIME
  • Edgewater Technical Associates is seeking qualified candidates for a Technical Project Manager 2 opportunity in Los Alamos, NM at the Los Alamos National Laboratory.

    Citizenship: United States Citizenship is required
    Work Location: 100% Remote
    Clearance: No clearance requirements.

    Education:
    Requires a minimum of a bachelor's degree. Post-graduate coursework and at least 5 years of relevant experience is typically required for this function and level or an equivalent combination of education and experience.

    Technical Project Manager 2
    • Knowledge of methods, processes, and programs used to manage project documents.
    • Effective communication and interpersonal skills both in and out of the field
    • Maintain documentation integrity that meets and/or exceeds LANL standards.
    • Ability to follow work packages, procedures, and specifications.
    • Work with general contractors to ensure the successful completion of projects through proper documentation submission, tracking, and filing.
    • Collaborate with team members on multiple projects daily.
    • Manage changes to scope, schedule, procedure, submittals, drawings, throughout project. Keeping changes in a clean, organized for quick and easy access.

    If you are interested in being considered for this position and your resume clearly outlines your relevant experience for this position, please follow the application steps via our website: www.edgewatertech.net/careers

    Edgewater will not submit your resume without first having detailed discussions with you and obtaining your permission to do so. We look forward to hearing from you!

    WORKING WITH EDGEWATER
    Founded in 2003, Edgewater is a professional and technical services firm supporting the U.S. Department of Energy and the U.S., U.K., and Canadian Commercial Nuclear Industry, and private sector businesses involved in high-hazard or complex operations. Edgewater proudly offers expertise in numerous technical disciplines necessary to support operational environments where Integrated Safety Management and formal, disciplined operations are essential to ensure safety, quality, security, and regulatory compliance.

    Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.

    EQUAL OPPORTUNITY EMPLOYER
    Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected Veterans, or individuals with disabilities.

    View all Edgewater opportunities at www.edgewatertech.net/careers
  • 8 Days Ago

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Technical Project Manager 2 (EVMS)
  • Edgewater Technical Associates
  • Los Alamos, NM FULL_TIME
  • Edgewater Technical Associates is seeking qualified candidates for a Technical Project Manager 2 opportunity for our customer in Los Alamos, NM to support the Los Alamos National Laboratory. Per diem:...
  • Just Posted

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Customer Support Manager
  • GTM Companies
  • Las Cruces, NM FULL_TIME
  • Global TekMed Companies (GTM) is a conglomerate of industry-leading businesses spanning multiple markets, including Sales, Marketing, IT, Management, Accounting, and more. Our primary focus is support...
  • 10 Days Ago

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Customer Support Manager
  • Wonder Works Construction Corp.
  • Las Cruces, NM FULL_TIME
  • Company DescriptionWonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987....
  • 14 Days Ago

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D&T Field Support Technician - Remote Support Technician
  • Bravo Technical Resources
  • Albuquerque, NM FULL_TIME
  • Job DetailsIT Support must be local to Albuquerque NM no c2c candidates The purpose of this position is to provide complex research, system data management/analysis, reporting, and coordination of dat...
  • 1 Day Ago

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Enterprise Linux Support Technician
  • Encantado Technical Solutions
  • Albuquerque, NM FULL_TIME
  • Overview Encantado Technical Solutions is seeking an Enterprise Linux/Unix Technician to provide second-tier, desk-side computer support of computing hardware and software for a major national laborat...
  • 11 Days Ago

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Plumbing Technical Customer Support Manager
  • Wellspring Wireless Inc
  • Bensalem, PA
  • Job Description Job Description H2O Degree is a Bensalem, PA manufacturer of wireless electronic water meters and energy...
  • 3/18/2024 12:00:00 AM

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Technical Customer Support Manager (Remote)
  • Oomnitza Inc.
  • San Francisco, CA
  • ???? **Privacy Notice** **Technical Customer Support Manager (Remote)** San Francisco, CA / Customer Success / Full-time...
  • 3/17/2024 12:00:00 AM

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Technical Customer Support Specialist
  • JBCPlatform
  • Foster City, CA
  • Job Description Job Description Job Title - Rider Operations Job Location - Foster City, California, United States of Am...
  • 3/17/2024 12:00:00 AM

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Customer Technical Support Specialist
  • Companalyst
  • Boulder, CO
  • * Customer Technical Support Specialist in Floify **Customer Technical Support Specialist** POSTED ON 2/24/2022 AVAILABL...
  • 3/16/2024 12:00:00 AM

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Technical Customer Support
  • Y Combinator
  • San Francisco, CA
  • **Technical Customer Support** **$50 - $80** **Location** San Francisco, CA, USA / Remote **Job Type** Full-time **Exper...
  • 3/16/2024 12:00:00 AM

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Technical Customer Support
  • Integral Ad Science, Inc.
  • **Reviews from current employees** > The Benefits package has many options that are easy to use, and its updated to best...
  • 3/16/2024 12:00:00 AM

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Technical Customer Support Manager
  • Ambi Robotics
  • San Francisco, CA
  • **Technical Customer Support Manager** San Francisco / Customer Support / Full Time We are a growing team of dynamic, te...
  • 3/14/2024 12:00:00 AM

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Customer Technical Support
  • Roper Whitney
  • $500 sign on bonus available. PURPOSE/FUNCTION/SUMMARY As a Customer Technical Support professional at Roper Whitney LLC...
  • 3/14/2024 12:00:00 AM

New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Manager jobs
$96,904 to $127,924