Technical Customer Support Manager jobs in Vincennes, IN

The IT Service Desk Manager ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Manages the staff and operations of an organization's technical help desk. Being an IT Service Desk Manager identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. In addition, IT Service Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The IT Service Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as an IT Service Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

C
Technical Manager
  • Consolidated Asset Management Services Texas, LLC
  • Sullivan, IN FULL_TIME
  •  

    Merom Generating Station is a 2-Unit, 1080-MW rated coal-fired power plant.  The Technical Manager is responsible for developing and implementing strategic technical direction at Merom Generating Station.  The position will lead a multi-disciplined Technical Team providing support to the station and will be a member of the station’s Leadership Team.  Responsible for all technical activities at the stations including development and implementation of a technical plan to support Operations, Maintenance, Construction, Thermal Performance, Water Chemistry and Environmental.  Providing leadership and direction to the station’s technical employees is a core responsibility to the position.  The position is responsible for directing the technical objectives to safely achieve a high degree of reliability, maximum plant efficiency, and availability to promote profitability.  The position will report directly to the Merom General Manager.

     

    Essential Duties and Responsibilities:

     

    • Provide proactive leadership in safety at the station to improve overall safety culture.
    • Provide Technical support for the stations Process Safety Management Program.
    • Serve as the station Technical Authority.
    • Provide strategic technical direction to the Station’s Management Team.  Serve as an active member of the team and contribute towards the station’s success.  Develop, implement, manage, and communicate the station’s technical plan and revise as appropriate.
    • Direct the technical team to achieve business targets including those identified within the annual station plan, annual station operating goals, and station projects that involve technical direction and support.
    • Provide direction to the station’s technical team members to promote technical advancement of the station and ensure compliance with state and federal regulations.
    • The position is responsible for completion of capital and O&M projects requiring engineering as well as ensuring new technical projects are sound and profitable meeting the plant’s and owners’ current and future needs.
    • Provide leadership for all engineering activities to ensure proper direction and coordination.
    • Work directly with the Operations and Maintenance Managers to support thermal performance activities ensuring that the monitoring and recording of performance of station systems are accurately performed and timely results are communicated.
    • The position is responsible for oversight of the station water and chemistry areas and other targets as identified in the Business Plan.  The position is accountable for ensuring that environmental regulations are met and that all water treating and waste water treating, and Flue Gas Desulfurization equipment is technically supported.
    • Participation as an active member in the development of future environmental strategies at the station is expected.
    • Evaluate the developmental needs of the technical staff and provide opportunities to promote their individual growth.
    • Maintain a high degree of reliability and availability of equipment.
  • 13 Days Ago

J
Customer Service - Automotive Technical Advisor
  • Jasper Holdings Inc.
  • Jasper, IN FULL_TIME
  • As a member of the Headquarters Customer Service Team, the Automotive Technical Advisor is primarily responsible for answering phone calls from customers having either warranty and/or technical issues...
  • 6 Days Ago

J
Customer Service - Automotive Technical Advisor
  • Jasper Engines and Transmissions
  • Jasper, IN FULL_TIME
  • Customer Service - Automotive Technical Advisor815 Wernsing Rd, Jasper, IN 47546, USAReq #6103Wednesday, March 6, 2024Our mission statement is simple: "Do It Right and Have Fun!" We are committed to r...
  • 1 Month Ago

O
Inventory Tech 1
  • Oakland Manager LLC
  • Edgewood, IL FULL_TIME
  • Summary Finished product inventory technicians are responsible for creating and maintaining an accurate count of all finished product inventory stored in the finished product vault. In addition to reg...
  • 12 Days Ago

O
Field Marketing Representative
  • Oakland Manager LLC
  • Edgewood, IL FULL_TIME
  • As a Field Marketing Representative for Justice Cannabis Co. you will represent our brands across Illinois for the purposes of brand awareness and the sampling of non-medicated products. You will love...
  • 25 Days Ago

M
eCommerce Customer Support
  • MEYER DISTRIBUTING INC
  • Jasper, IN FULL_TIME
  • DescriptionMeyer Distributing is a complete wholesale distributor: automotive, RV/towing, outdoor living, marine, and more. With 85 locations across the country, Meyer services dealers nationwide. Mey...
  • 20 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Technical Customer Support Manager jobs found in Vincennes, IN area

A
Senior Level Model Based Systems Engineer MBSE Engineer
  • Amentum
  • Crane, IN
  • Are you looking for an exciting, innovative company with over 100 years of excellence and commitment to ethical business...
  • 4/19/2024 12:00:00 AM

T
Customer Support Specialist - Work From Home>
  • Topstep
  • Vincennes, IN
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary & bonuses / Medical, dental & vision / 401k match / ...
  • 4/18/2024 12:00:00 AM

J
Center Quality Assurance Supervisor at Vincennes
  • Join Parachute
  • Vincennes, IN
  • Who Are We? Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into...
  • 4/18/2024 12:00:00 AM

T
MFG Assistant Manager (Night Shift)
  • Toyota Boshoku America Inc
  • Lawrenceville, IL
  • I. General Summary: Manage and lead Manufacturing department group leaders, team leaders, and team members for assigned ...
  • 4/18/2024 12:00:00 AM

B
Cashier (Full/Part Time)
  • BJs
  • Vincennes, IN
  • Responsibilities Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading...
  • 4/17/2024 12:00:00 AM

D
Desktop Support Specialist
  • Diverse Lynx
  • Princeton, IN
  • Position: Desktop Support Specialist Location: Princeton, IN (Onsite Work) Mandatory Requirements: 5-9 years' experience...
  • 4/16/2024 12:00:00 AM

T
PT Customer Service Representative - Work From Home>
  • Time4Learning
  • Vincennes, IN
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay / Ability to work east coast hours - As a Custome...
  • 4/16/2024 12:00:00 AM

L
Hypersonics Systems Engineer
  • Leidos
  • Crane, IN
  • Description Leidos Defense Systems is seeking a passionate, detailed-oriented problem-solver to serve as a Systems Engin...
  • 3/5/2024 12:00:00 AM

Vincennes is a city in and the county seat of Knox County, Indiana, United States. It is located on the lower Wabash River in the southwestern part of the state, nearly halfway between Evansville and Terre Haute. Founded in 1732 by French fur traders, notably, François-Marie Bissot, Sieur de Vincennes for whom the Fort was named, Vincennes is the oldest continually-inhabited European settlement in Indiana and one of the oldest settlements west of the Appalachians. According to the 2010 census, its population was 18,423, a decrease of 1.5% from 18,701 in 2000. Vincennes is the principal city o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Manager jobs
$95,422 to $125,965
Vincennes, Indiana area prices
were up 1.3% from a year ago