Technical Customer Support Supervisor jobs in Minnesota

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Airport Customer Service Supervisor
  • GAT Airline Ground Support
  • Saint Paul, MN FULL_TIME
  • GAT is seeking dynamic individuals to join its team of aviation professionals.
    Classification: Variable Hour, Non-Exempt
    Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.

    Job Responsibilities:
    • Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
    • Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
    • Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
    • Responsible for equipment and ensuring its safe and efficient operating status;
    • Confer with other supervisors and managers to coordinate activities with other departments;
    • Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
    • Ability to comply with attendance/tardiness standards.
    • Able to perform under pressure and within fixed time constraints
    • Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
    • Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
    • Ensure crews are being briefed before flights on positions to take and how flight will work
    • Other duties as assigned
    Requirements:
    • Strong understanding of Airline Customer Service
    • Experience in the Airport Ground Handling business.
    • Must possess computer experience (6 months) and knowledge of Microsoft Word and Excel
    • Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
    • A proven track record in supervising a business unit.
    • Experience in operational planning and resource allocation.
    • Working knowledge of GSE maintenance issues.
    • Experience and understanding of commercial issues in aviation.
    • Must have a High School diploma, GED
    • Must be at least 18 years of age
    • Capable of processing information in a timely manner
    • Must have and maintain a Valid Driver's License
    • Able to proficiently speak, read, and write in English
    • Basic computer literacy
    • Previous ramp or airline experience
    • Must successfully complete all training requirements and maintain certifications throughout employment
    • Must clear an FBI fingerprint background check
    • Must successfully complete all required training
    Physical Requirements:
    • Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
    • Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
    • Must be physically fit to perform the duties of the job
    • Willing to work outside in all types of weather conditions with exposure to loud noises
    • Specific Working Hours
    • Must be able and flexible to work variable shifts, weekends, and holidays
    • Specific shifts to be determined
    • Must be able to work extended hours on short notice during non-routine operations
    GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.

    GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
  • 13 Days Ago

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Technical Support Supervisor
  • Continuum Advantage LLC
  • Waconia, MN FULL_TIME
  • Our client, 1Micro, is looking for a dedicated and experienced Technical Support Supervisor to provide excellent leadership on their team in Waconia, MN! You will be an integral part of an established...
  • 13 Days Ago

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Customer Technical Support Representative
  • Lucid Technologies Inc
  • Eagan, MN FULL_TIME
  • Job Title: IT - Customer Technical Support Representative 4 This position is located in Eagan, MN currently allowing hybrid remote work(2 days/week), but this can change to be fully on-site. The expec...
  • 3 Days Ago

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Technical Customer Support
  • Robert Half
  • Prairie, MN OTHER
  • This exciting opportunity to work with a cutting-edge company is open to a Project Assistant who is ambitious and enjoys a challenge. The position is available from Robert Half. Do you love research a...
  • 27 Days Ago

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Supervisor, Technical Customer Care
  • HHAeXchange
  • Minneapolis, MN FULL_TIME
  • HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to h...
  • 6 Days Ago

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Customer Service Technical Support Rep
  • Starkey
  • Prairie, MN FULL_TIME
  • The Customer Service Technical Support Representative handles challenging calls from professionals and consumers seeking help on technical issues. These concerns involve hearing devices, accessories, ...
  • 5 Days Ago

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Tier I Technical Support Specialist
  • Cubex LLC
  • Phoenix, AZ
  • Job Description Job Description CUBEX® is a global provider of health care products and services that help animal health...
  • 4/23/2024 12:00:00 AM

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Technical Support Supervisor
  • Igt
  • Egg Harbor City, NJ
  • IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players acro...
  • 4/23/2024 12:00:00 AM

C
Tier I Technical Support Specialist
  • Cubex LLC
  • Phoenix, AZ
  • Job Description Job Description CUBEX® is a global provider of health care products and services that help animal health...
  • 4/23/2024 12:00:00 AM

I
Technical Support Supervisor
  • IGT
  • Egg Harbor, NJ
  • IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players acro...
  • 4/21/2024 12:00:00 AM

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I.T. Help Desk Manager
  • New England Authentic Eats (Papa Gino's/D'Angelo)
  • Dedham, MA
  • Job Summary: As the Help Desk Manager, you will be responsible for leading the IT support team to provide excellent cust...
  • 4/21/2024 12:00:00 AM

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Tier I Technical Support Specialist
  • Cubex LLC
  • Phoenix, AZ
  • CUBEX® is a global provider of health care products and services that help animal health practices measurably reduce the...
  • 4/21/2024 12:00:00 AM

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TECHNICAL SUPPORT SPECIALIST II
  • Transition Networks, Inc.
  • ** TECHNICAL SUPPORT SPECIALIST II** **Job Category****:** SALES **Requisition Number****:** TECHN01130 Showing 1 locati...
  • 4/20/2024 12:00:00 AM

A
Junior Technical Support Supervisor
  • AGILANT SOLUTIONS INC.
  • Port Washington, NY
  • Job Description Job Description Job Type Full Time Location PW Department Service Desk Reports to Contact Center Manager...
  • 4/19/2024 12:00:00 AM

Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North). Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Supervisor jobs
$84,573 to $113,193