Technical Customer Support Supervisor jobs in New Mexico

N
Circulation Supervisor
  • Navajo Technical University
  • Crownpoint, NM FULL_TIME
  • JOB PURPOSE:

    Serve as head of the Circulation Unit at the Main Library. This position is based at the Main Library, but on occasion they may be required to work at other locations. Work is performed with independence under the supervision of the Faculty Librarian.

    This position description indicates in general the nature and levels of work, knowledge, skills, and abilities. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required or assigned to this position.

    JOB DUTIES & RESPONSIBILITIES:

    • Provides circulation services and reference assistance to library patrons.
    • Assists library patrons in use of computer equipment and software.
    • Assists library patrons in use of bibliographic tools, electronic resources, reference works and in finding items in the collection.
    • Answers phones, takes messages, processes the incoming mail, and provides information to library patrons.
    • Assists patrons find materials located in the library. Performs basic reference interviews in person or via phone.
    • Processes purchases for the library using appropriate software. Handles all serials interactions including subscriptions, processing, claims, maintenance, and inventory.
    • Maintains library collection that includes discharging and re-shelving books, organizing periodicals and non-text material. Processes incoming material using the appropriate bibliographic tools needed to integrate into the collection. Updates electronic resources and software when needed.
    • Prepares exhibits or displays.
    • Participates in formulating policies on book selections, service programs, publicity and public relations.
    • Provides back-up support for supervisor/Librarian.
    • Participates in special projects or other tasks when necessary.
    • Performs other duties as assigned.

    SUPERVISION RESPONSIBILITIES:

    • Serve as Manager on Duty in the absence of the Main Library Manager.
    • Hire, train, supervise, schedule and evaluate Main Library Circulation Staff.
    • Facilitate and manage money handling to include, but not limited to, daily revenue reports, cash management reports, reconciling cash register, daily bank deposits, and coin-op machine.

    MINIMUM QUALIFICATIONS/REQUIREMENTS:

    • Bachelor's Degree or combination of higher education degree and experience..
    • Three years work experience in an academic, special, or research library.
    • Supervisory experience preferred.
    • Valid and clean state driver's license.
    • Must be able to pass background check, with NO prior convictions of any felonies and no history of child abuse and/or neglect.

    The Navajo Nation Preference in Employment Act applies to all hiring, promotions or transfers of individuals into this position.

    KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:

    • Skilled with library technology
    • General knowledge of modern office procedures and equipment
    • Knowledge of current library practices
    • Ability to supervise and evaluate personnel
    • Ability to plan, organize and direct the work of subordinates
    • Ability to prioritize and manage multiple projects simultaneously
    • Ability to effectively communicate ideas both orally and in writing
    • Ability to work well independently as well as collaboratively in a team environment
    • Ability to work pleasantly and effectively with people of all ages
    • Ability to exercise judgment and discretion in applying and interpreting policies and procedures

    PHYSICAL DEMANDS:

    • While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, stoop, and squat.
    • Use hands for dexterity of motion, repetitive movement of both hands.
    • Ability to use arms to reach and lift above shoulders.
    • Have normal auditory, visual acuity, and verbal communications skills.
    • The employee must occasionally push, lift and carry up to 50 pounds.
  • 1 Month Ago

B
D&T Field Support Technician - Remote Support Technician
  • Bravo Technical Resources
  • Albuquerque, NM FULL_TIME
  • Job DetailsIT Support must be local to Albuquerque NM no c2c candidates The purpose of this position is to provide complex research, system data management/analysis, reporting, and coordination of dat...
  • 1 Day Ago

E
Enterprise Linux Support Technician
  • Encantado Technical Solutions
  • Albuquerque, NM FULL_TIME
  • Overview Encantado Technical Solutions is seeking an Enterprise Linux/Unix Technician to provide second-tier, desk-side computer support of computing hardware and software for a major national laborat...
  • 11 Days Ago

E
Desktop Support Technician
  • Encantado Technical Solutions
  • Albuquerque, NM FULL_TIME
  • Overview Encantado Technical Solutions is seeking a Desktop Support Technician to support the IT program at a major national laboratory. Performs varied administrative duties with a relatively broad s...
  • 12 Days Ago

E
Windows Desktop Support Technician
  • Encantado Technical Solutions
  • Albuquerque, NM FULL_TIME
  • Overview Encantado Technical Solutions (ETS) is an unpopulated Small Business Administration-approved mentor-protégé joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS i...
  • 12 Days Ago

E
Desktop Support Tech Lead
  • Encantado Technical Solutions
  • Albuquerque, NM FULL_TIME
  • Overview Encantado Technical Solutions is seeking a Desktop Support Tech Lead to support the IT Program at a major national laboratory. Responsibilities Applies technical and operational knowledge und...
  • 12 Days Ago

A
Senior Technical Support Supervisor
  • Agilant Solutions, Inc.
  • Job Type Full Time Location IL Department Service Desk Reports to Contact Center Manager in Lisle, IL Position Summary W...
  • 3/15/2024 12:00:00 AM

V
Tier 3 Technical Support Supervisor
  • Velocitor
  • Charlotte, NC
  • Job Description Job Description The Tier-3 Technical Supervisor will supervise the handling of escalated technical issue...
  • 3/15/2024 12:00:00 AM

J
Help Desk Intern
  • Jenner & Block
  • ABOUT JENNER & BLOCK Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, ...
  • 3/15/2024 12:00:00 AM

A
Senior Technical Support Supervisor
  • AGILANT SOLUTIONS INC.
  • Lisle, IL
  • Job Description Job Description Job Type Full Time Location IL Department Service Desk Reports to Contact Center Manager...
  • 3/14/2024 12:00:00 AM

V
Weekend Technical Support Supervisor
  • Velocitor
  • Charlotte, NC
  • Job Description Job Description The Support Supervisor will oversee a team of support specialists and be responsible for...
  • 3/14/2024 12:00:00 AM

V
Overnight Technical Support Supervisor
  • Velocitor
  • Charlotte, NC
  • Job Description Job Description The Overnight Support Supervisor will oversee a team of overnight support specialists an...
  • 3/14/2024 12:00:00 AM

A
Network Support Engineer
  • Aviat Networks
  • Are you looking for an exciting opportunity working for a Global Technology Leader? At Aviat Networks, we take great pri...
  • 3/14/2024 12:00:00 AM

S
Technical Support Manager (Operational Sites)
  • Symbotic
  • Remote, OR
  • Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through t...
  • 2/7/2024 12:00:00 AM

New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Supervisor jobs
$75,990 to $101,708