Technical Customer Support Supervisor jobs in Rhode Island

Ramp Supervisor

RIPVD - B6, T.F. Green Airport, Warwick, Rhode Island, United States of America Req #1447 Monday, April 8, 2024

GAT is seeking dynamic individuals to join its team of aviation professionals.

Classification : Full Time, Non-Exempt

Job Summary

The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of all services for airlines as contracted.

The Ramp supervisor will take accountability for safety, operation standards, policy implementation, client relations, and financial performance for the ramp operations.

Job Responsibilities

Establishing shift assignments for both fulltime and part-time employees;

Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment

Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;

Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met

• Responsible for equipment and ensuring its safe and efficient operating status;
• Conferring with other supervisors and managers to coordinate activities with other departments;
• Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;

Ability to comply with attendance / tardiness standards.

Able to perform under pressure and within fixed time constraints

Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights

Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags

Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations

Ensure crews are being briefed before flights on positions to take and how flight will work

Other duties as assigned

Requirements :

Must possess computer experience (6 months) and knowledge of Microsoft Word and Excel

Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).

A proven track record in supervising a business unit.

Experience in operational planning and resource allocation.

Working knowledge of GSE maintenance issues.

Experience and understanding of commercial issues in aviation.

Must have a High School diploma, GED

Must be at least 18 years of age

Capable of processing information in a timely manner

Must have and maintain a Valid Driver's License

Able to proficiently speak, read, and write in English

Basic computer literacy

Previous ramp or airline experience

Must successfully complete all training requirements and maintain certifications throughout employment

Must clear an FBI fingerprint background check

Physical Requirements

Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time

Must be physically fit to perform the duties of the job

Willing to work outside in all types of weather conditions with exposure to loud noises

Specific Working Hours

Must be able and flexible to work variable shifts, weekends, and holiday-specific shifts to be determined

Must be able to work extended hours on short notice during non-routine operations

GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.

GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required.

You must also have proof of high school or GED completion.

Other details

• Job Family RMP
• Job Function RMP - Ramp - Ground Handling
• Pay Type Hourly
• Hiring Rate $18.00
• RIPVD - B6, T.F. Green Airport, Warwick, Rhode Island, United States of America

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Last updated : 2024-04-09