Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
This position requires being onsite Monday-Friday from 8am-5pm ET as well as traveling between our Grand Rapids offices (which are about 2 miles apart) as needed.
We are looking to add a Technical Support Specialist to our team! This position provides support to end users within Service Express for all technology needs. You can expect to interact with customers in person, remote, over the phone, or via email to learn about the need, work to resolve the issue, and provide follow up communication.
To be successful in this role, you must be able to adapt within a fast-paced and changing environment. It's an opportunity to interface with all levels of employees including team members in our regional offices, our corporate office, and executive leadership.
Here's what this position is all about:
What we are hoping you will bring to the Service Express team:
We offer you:
Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.
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0 Technical Sales Support Specialist jobs found in Grand Rapids, MI area