Technical Sales Support Specialist jobs in Hartford, CT

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Spare Parts Technical Support Specialist (Windsor, CT)
  • TLD
  • Windsor, CT FULL_TIME
  • Job Data:
    Job Title: Spare Parts Technical Support
    Department: Spare Parts Department
    Supervisor: Parts Manager


    Summary description
    Investigating and advice customer of parts to be purchased and troubleshooting.
    Review PMOC and forecast future demand while improving the quality of our manual and TLD image in customer side.
    Organize and plan your activity and coordinate with SPH team member and factory engineering department as well.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:
    (Other duties may be assigned)
     
    • Set a monthly plan for “Chapter IV Review” with engineering department (DMS#1504).
    Chapter 4 & PMOC reviews of manuals & BOM classification for all RANGER product master in NALAAJ in order for the Engineering Department to improve their manuals and match needs in customer side.
    • Follow MEAPs in factories and the launch of new equipment or new components and develop a plan for inventory and suppliers support for spare parts.
    • Follow EAP & BP revision update.
    • Forecast SPH stocking policy following PMOC review. Based on last unit configuration sold, and on the type of parts sold in the past, estimate and prepare stock for new units.
    • Set a monthly plan for unit stock status: check for all units sold in NALAAJ the stock available and the quality of the stock. Ensure we are on top for all units with parts available to support customer fleet and communicate to SSO for new customers.
    • Support SSO on new projects for “parts shipped with unit”. Review C-BOMs to adapt the RSPL to the specific customer request and to perform the full quotation.
    • Support Sales SPQ:
      • Identifying parts from technical data provided by customers, suppliers and our factories.
      • Use knowledge of machines and equipment to discuss the use and features of parts.
      • Recommend substitute parts or show customers how to modify parts.
      • Prepare promotion documents based on technical advantage of TLD products.
    • Program installation and maintenance: for controller and HMI computers, install the adapted program
    Salary Range: $55,000 - $75,000
    TLD provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.  Further, TLD takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.  All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.  Employment decisions are based on the principles of equal opportunity and affirmative action.

    TLD is committed to ensuring that its online application process provides an equal employment opportunity to all candidates, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us at jobs.help@tld-america.com. Only messages sent for this purpose will be reviewed.

    EEO is the Law (English)
    EEO is the Law (Spanish)
     

    This is a full time position

  • Just Posted

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Sales Support Specialist
  • Harman
  • Hartford, CT FULL_TIME
  • Description & Requirements About the RoleAs part of the Aftermarket Team, you will be responsible for supporting sales and operation activities for aftermarket and special markets, will work alongside...
  • 1 Month Ago

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Outside Sales Representative / Restaurant Specialist
  • SpotOn: Sales (External Partners)
  • Hartford, CT FULL_TIME
  • At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservation...
  • 1 Month Ago

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Technical Support Analyst
  • Perennial Resources International
  • East Hartford, CT FULL_TIME
  • Job DetailsI have a long term contract opportunity for a Senior IT Support Specialist to join the team for one of our top tier clients in East Hartford, CT. I will need a solid candidate supporting Wi...
  • 25 Days Ago

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Technical Support Engineer
  • ENSCO Rail, Inc.
  • Hartford, CT FULL_TIME
  • ENSCO Rail Australia Pty Ltd is seeking a Technical support Engineer to join their team located in Belmont, Western Australia in support of the ENSCO Rail high-speed, real-time track inspection system...
  • 1 Month Ago

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Technical Publication Specialist
  • Triumph Group
  • West Hartford, CT FULL_TIME
  • Location: West Hartford, CT, US, 06110-1328 Business Unit: Systems and Support Function: Engineering Business Overview: Triumph Group designs, engineers, manufactures, repairs, and overhauls a broad p...
  • 7 Days Ago

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Client Technical Support Specialist, Grants
  • Benevity Inc.
  • West Hartford, CT
  • **The Benefits of Being a Benevity-ite** **Our commitment to a culture of belonging** Diversity, Equity, Inclusion and B...
  • 4/24/2024 12:00:00 AM

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CNC Technical Support Specialist-Windsor, CT Windsor, CT
  • Morris Group, Inc.
  • Windsor, CT
  • Windsor, CT **CNC Technical Support Specialist-Windsor, CT** The Robert E. Morris Company is a division of Morris Group,...
  • 4/24/2024 12:00:00 AM

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Technical Support Representative
  • Tech Observer
  • Rocky Hill, CT
  • The role will be hybrid with AT LEAST one day in the Rocky Hill office per week (usually Tuesdays but this can vary per ...
  • 4/24/2024 12:00:00 AM

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Technical Support Specialist
  • John Galt Staffing
  • Windsor, CT
  • Purpose: The purpose of the Technical Support Specialist is to provide complete technical support to resolve customer is...
  • 4/23/2024 12:00:00 AM

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Applications Engineer/HVAC Technical Support
  • Mestek, Inc
  • Westfield, MA
  • Scope of Position: Responsible for having a deep and technical understanding of Mestek designed controls, their associat...
  • 4/23/2024 12:00:00 AM

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Technical Support Specialist
  • Zobility
  • Rocky Hill, CT
  • Job Title : Technical Information Service Representative Job Location: Rocky Hill, Connecticut 06067, USA Position Type:...
  • 4/22/2024 12:00:00 AM

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Technical Support Engineer
  • PRI Technology
  • East Hartford, CT
  • Job Description Job Description I have a long term contract opportunity for a Senior IT Support Specialist to join the t...
  • 4/21/2024 12:00:00 AM

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Join Our Team at Jivetel - Technical Support Specialist
  • Jivetel Communications
  • Waterbury, CT
  • Job Description Job Description Join Our Team at Jivetel - Technical Support Specialist Are you passionate about providi...
  • 4/21/2024 12:00:00 AM

Hartford is the capital city of Connecticut. It was the seat of Hartford County until Connecticut disbanded county government in 1960. The city is nicknamed the "Insurance Capital of the World", as it hosts many insurance company headquarters and is the region's major industry. It is the core city in the Greater Hartford area of Connecticut. Census estimates since the 2010 United States Census have indicated that Hartford is the fourth-largest city in Connecticut, behind the coastal cities of Bridgeport, New Haven, and Stamford. Hartford was founded in 1635 and is among the oldest cities in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$60,175 to $82,670
Hartford, Connecticut area prices
were up 1.7% from a year ago

Technical Sales Support Specialist in Madison, WI
Contracts Development Experience, supporting the drafting of technical scope of work of ITB’s, particularly for EPC scope and Lump Sum conditions.
December 21, 2019
Technical Sales Support Specialist in Boca Raton, FL
Including tracing and winterization, supports, consideration loads on nozzles, etc.
February 20, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020