Technical Sales Support Specialist jobs in Nassau, NY

Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Technical Support Specialist I
  • Health Research, Inc
  • Albany, NY FULL_TIME
  • Applications to be submitted by April 30, 2024


    Compensation Grade:

    P16

    Compensation Details:

    Minimum: $57,247.00 - Maximum: $57,247.00 Annually

    Department

    (OHEHR) AI - AIDS Institute

    About Health Research, Inc.

    Health Research, Inc. (HRI) contributes to the health and well-being of the people of New York State by complementing and enabling the strategic public health goals of the New York State Department of Health (DOH), Roswell Park Cancer Institute Corporation (RPCIC), and other health-related entities.


    HRI provides best-in-class resource administration for stakeholders and programs related to the work and priorities of the Department of Health and its other partners. HRI does this through the provision of knowledge, expertise, funding guidance, and fiduciary oversight of sponsored program funding for public health and research programs in concert with community partnerships.

    Health Research, Inc. (HRI) offers a robust, comprehensive benefits package to eligible employees, including:

    • Health, dental and vision insurance -Several comprehensive health insurance plans to choose from;

    • Flexible benefit accounts -Medical, dependent care, adoption assistance, parking and transit;

    • Generous paid time off -Paid federal and state holidays, paid sick, vacation and personal leave;

    • Tuition support -Assistance is available for individuals pursuing educational or training opportunities;

    • Retirement Benefits -HRI is a participating employer in the New York State and Local Retirement System and offers optional enrollment in the New York State Deferred Compensation Plan. HRI provides a postretirement Health Benefits Plan for qualified retirees to use towards health insurance premiums and eligible medical expenses;

    • Employee Assistance Program -Provides educational and wellness programs, training, and 24/7 confidential services to assist employees, both personally and professionally;

    • And so much more!

    Job Description:

    Responsibilities

    The Technical Support Specialist I will provide technical support and assistance in the Information Systems Office and throughout the AIDS Institute. Responsibilities will include resolution of technology issues; assisting staff in the use of software; providing technical support services to staff/end users, including in the use of productivity software; providing training on new applications, software and technologies; executing scripted solutions; onboarding new staff; requesting additional rights on behalf of employees; granting access to files and folders on shared storage resources; managing user accounts; deploying and moving computer and computer related equipment; and other appropriate duties as assigned.

    Minimum Qualifications

    Bachelor's degree in a related field and one year of experience providing technical support and assistance; OR an Associate's degree in a related field and three years of such experience; OR five years of such experience. A Master's degree in a related field may substitute for one year of experience.

    Preferred Qualifications

    Experience with Microsoft Office suite, Windows desktops, and laptops. Working knowledge of Microsoft network technologies. Installation, operation, and maintenance of video conference systems along with Zoom and WebEx.

    Conditions of Employment

    Grant funded position. Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables, is required.

    Valid and unrestricted authorization to work in the U.S. is required. Visa sponsorship is not available for this position.

    Travel, up to 25% of the time, will be required.


    This position requires that the incumbent will report to the official work location and live within commuting distance to the official work location. Telecommuting will be available.


    HRI participates in the E-Verify Program.


    HRI has a long-standing dedication to diversity, equity, and inclusion in our workforce. HRI is committed to the principle of non-discrimination in all phases of its employment procedures and practices.

    Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans

    www.healthresearch.org

     

  • 5 Days Ago

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Technical Support Specialist
  • Software People
  • Albany, NY CONTRACTOR
  • Direct Client - Backfill position. Phone/Skype Hire. Onsite from day 1 Location: Albany, NY Duration: 12 months Responsibilities Regularly maintain IT equipment including, but not limited to, digital ...
  • 10 Days Ago

D
Technical Support Specialist
  • Donnelly & Moore Corporation
  • Albany, NY CONTRACTOR
  • contract-based (12 month) Service Desk Technician to supplement the Service Desk in the Albany office. LOCATION This position is located in Albany, New York. This position is expected to be 100% onsit...
  • 11 Days Ago

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Technical Support Specialist
  • HANYS - Healthcare Association of New York State
  • Rensselaer, NY FULL_TIME
  • Title Technical Support Specialist EOE Statement As an Equal Opportunity / Affirmative Action Employer, HANYS actively seeks candidates who are female, minority, disabled and/or veterans and will not ...
  • 1 Month Ago

3
Technical Support Specialist / Onboarding, Reporting
  • 360 IT Professionals
  • Albany, NY FULL_TIME
  • Company Description360 IT Professionals is a California base Minority Business Enterprise specializing in the fieldof IT Consulting and Staffing. Since our Inception we have been providing industry le...
  • 1 Month Ago

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Technical Support Representative
  • Danaher Water Quality Platform
  • Albany, NY FULL_TIME
  • XOS (www.xos.com) is a leading manufacturer of application-specific X-ray analyzers. In today’s highly competitive environment one of the key differentiators for sustained long term success is an orga...
  • 22 Days Ago

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0 Technical Sales Support Specialist jobs found in Nassau, NY area

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Network Engineer
  • Internet Service Provider
  • Troy, NY
  • Job Description Job Description Network Engineer: We are a rapidly growing company setting the new standard in deliverin...
  • 4/23/2024 12:00:00 AM

G
Technical Support Team Lead
  • Genpact
  • Schenectady, NY
  • Job Description: Responsibilities • Real time monitoring and response of Renewable Energy power generating assets. • Per...
  • 4/22/2024 12:00:00 AM

H
Technical Support Specialist I
  • Health Research
  • Albany, NY
  • Applications to be submitted by April 30, 2024Compensation Grade:P16Compensation Details:Minimum: $57,247.00 - Maximum: ...
  • 4/22/2024 12:00:00 AM

A
Customer Support Engineer
  • ASML Holding
  • Albany, NY
  • Location Albany - NY, US Team Customer support Experience 0-2 years **Introduction to the job** ASML US brings together ...
  • 4/22/2024 12:00:00 AM

C
IT Operations Technician, Network Support
  • Chs Inc.
  • Albany, NY
  • CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that prov...
  • 4/22/2024 12:00:00 AM

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Temporary IT Operations Specialist
  • CDPHP
  • Albany, NY
  • Grounded by a compelling mission, core values, and compassion for people, CDPHP and its family of companies offer a stro...
  • 4/22/2024 12:00:00 AM

S
Learning Management Systems Help Desk Analyst
  • SUNY
  • Albany, NY
  • Job Description: The State University of New York (SUNY) System Administration located in Albany, New York, seeks applic...
  • 4/21/2024 12:00:00 AM

E
Programmer
  • Elite Enterprise Resources
  • Albany, NY
  • Programmer - Job ID #HBITS-04-03369Albany, NY, United States/ 2 Year Contract APPLICATION CLOSING DATE: 03-30-2016 PROGR...
  • 4/20/2024 12:00:00 AM

Nassau, the name of several places in New York State, may refer to: Nassau (village), New York Nassau (town), New York Nassau County, New York Nassau Island, former name of Long Island...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$61,406 to $84,362
Nassau, New York area prices
were up 1.5% from a year ago

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