Technical Support Analyst jobs in Austin, TX

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Technical Analyst
  • Advantage Technical
  • Austin, TX FULL_TIME
  • Job Description:

    It is our strategy to deliver enterprise customers with data integrations that speed and simplify the delivery of our client's recruiting solutions.

    As the Technical Analyst, Integrations Delivery, you will assist Sr. Technical Analysts in coordinating the building of new integrations with partners and support existing integrations.

    Day to Day Responsibilities

    • Troubleshoot new and existing integration issues with partners and our Product, Engineering, Sales, and Client Services teams.
    • Monitor performance and health of partner integrations; collaborate with partners to continuously optimize integrations and repair issues impeding integration performance.
    • Own and continuously improve all integration partner-facing documentation. Support partners in their understanding and adherence to documentation and best practices.
    • Collaborate with internal teams to improve the technical integration process and our product offering to make it easier for partners to connect with us
    • Support Leads and Sr. Technical Analysts in coordination and deployment of our APIs and all integrations with our application partners who will use these assets to exchange data with their customers.
    • Support Leads and Sr. Technical Analysts in coordinating new partner implementations that utilize our software and partner APIs.
    • Ensure timely responses and customer service to our clients seeking integrations.
    • Communicate enhancement/improvement/defect opportunities to team to improve the user experience for users of the integrations.

    Requirements

    • Bachelor's Degree preferred.
    • 2 years of industry experience with large scale integrations & preferably with APIs
    • Familiarity with JSON, REST APIs, and XML
    • Understand basic SQL/IQL
    • Basic understanding of the structure of web-based user interfaces, including HTML, CSS, URLs and URL parameters
    • Excellent written, verbal, phone, customer service, and interpersonal skills
    • Experience understanding technology platforms.
    • Ability to work under pressure, organize and prioritize responsibilities in a fast-paced environment.
    • Team oriented mindset

    After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

    About Advantage Technical

    With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit .

    Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

    All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

     

  • 8 Days Ago

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Technical Support Analyst
  • Austin Fitness Group
  • Austin, TX FULL_TIME
  • Job Overview The Technical Support Analyst is responsible for implementation and maintenance of the information technology systems of our regional office and remote/studio locations within Austin Fitn...
  • 12 Days Ago

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Enterprise Technical Support Analyst
  • Meta
  • Austin, TX FULL_TIME
  • Enterprise Operations aims to be the pre-eminent business service organization worldwide. We strive to deliver service excellence and provide tooling to allow our customers to build great teams in a c...
  • 1 Month Ago

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Support Analyst (Technical)
  • Abrigo
  • Austin, TX FULL_TIME
  • We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes – from anti-money laundering to fraud detection to CECL readiness ...
  • 10 Days Ago

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Technical Support Analyst / Systems Administrator
  • GCS Technologies
  • Austin, TX FULL_TIME
  • Job SummaryTechnical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and...
  • 10 Days Ago

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Senior Technical Support Analyst (Tier 3)
  • GCS Technologies
  • Austin, TX FULL_TIME
  • Job SummarySenior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new produ...
  • 9 Days Ago

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0 Technical Support Analyst jobs found in Austin, TX area

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Developer/Programmer Analyst 3 - .NET Developer
  • Optimized Technical Solutions
  • Austin, TX
  • I. DESCRIPTION OF SERVICES The Developer/Programmer Analyst performs advanced analysis and programming work involving al...
  • 3/28/2024 12:00:00 AM

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Developer/Programmer Analyst 3 - Software Developer
  • Optimized Technical Solutions
  • Austin, TX
  • I. DESCRIPTION OF SERVICES The Educator Certification Online System (ECOS) supports and facilitates the certification of...
  • 3/28/2024 12:00:00 AM

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Data Engineer IV, Spectrum Enterprise
  • SPECTRUM
  • Austin, TX
  • Do you want to profile data to measure quality, integrity, accuracy and completeness while providing effective data solu...
  • 3/28/2024 12:00:00 AM

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Security Analyst
  • Auctane Careers
  • Austin, TX
  • About us At Auctane, we are united by a passion to help sellers - wherever they are, however they operate - fulfill the ...
  • 3/28/2024 12:00:00 AM

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Technical Support Engineer
  • MNTN
  • Austin, TX
  • At MNTN, we've built a culture based on quality, trust, ambition, and accountability - but most importantly, we really e...
  • 3/28/2024 12:00:00 AM

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Senior Security Analyst; 2nd Shift (US Remote)
  • Vectra
  • Austin, TX
  • Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI P...
  • 3/28/2024 12:00:00 AM

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Data Analyst - Infrastructure Accounting Process & Systems
  • Meta
  • Austin, TX
  • Meta is seeking to fill a full-time position of Data Analyst for Infrastructure Accounting Processes and Systems. As a k...
  • 3/28/2024 12:00:00 AM

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Business Analyst for RRC, Austin, Tx
  • Pedigo Staffing Services
  • Austin, TX
  • Working Title: Business Analyst Agency: Texas Railroad Commission Remote Policy: 100% Remote Location: 1701 Congress Ave...
  • 3/24/2024 12:00:00 AM

Austin is the capital of the U.S. state of Texas and the seat of Travis County, with portions extending into Hays and Williamson counties. It is the 11th-most populous city in the United States and the 4th-most populous city in Texas. It is also the fastest growing large city in the United States, the second most populous state capital after Phoenix, Arizona, and the southernmost state capital in the contiguous United States. As of the U.S. Census Bureau's July 1, 2017 estimate, Austin had a population of 950,715 up from 790,491 at the 2010 census. The city is the cultural and economic center ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$35,358 to $44,991
Austin, Texas area prices
were up 1.2% from a year ago

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