Technical Support Analyst jobs in Boca Raton, FL
Recently Added Technical Support Analyst jobs
Need Sr Technical Support /Helpdesk Analyst
- Cogent Infotech Corporation
-
Beach, FL
FULL_TIME
- Company DescriptionEssential Job Functions:Role: Technical Support AnalystLocation: West Palm Beach/Miami/ Tampa/ Chipley, FLDuration: 12 Months Job DescriptionMinimum Required Skills: Advanced knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environmentAdvanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environmentsSkilled at installing and providing technical support for software applications, operating systems and personal computer hardwareAbility to do advanced troubleshooting on various manufacturers of computersAbility to plan, organize, manage and track projectsAbility to communicate effectively both verbally and in writingAbility to read, understand, and comply with the department's policiesBachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Responsibilities: Provides Audio Visual (AV) and Video Conference (VC) support as assigned. Assists with reserving, setting up, coordinating, and troubleshooting of AV and VC meetings.Performing advanced troubleshooting to determine cause of problem. Installs, configures and provides user support of personal computers and peripheral equipment to include software installation and upgrades, patches and advanced technical support within specified time frame.Monitors Service Desk queue and resolves support tickets as assigned. Assigns service desk tickets to the appropriate technician or group for proper resolution and ensures all Service Level Agreements are met in a timely manner. Documents work performed and resolution(s). Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork. Provides support for software applications such as Microsoft Operating Systems, Microsoft Office Suite, various off the shelf and Department developed applications, as needed or assigned.Update asset management information in OneNote and Active Directory accordingly, as well as, coordinate with Admin Assistant on surplusing of IT equipment.Provides hardware and software technical training and professional development for other Technicians as needed or assigned.Participates and coordinates in projects like the Personal Computer Replacement Project, Memory Upgrade Project, Windows 10 Build Upgrade Project, etc..Shares information and receives feedback from other Client staff as appropriate. Generates and maintains detailed technical documentation including software installation guidelines, troubleshooting processes, etc. QualificationsBachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.Additional InformationInterested Candidates can call me at 412-212-0715 or email me at priya.sharmaatcogentinfo.com
- 1 Month Ago
Technical Support
- TechTrex Inc./KioSoft Technologies LLC
-
Boynton, FL
FULL_TIME
- KioSoft Technologies (KioSoft) is a growing hardware/software company providing turnkey custom solutions for the Commercial Laundry, Vending, and other unattended Payment Industries. KioSoft has opera...
- 1 Month Ago
TECHNICAL SUPPORT SPECIALIST
- Securenet Systems
-
Deerfield, FL
FULL_TIME
- Securenet Systems / Cirrus Streaming is an international radio streaming services provider, offering streaming for terrestrial and internet broadcasters all over the world. We are looking for a Techni...
- 20 Days Ago
HVAC Technical Support Manager
- Air-Ref Co. Inc.
-
Delray Beach, FL
FULL_TIME
- WHO WE ARE:A local and family-owned company that provides Palm Beach County and Broward County with a full range of reliable residential and commercial HVAC, automation, refrigeration, and electrical ...
- Just Posted
Technical Support Representative
- AceK9
-
Stuart, FL
FULL_TIME
- We’re seeking an experienced Technical Support Representative to join our team. Our products save Police K9s and the Officer's lives! This position requires technical support for law enforcement vehic...
- 6 Days Ago
Specialist, Technical Support
- Canon Solutions America, Inc.
-
Boca Raton, FL
OTHER
- About the RoleProvides comprehensive technical support to all other technical positions within the division. Accountable for developing, administrating, and presenting comprehensive technical training...
- 6 Days Ago
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0 Technical Support Analyst jobs found in Boca Raton, FL area
About Boca Raton, Florida
According to the United States Census Bureau, the city has an area of 29.1 sq mi (75.4 km2), of which 27.2 sq mi (70.4 km2) of this is land and 1.9 sq mi (5.0 km2) of it (6.63%) is water. Boca Raton is a "principal city" (as defined by the Census Bureau) of the Miami metropolitan area. Approximately 1 sq mi is on the barrier island Deerfield Beach Island (DBI), also colloquially known as Deerfield Cay. Like other South Florida cities, Boca Raton has a water table that does not permit building basements, but there are several high points in the city, such as 4th Avenue which is aptly named "Hig...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$35,303 to $44,922
Boca Raton, Florida area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Technical Support Analyst do?
Technical Support Analyst in Akron, OH
Participate in the analysis and design function for new and existing systems to ensure adherence to technical standards, data standards and integration with other applications.
May 19, 2023
Technical Support Analyst in Atlanta, GA
Collect statistics on calls, problems and resolutions.
May 17, 2023
Technical Support Analyst in Bloomington, MN
Develops and deploys automation scripts utilizing Microsoft's technical scripting tool to enable customer ease of use for desktop technologies and automated solution delivery through the software distribution infrastructure.
April 01, 2023