Technical Support Analyst jobs in Conway, AR

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Customer Support Technical Analyst
  • Euronet Worldwide, Inc.
  • Little Rock, AR FULL_TIME
  • Euronet Software Solutions (Euronet USA, LLC) is a wholly owned subsidiary of Euronet. Euronet Software Solutions was established with the mission of developing and evolving the payment technologies needed to power Euronet’s global operations.

    We are hiring a Customer Support Technical Analyst in our Little Rock, Arkansas office to provide software application support to customer inquiries and problems, assesses nature of customer problems, and tracks and reports resolution of problem to customer. Provides second-line software application support specializing in a specific Euronet product line. The Customer Support Technical Analyst operates under general supervision and requires detailed knowledge of transaction processing and Euronet products. The Customer Support Technical Analyst will be required to work weekend rotations and second shift assignments, when necessary. Will be required to handle after hours calls and support needs from home or remotely which include but not limited to a beeper rotation.

    • Provide software application support for customers.
    • Perform program coding necessary to produce a defined output by following specification using programming language.
    • Deliver training to Euronet employees or customers to enable them to properly accomplish their duties and responsibilities using Euronet products.
    • Collect and analyze information from customer to define the nature and cause of problems and to develop steps needed for solution.
    • Accurately set parameters, check system flow, identify, and solve problems to configure a system according to specifications.
    • Test programs or systems using data or transactions which represent conditions which will occur in actual use and verify the accuracy of results.
    • Serve as next level escalation for complex customer issues.
    • Provide support for manager or department by composing correspondence, gathering requested information, and other administrative task.
    • Coordinate with other employees or customers to accomplish specific objectives and results.
  • 1 Month Ago

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IT Analyst
  • IT Analyst
  • Little Rock, AR FULL_TIME
  • At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
  • Just Posted

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Technical Support Consultant (TSC I)
  • ACDI - Access Control Devices, Inc.
  • Benton, AR FULL_TIME
  • Technical Support Consultants I @ ACDI Here at ACDI, our Technical Support Consultants I (TSC I) help deliver support services to our clients that optimize business value from our core products at ACD...
  • 1 Day Ago

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Customer Success Specialist (Technical Support)
  • Southern Bancorp
  • Little Rock, AR FULL_TIME
  • Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certificate on designated for institutions that serve predominantly underserved communi...
  • 14 Days Ago

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User Support Analyst
  • PULASKI COUNTY
  • Little Rock, AR FULL_TIME
  • Department: Information Systems Position Control Number: 0115-011 FLSA Status: Non-Exempt, position is eligible for overtime Safety Sensitive Designation: This position is designated as safety-sensiti...
  • 1 Day Ago

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Network Support Analyst
  • Arkansas Tech University
  • Russellville, AR FULL_TIME
  • About Arkansas Tech: Founded in 1909, Arkansas Tech is a state supported comprehensive institution, maintaining regional accreditation from the Higher Learning Commission (HLC) and classification as a...
  • 10 Days Ago

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0 Technical Support Analyst jobs found in Conway, AR area

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NETWORK SUPPORT ANALYST
  • Arkansas Government Job
  • Little Rock, AR
  • NETWORK SUPPORT ANALYST Date: Mar 21, 2024 Req ID: 38442 Location: Little Rock, AR, US, 72201 Category: DEPT OF FINANCE ...
  • 3/28/2024 12:00:00 AM

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Data Steward Analyst
  • Cornerstone onDemand
  • Little Rock, AR
  • **Data Steward Analyst** Data Steward Overview: The Data Steward Team exists to maintain accurate, actionable, and non-d...
  • 3/28/2024 12:00:00 AM

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Regulatory Relations Analyst III or Senior - Remote Eligible
  • SPP
  • Little Rock, AR
  • Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the oppo...
  • 3/28/2024 12:00:00 AM

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Sr. Salesforce Technical Architect - Remote in the US
  • USAble Life
  • Little Rock, AR
  • When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready...
  • 3/27/2024 12:00:00 AM

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Automation Systems Analyst
  • The Judge Group
  • Russellville, AR
  • About Us Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food produ...
  • 3/27/2024 12:00:00 AM

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Lead Market Design Analyst - Remote Eligible
  • SPP
  • Little Rock, AR
  • Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the oppo...
  • 3/27/2024 12:00:00 AM

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Senior Analyst- Model Validation (US REMOTE)
  • Ally
  • Little Rock, AR
  • **General information** **Ref #** 17030 **Remote?** Yes **Ally and Your Career** * Ally Financial only succeeds when its...
  • 3/26/2024 12:00:00 AM

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Market Design Analyst II or Senior - Remote Eligible
  • SPP
  • Little Rock, AR
  • Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the oppo...
  • 3/26/2024 12:00:00 AM

Conway is a city in the U.S. state of Arkansas and the county seat of Faulkner County, located in the state's most populous Metropolitan Statistical Area, Central Arkansas. Conway is unusual in that the majority of its residents do not commute out of the city to work. The city also serves as a regional shopping, educational, work, healthcare, sports, and cultural hub for Faulkner County and surrounding areas. Conway's growth can be attributed to its jobs in technology and higher education with its largest employers being Acxiom, the University of Central Arkansas, Hewlett Packard, Hendrix Coll...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$32,874 to $41,831
Conway, Arkansas area prices
were up 1.2% from a year ago

Technical Support Analyst in Akron, OH
Participate in the analysis and design function for new and existing systems to ensure adherence to technical standards, data standards and integration with other applications.
May 19, 2023
Technical Support Analyst in Atlanta, GA
Collect statistics on calls, problems and resolutions.
May 17, 2023
Technical Support Analyst in Bloomington, MN
Develops and deploys automation scripts utilizing Microsoft's technical scripting tool to enable customer ease of use for desktop technologies and automated solution delivery through the software distribution infrastructure.
April 01, 2023