Technical Support Analyst jobs in Jacksonville, FL

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Technical Support Analyst
  • Congruex
  • Jacksonville, FL FULL_TIME
  • Job Profile

    Technical Support Analyst - Genesis
    Jacksonville, FL
    Based on Experience
    Southeast Utilities of GA, a Congruex Company, is looking for a Technical Support Analyst to join our construction team.

    Who is Congruex

    Congruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the modern world to operate, from healthcare and energy to transportation and social interactions.
    We deliver turn-key network solutions under a single platform by aligning our engineering and in-market construction operating units. Our vision is to be the best end-to-end provider of network services in the U.S. and our core values of GRIT connect everything we do.
    We are building tomorrow, together. Will you join us?

    Your New Job

    Job Summary:
    Our operating unit provides construction services to telecommunications, and we are looking for a Technical Support Analyst to join our team. 
    We are looking for someone familiar with the cable TV / fiber optic construction process who works in the office, can read technical maps and call-in locating tickets.
    Job Responsibilities:
    • Assist Locators with the respective maps as needed
    • Updating Street sheet
    • Preparing Construction packages for subcontractors
    • Documenting and assisting with Damage Claims
    • Creating Labels, Printing Maps, Scanning Dailies, etc.
    • Assist / prepare packages and contracts for Large Project meetings
    • Creating Estimate maps for work expected to be completed.
    • Creating Final As-builts for the actual work performed
    • Verify all incoming Xnet Fiber and coax splicing dailies (or documenting design changes)
    • Review all “Business as Usual” dailies against P2 and design
    • P2 Chatter and task management with comcast
    • Maintain many Smart sheet and other online excel spreadsheets



    Required Skills & Qualifications:
    • A positive can-do attitude and openness to trying things new ways
    • GRIT values – Guts, Reliability, Innovation, and Teamwork
    • Proficiency in MS Office (MS Excel and MS Outlook, in particular)
    Desired Skills & Qualifications:
    • Previous experience in the telecom, utility, construction, and/or engineering industry
    • Valid state-issued driver’s license and/or dependable transportation to and from work (required)
    • Excellent time management skills and the ability to prioritize work
    • Attention to detail and problem-solving skills
    • Excellent written and verbal communication skills
    • Strong organizational skills with the ability to multi-task

    Why Work At Congruex

    No matter what role you play, you are an important part of the One Congruex Family. We offer:
    • Medical, Dental & Vision Benefits
    • 401(k) Program with a Company Match
    • Free Wellness Resources & Marketplace Discounts
    • Paid Maternity & Parental Leave
    • Paid Basic Life Insurance & Voluntary Options
    • The pillars of Congruex culture are GRIT, safety, inclusion, and family.
    The Fine Print:
    We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

    This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

  • 12 Days Ago

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Technical Publications Writer_Jax
  • Tactical Air Support
  • Jacksonville, FL FULL_TIME
  • POSITION ANNOUNCEMENT Jacksonville, Florida TECHNICAL PUBLICATIONS WRITER Operations / MRO Services Starting Salary Range: $74,000 - $84,000, DOE FLSA: Non-Exempt Tactical Air Support is Nevada Center...
  • 23 Days Ago

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Financial Analyst_Jax
  • Tactical Air Support
  • Jacksonville, FL FULL_TIME
  • POSITION ANNOUNCEMENT FINANCIAL ANALYST Tactical Air Support, Inc., a national company operating in 14 states across the country, provides domestic and international "Center of Excellence" training an...
  • 19 Days Ago

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Board Certified Behavior Analyst (BCBA)
  • All Therapies Support, Inc.
  • Saint Johns, FL FULL_TIME
  • All Therapies Support, Inc. is seeking a skilled and compassionate Board-Certified Behavioral Analyst (or Certified Eligible) to join our team. Full time and part time positions available.Requirements...
  • 20 Days Ago

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Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening
  • BAE Systems
  • Delray Beach, FL FULL_TIME
  • Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day s...
  • 7 Days Ago

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Asset Management - Analyst / Associate
  • Analyst / Associate - Arena Investors I Quaestor Advisors
  • Jacksonville, FL FULL_TIME
  • Arena Investors, LP (“Arena”) is a global investment management firm that seeks to generate attractive risk adjusted, consistent and uncorrelated returns by employing a fundamentals based, asset-orien...
  • 1 Day Ago

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0 Technical Support Analyst jobs found in Jacksonville, FL area

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IT Risk Analyst
  • Insight Global
  • Jacksonville, FL
  • Day-to-Day: Insight Global is looking for an IT Risk Analyst to work for a large, title insurance company. The IT Risk A...
  • 3/28/2024 12:00:00 AM

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Business System Analyst
  • EPITEC
  • Jacksonville, FL
  • REQUIREMENTS: • Analyzes business needs to determine technical requirements and identifies impacted areas/systems/proces...
  • 3/28/2024 12:00:00 AM

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Sr EDI Developer (Hybrid Jax, FL Preferred)
  • Streamline WorkComp
  • Jacksonville, FL
  • NO STAFFING OR CONSULTANT INQUIRIES PLEASE Overview: We are seeking a highly skilled and experienced Senior Healthcare E...
  • 3/27/2024 12:00:00 AM

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Systems Administrator/Help Desk
  • Buckeye Mountain Inc.
  • Jacksonville, FL
  • Job Description Job Description Job Description: Buckeye Mountain is seeking a Helpdesk/Systems Administrator with a foc...
  • 3/27/2024 12:00:00 AM

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Remote - Corp IT - Business Analyst
  • Fidelity National Financial
  • Jacksonville, FL
  • Overview: Fidelity is seeking a Business Analyst as a remote employee working East Coast hours. The Business Analyst wil...
  • 3/26/2024 12:00:00 AM

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Ab Initio Developer-(Hybrid-Only W2)
  • Synergy Technologies
  • Jacksonville, FL
  • Job Title: Ab Initio Developer Client Location: Jacksonville, FL (Hybrid) Duration: Long Term Only USC/GC on W2 Job Desc...
  • 3/26/2024 12:00:00 AM

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Business Process Analyst
  • Saxon Global
  • Jacksonville, FL
  • Client: Toyota distributors (automotive industry) Position: Business Process Analyst Duration: long term contract Locati...
  • 3/24/2024 12:00:00 AM

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Data Analyst
  • Beacon Hill Staffing Group
  • Jacksonville, FL
  • Beacon Hill Technologies is seeking an Accounting Data Analyst for a contract through the end of 2024 for a large client...
  • 3/24/2024 12:00:00 AM

Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contiguous United States. It is the seat of Duval County, with which the city government consolidated in 1968. Consolidation gave Jacksonville its great size and placed most of its metropolitan population within the city limits. As of 2017 Jacksonville's population was estimated to be 892,062. The Jacksonville metropolitan area has a population of 1,523,615 and is the fourth largest in Florida. Jacksonville is centered on the banks of the St. Johns ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$34,182 to $43,495
Jacksonville, Florida area prices
were up 1.5% from a year ago

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