Technical Support Analyst jobs in Nevada

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Technical Support Analyst
  • Calportland
  • Summerlin South, NV FULL_TIME
  • *Job Summary*
    The Technical Support Analyst is the point person for IT support. This role acts as a liaison between business operations and IT and is responsible to ensure high quality, timely and effective IT support of that region. This person performs these responsibilities in conjunction with the IT organization and in compliance with CalPortland IT standard practices and technologies. Key technologies supported by this role include: end-user computers, printers and peripherals, application servers, UPS systems, network/telecommunications equipment, video systems, ready mix batch panels, asphalt plants, wireless devices, time clock systems, fuel systems, mobile devices, and truck tracking systems.


    *Benefits*
    At CalPortland, were proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees. Your benefits are an important part of your overall compensation at CalPortland. Thats why we give you a wide range of benefits to choose from. All regular full time employees may enroll in a variety of health and welfare plans including medical, dental and vision plans. Other benefits include life insurance, disability coverage, employee assistance program, and retirement program. The company also has a variety of voluntary benefits for employees to choose from.


    *Compensation*
    $65,000-$70,000 DOE


    *Responsibilities*

    * Primarily focuses on advice and decision-making regarding selecting, purchasing and deploying equipment, troubleshooting technology issues, implementing new solutions, maintaining equipment, and understanding business requirements for potential IT projects
    * Support PC, printer (peripheral), network (LAN/WAN), telephony and ancillary plant systems using CalPortland Service Request and Change Control processes
    * Engage in activities for project planning, monitoring and execution
    * Document environment, create diagrams, processes and procedures
    * Upgrade and install new hardware and software including (but not limited to) servers, PCs, printers, networking equipment, and mobile devices for both corporate users and production plants
    * Facilitate IT-related work with vendors at regional sites
    * Rapidly assimilate and apply technical knowledge to maximize computer operations that support business processes
    * Follow policies and procedures regarding how problems are identified, received, documented, distributed, and corrected to ensure maximum issue resolutions in minimum time, based on best practices
    * Evaluate new information systems products or services and suggest changes to existing products or services to better aide the end user
    * Respond to after-hours emergency calls for the IT ServiceDesk, approx. 2 weeks every 4 months
    * Participate in developing and executing business-process improvement efficiencies
    * Project management for equipment deployment and maintenance
    * Develop and maintain best-practice consistency as required across all sites
    * Recommend and provide training as needed


    *Education*
    Bachelors degree preferred


    *Requirements/Qualifications*

    * 3-5 plus years IT experience required
    * MS Windows installation and configuration
    * Peripherals support and troubleshooting
    * Network connectivity set-up and issue resolution
    * Mobile Devices (smartphones and tablets)

    * Exceptional verbal and written communication skills and ability to work in collaborative team environment with minimal supervision
    * Highly organized and flexible self-starter, with an eye for detail who can maintain multiple ongoing assignments simultaneously and reprioritize work appropriately in sometimes ambiguous and often changing situations
    * Must be able to move equipment (up to 50 pounds) and provide own transportation for work at different locations within the region, with a clean driving record
    * Experience in project management
    * Experience participating in the equipment and budget planning process
    *Preferred:*

    * Prior IT experience in a construction/manufacturing organization
    * Project management experience
    * IT certifications preferred (CompTIA A , Microsoft, etc.)


    *Conditions of Employment*
    Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require FMCSA regulated on-going drug and alcohol testing.
    #LI-MF1
    #HP




    CalPortland does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.


     

  • 10 Days Ago

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Senior Analyst Automation and Technical Support
  • Bimbo Bakeries
  • Sparks, NV FULL_TIME
  • Senior Analyst Automation and Technical Supportreq37691 Employment Type: Regular Location: SPARKS,NV Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or pe...
  • 8 Days Ago

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Technical Editor - Product Support
  • Product Support - Spectrum Comm Inc
  • Nellis, NV FULL_TIME
  • Spectrum is seeking highly qualified Technical Editor to support Operational Test & Evaluation (OT&E) programs located at Nellis AFB, NV. Provide editing, proofreading and writing support during the p...
  • Just Posted

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Commercial Services F-35 Technical Advisor
  • Tactical Air Support
  • Fallon, NV FULL_TIME
  • Tactical Air Support Inc. Commercial Services F-35 Technical Advisor Fallon, Nevada Salary $60 - $62/Hourly DOE Position Summary Under general supervision, the F-35 Advisor will be responsible for pro...
  • 1 Month Ago

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Technical Writer II
  • Mission Support and Test Services, LLC
  • Las Vegas, NV FULL_TIME
  • Overview: Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to he...
  • 24 Days Ago

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Technical Analyst
  • Sunrise Hospital
  • Las Vegas, NV FULL_TIME
  • Hourly Wage Estimate: $24.47 - $37.93 / hour Learn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used ...
  • 1 Month Ago

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Technical Support Analyst
  • PANGEATWO
  • Birmingham, AL
  • Technical Support Analyst $45,000 - $65,000 Birmingham, AL Technical Hero Wanted! About the Role: This is your chance to...
  • 3/17/2024 12:00:00 AM

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Technical Support Analyst
  • Beacon Hill Staffing Group
  • Schedule: Sunday, Monday, Tuesday 6:00 PM - 6:00 AM and 1 Saturday shift a month -12 hours -on-site in Bloomfield Role: ...
  • 3/16/2024 12:00:00 AM

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Technical Support Analyst
  • CCS Horizon
  • Plano, TX
  • Job Description Job Description Candidate Requirements: - Bachelor of Science degree with 2 years of related technical e...
  • 3/16/2024 12:00:00 AM

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Technical Support Analyst
  • Visionaire Partners
  • Technical Support Analyst There is an immediate need for a sharp Technical Support Analyst / Help Desk Analyst. RESPONSI...
  • 3/15/2024 12:00:00 AM

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Technical Support Analyst
  • Visionaire Partners
  • Albuquerque, NM
  • Job Description Job Description Technical Support Analyst This is an exciting opportunity for a sharp Tier I Technical S...
  • 3/15/2024 12:00:00 AM

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Technical Support Analyst
  • Insight Global
  • *Proof of COVID-19 Vaccination: Required* Duration: 6 month contract to hire Location: Pittsburgh, PA 15213 Pay Range: $...
  • 3/15/2024 12:00:00 AM

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Technical Support Analyst
  • Visionaire Partners
  • Indianapolis, IN
  • Job Description Job Description Technical Support Analyst There is an immediate need for a sharp Technical Support Analy...
  • 3/14/2024 12:00:00 AM

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Defense Technical Support Analyst
  • Leidos
  • Peachtree Corners, GA
  • Description Looking for an opportunity to make an impact? Unleash your potential at Leidos, we deliver innovative soluti...
  • 3/8/2024 12:00:00 AM

Nevada is almost entirely within the Basin and Range Province, and is broken up by many north-south mountain ranges. Most of these ranges have endorheic valleys between them, which belies the image portrayed by the term Great Basin. Much of the northern part of the state is within the Great Basin, a mild desert that experiences hot temperatures in the summer and cold temperatures in the winter. Occasionally, moisture from the Arizona Monsoon will cause summer thunderstorms; Pacific storms may blanket the area with snow. The state's highest recorded temperature was 125 °F (52 °C) in Laughlin (e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$36,339 to $46,240

Technical Support Analyst
Act as the first point of contact for all technical support issues for the entire Gersh user community for all hardware and software applications.
March 22, 2023
Technical Support Analyst in Rome, NY
Enter, monitor, and update support desk tickets in the Tracking System trouble ticket system to track progress and resolution of customer issues.
February 09, 2023
Technical Support Analyst in Riverview, FL
Solve issues independently by using past experience as well as various methods of online research and reading of manuals.
March 07, 2023