NOTE: IF THIS JOB POSTING IS LIVE, THEN APPLICATIONS ARE STILL BEING ACCEPTED. FIRST ROUND OF INTERVIEWS ARE CONDUCTED VIA WRITTEN FORMAT (EMAIL) AND SECOND ROUND OF INTERVIEWS WILL BE HELD IN-PERSON AT OUR TEMECULA OFFICE.
Job Description
As an Application Analyst, you will be at the heart of the customer experience. Someone successful in this role is self-motivated, resourceful, and has the ability to sustain a high level of energy, focus, and professionalism, while providing a personal experience to our customers.
Application Analysts are responsible for advocating for and supporting clients via timely, accurate and professional communication methods. Qualified individuals should have the ability to multitask – concisely documenting tickets while on an active phone call, as well as the ability to quickly comprehend a client’s inquiry and respond appropriately. They are required to achieve and maintain deep product knowledge, possess the ability to properly prioritize a ticket queue and accurately document and report issues to internal technical teams.
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Company Description
We are an industry-leading, cloud-based software solution used by healthcare organizations to achieve their practitioner credentialing, privileging and performance management goals. We have over 1,200 customers worldwide; ranging from small community hospitals to large health systems.
We are a growing software company seeking qualified, energetic and result-oriented team members. Ideal candidates should be people looking for a long-term position in a stable company. You will be involved in cloud computing, software as a service (SaaS), data analytics, compliance, and data exchange.
We are located in Temecula, California which offers a high quality of life with a low cost of living. Housing prices are much lower than surrounding cities, yet Temecula remains the second safest city in the country with a population over 100,000. Temecula also offers numerous dining and entertainment options
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0 Technical Support Analyst jobs found in Riverside, CA area