Technical Support Analyst jobs in Tennessee

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Technical Analyst
  • Lifepoint Health Support Center
  • Brentwood, TN FULL_TIME
  • Lifepoint Health has an opportunity for Technical Analyst. The Technical Analyst documents and responds to customer requests and works the HSC Customer support team to support local information systems, applications and hardware.

    Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities.We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

    ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation. 

    • Accepts requests and questions from customers and other support staff through various channels.
      Follows up to ensure accurate and timely resolutions are provided.
    • Monitors work queues to ensure work requests are handled in a timely manner. Independently resolves most problems/questions that arise and consults with senior team members, development, or
      technical staff on difficult issues.
    • Listens to issues and questions as reported by customers and uses troubleshooting skills to provide
      answers or resolutions. Thoroughly documents details of issue and troubleshooting performed and
      assigns to correct team when necessary.
    • Assists other staff members with identifying issues and developing resolutions by sharing knowledge
      and expertise.
    • Provides after-hours on-call support as scheduled or needed.

    BENEFITS:

    At Lifepoint, our Mission of Making Communities Healthier extends to our employees. We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.


    KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the
    knowledge, skills and/or abilities required

    Education: Associate degree or equivalent work experience in Information Systems or Call Center.
    Experience: 3 years in technical support 

    This position will be onsite at our Brentwood, TN office. 


    Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

    About the Company:
    Lifepoint Health Support Center



  • 15 Days Ago

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Technical Analyst
  • LifePoint Health- Health Support Center
  • Brentwood, TN FULL_TIME
  • Lifepoint Health has an opportunity for Technical Analyst. The Technical Analyst documents and responds to customer requests and works the HSC Customer support team to support local information system...
  • 28 Days Ago

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Technical Support Analyst
  • Parman Energy
  • Nashville, TN FULL_TIME
  • Technical Support Analyst (Full Time) Location: Nashville, TN Technical Support Analyst Starting Salary: $55,000 based on experience Parman is an employee-owned company that offers outstanding benefit...
  • 12 Days Ago

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Technical Support Analyst I
  • Servpro Industries, LLC
  • , TN, TN FULL_TIME
  • What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid pare...
  • 1 Month Ago

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Technical Support Analyst I (Second Shift)
  • Cracker Barrel Old Country Store, Inc.
  • Lebanon, TN OTHER
  • Overview At Cracker Barrel, our mission is Pleasing People. This is evident from the moment you walk through our doors, with the first smile that greets you, from the items in our retail store to the ...
  • 21 Days Ago

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Cost Analyst
  • Edgewater Technical Associates
  • Ridge, TN FULL_TIME
  • Edgewater Technical Associates is seeking qualified candidates for a Cost Analyst opportunity in East TN to support a Small Modular Reactor (SMR) project. Position Title: Cost Analyst Qualifications: ...
  • 15 Days Ago

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Technical Support Analyst
  • Beacon Hill Staffing Group, LLC
  • Tempe, AZ
  • Are you a technical support specialist, seeking an enterprise, technology driven employer, to where you can have the opp...
  • 3/28/2024 12:00:00 AM

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Technical Support Analyst
  • HCSS Employer, Inc.
  • Sugar Land, TX
  • Were HCSS. Were a software company based in Sugar Land, TX and we provide innovative solutions for the construction indu...
  • 3/28/2024 12:00:00 AM

C
Technical Support Analyst
  • CYNET SYSTEMS
  • Richmond, VA
  • Job Description: Pay Range $30hr - $35hr Responsibilities: Technical Support on the Help Desk which will involve: Softwa...
  • 3/28/2024 12:00:00 AM

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Technical Support Analyst
  • Bon Appetit Danish, Inc.
  • Vernon, CA
  • Job Description Job Description Overview: · Under close supervision of the IT Manager, using established procedures, pro...
  • 3/27/2024 12:00:00 AM

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Technical Support Analyst
  • Veracity Engineering, LLC
  • Washington, DC
  • Job Description Job Description Position Overview: Veracity Engineering has an exciting opportunity for a Tech Support A...
  • 3/26/2024 12:00:00 AM

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Technical Support Analyst
  • Visionaire Partners
  • Albuquerque, NM
  • Technical Support Analyst This is an exciting opportunity for a sharp Tier I Technical Support Analyst / Help Desk Analy...
  • 3/25/2024 12:00:00 AM

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Technical Support Analyst
  • Visionaire Partners
  • Albuquerque, NM
  • Job Description Job Description Technical Support Analyst This is an exciting opportunity for a sharp Tier I Technical S...
  • 3/25/2024 12:00:00 AM

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Defense Technical Support Analyst
  • Leidos
  • Peachtree Corners, GA
  • Description Looking for an opportunity to make an impact? Unleash your potential at Leidos, we deliver innovative soluti...
  • 3/8/2024 12:00:00 AM

Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; Arkansas and Missouri on the Mississippi River to the west. Tennessee is tied with Missouri as the state bordering the most other states. The state is trisected by the Tennessee River. The highest point in the state is Clingmans Dome at 6,643 feet (2,025 m). Clingmans Dome, which lies on Tennessee's eastern border, is the highest point on the Appalachian Trail, and is the third highest peak in the United States east of the Mississippi River. The ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$33,050 to $42,054

Technical Support Analyst
Act as the first point of contact for all technical support issues for the entire Gersh user community for all hardware and software applications.
March 22, 2023
Technical Support Analyst in Rome, NY
Enter, monitor, and update support desk tickets in the Tracking System trouble ticket system to track progress and resolution of customer issues.
February 09, 2023
Technical Support Analyst in Riverview, FL
Solve issues independently by using past experience as well as various methods of online research and reading of manuals.
March 07, 2023