Technical Support Analyst jobs in Valdosta, GA

Requisition No: 827741

Agency: Department of Transportation

Working Title: ENTERPRISE TECHNICAL ANALYST - 55010196

Pay Plan: Career Service

Position Number: 55010196

Salary: $68,434.94 - $79,840.76

Posting Closing Date: 04/26/2024

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STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

973 / Application Services

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON: Chelsea York

CONTACT PHONE NUMBER: (850) 410-5577

CONTACT EMAIL ADDRESS: Chelsea.York@dot.state.fl.us

ANTICIPATED BI-WEEKLY HIRING SALARY: $2,924.57

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SPECIAL REQUIREMENTS: You may be required to provide your Social Security Number to conduct required verifications. Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.
In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.

POSITION DESCRIPTION: Provide enterprise technical analysis to support enterprise architecture goals through collaboration with management, developers, and architects to define and document a reliable, scalable, and secure infrastructure environment. Translate architectural strategies and long-term targets into patterns, timelines, presentation materials, training resources, etc. to support an ordered evolution. Provide highly technical logical and code-based solutions for design and development strategies.

Prepare specifications in order to communicate process, application, and testing requirements.

Test innovative solutions and provide analysis of their costs and benefits, if incorporated with existing development standards. Create and maintain documentation of the Department's application environment, in accordance with the Department’s Project Delivery Methodology (PDM) and other Department policies, procedures, and standards.

Responsible to conduct assessments of and update existing standards related to the development of infrastructure environments and architecture. Participate in the development and review of the Office of Information Technology (OIT) policies, procedures, and standards. Assign, conduct, and manage reviews of project deliverables to ensure compliance with Department technical standards.

KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of both waterfall and agile development methodologies. Skilled in the use of multiple development technologies including Microsoft .NET (C#), ASP.NET/MVC, WCF/WebAPI, SQL Server, PowerBI, WebFOCUS, JavaScript frameworks (Angular, Durandal, Knockout, and others), REST, XML, JSON, HTML, Python, and CSS. Skill with Microsoft SQL and other Relational Database Management Systems (RDBMS) including Oracle Knowledge of the principles, practices, and techniques of business and systems analysis, system development and maintenance life cycles. Skill in using development tools, understanding and following system architecture models, including cloudbased components and sub-components. Ability to facilitate groups of stakeholders to develop business and systems requirements and other analysis deliverables related to the maintenance or development of computer systems. Ability to prepare and execute test plans, test cases, and test scripts. Ability to relate to customers’ needs and perform duties in a service-oriented manner. Ability to interpret and communicate technical information both verbally and in writing. Ability to plan, organize, coordinate and prioritize work assignments. Ability to develop and manage information systems documentation in accordance with the department’s standards. Ability to analyze processes and workflows to design efficient information solutions. Ability to use highly technical workflow diagramming software tools and techniques.

MINIMUM QUALIFICATIONS: Six years of experience in computer systems analysis, computer programming or in planning or designing distributed computer systems. Post-secondary education may substitute on a year-for-year basis.”

As a CANDIDATE, you may be required to provide documentation (i.e. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, college transcripts, ETC.) to verify meeting these Minimum Qualifications.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible candidate who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.