Technical Support Manager jobs in Alexandria, LA
Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Technical Support Manager jobs
Deskside Support Analyst
- Cleco Support Group LLC
-
Lena, LA
FULL_TIME
- We’re committed to being the clean energy leader in Louisiana. By investing in renewables like solar and utilizing carbon capture and sequestration technology to make our air cleaner, we’re in this for the long haul, because our state and future generations depend on it. Come be a part of our journey at Cleco where we're Energizing Your Tomorrow. The Deskside Support Analyst II is responsible for the configuration, maintenance, upgrading, and deployment of Cleco’s enterprise computing devices and end user software. This will include the day to day maintenance required as well as responsibility for troubleshooting issues related to Cleco’s computing resources. Collaborate with all Business Units within Cleco to fulfill business computing requirements as well as maintain our network’s Integrity and Security. Monitor and Research Cleco’s environment for possible performance improvements and areas of concern and collaborate with the team to have these issues addressed. Assists in the development and onboarding of entry-level employees through coaching, mentoring and knowledge sharing. Key Responsibilities Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence. Assists with ensuring current systems never reach obsolescence through continuous review, planning, and budgeting. Supports agile projects through application of defined approaches. Utilizes standards, procedures, and processes, providing recommendations for process improvements, as necessary. Maintain current computing device configurations and plan upgrades for these devices. Using computing management platforms analyze possible issues and configuration recommendations based on industry standards and best practices. Responsible for deployment of new infrastructure, computing devices, and client software under normal maintenance and refresh operations as well as large scale projects. This to include possible onsite troubleshooting with colleagues and other 3rd party specialists to deploy and maintain computing devices. Provide and analyze reports related to the compliance and standardization of computing deployments and equipment. These should include OS and software updates and system compliance on secure connections and access port security. Troubleshooting computing and software issues related to end users including, but not limited to OS, application, and hardware issues. Submit change requests and documentation for pre and post configuration changes. This is to include collaborating with appropriate teams and notifications sent to all affected parties prior to work. Provides and assists other team members with operations, support and troubleshooting of Enterprise computer systems, directory services, and virtual environments. Provide communication to their manager to provide status updates on project activities and identify risks in delivery or resourcing needs. Support senior project staff to provide their manager with technical project updates to Director level management on a regular basis to proactively support business objectives. Work on Cleco projects and initiatives with little oversight, including acting as the technical resource for the defined computing needs. Maintain communication an update status of work to supervisors and managers as well as the stakeholder. Qualifications Required Education, Skills & Experience Bachelor’s degree preferred 3 years of related experience Strong knowledge of industry and technology trends in support of the company’s end user environment Strong planning and project management skills Ability to multitask and manage multiple priorities Willingness and ability to research and dig deeper to learn new technologies on the job Proficient at functioning effectively within a team environment, present ideas and opinions in a respective and collegial manner Knowledge of current Windows operating systems Knowledge of IP networking and other network principles Basic hardware troubleshooting skills Preferred: Hardware diagnosis and troubleshooting experience Key Competencies BEHAVIORAL Balances stakeholders Builds effective teams Business insight Communicates effectively Courage Demonstrates self-awareness Drives Results Drives vision and purpose Ensures Accountability Instills trust Nimble learning Plans and Aligns Safety Strategic mindset TECHNICAL Analytical Compliance Architecture Business Requirements Hardware Management IT Implementation and integration IT Support Network/IT Security May perform other duties as assigned. Salary dependent on experience, skills, education, and training. Cleco Corporate Holdings LLC is a regional energy holding company that conducts its business operations through two subsidiaries, Cleco Power and Cleco Cajun. Headquartered in Pineville, Louisiana, and in business since 1935, the company has almost 1,500 employees. Cleco Power Cleco Power is a regulated electric public utility that owns 10 generating units with a rated capacity of 3,360 megawatts, 1,335 miles of transmission lines and 12,152 miles of distribution lines. Cleco Power uses multiple generating sources and multiple fuels to serve approximately 290,000 customers in 24 of Louisiana's parishes through its retail business and supplies wholesale power in Louisiana and Mississippi. Parishes served include Acadia, Allen, Avoyelles, Beauregard, Calcasieu, Catahoula, DeSoto, Evangeline, Grant, Iberia, Jefferson Davis, LaSalle, Natchitoches, Rapides, Red River, Sabine, St. Landry, St. Martin, St. Mary, St. Tammany, Tangipahoa, Vermilion, Vernon and Washington. Cleco Cajun Cleco Cajun is an unregulated utility company that owns 14 generating units with a rated capacity of 3,379 MWs and wholesale contracts serving nine Louisiana cooperatives, three wholesale municipal customers and one electric utility.
- 8 Days Ago
Registered Respiratory Therapist
- HealthCare Support
-
Alexandria, LA
CONTRACTOR
- Registered Respiratory TherapistHealthCare Support is actively seeking a Registered Respiratory Therapist for a 13-week contract located in ALEXANDRIA, Louisiana.Benefits of this Registered Respirator...
- 21 Days Ago
Travel Registered Respiratory Therapist - $1,967 per week
- Healthcare Support
-
Alexandria, LA
FULL_TIME
- Healthcare Support is seeking a travel Registered Respiratory Therapist for a travel job in Alexandria, Louisiana.Job Description & RequirementsSpecialty: Registered Respiratory TherapistDiscipline: A...
- 2 Months Ago
Adjunct RN Instructor - Alexandria, LA
- Fletcher Technical Community College
-
Alexandria, LA
FULL_TIME
- Job no: 494396 Work type: Faculty - Part Time Location: Alexandria, LA, Schriever, LA Categories: Allied Health, Academic Affairs, Nursing College: Fletcher Technical Community College Department: Aca...
- 28 Days Ago
Social Services Case Manager/Support Coordinator
- Medical Resources and Guidance
-
Alexandria, LA
FULL_TIME
- Support Coordinator / Case Manager About us Medical Resources and Guidance is a private company with five locations across the state of Louisiana. We provide support coordination for individuals recei...
- 4 Days Ago
RN - Hospital
- BEACON BEHAVIORAL SUPPORT SERVICES
-
Bunkie, LA
FULL_TIME
- REGISTERED NURSE (RN) needed for Bunkie Inpatient Hospital. We are offering up to a $10,000 sign on bonus. Beacon Behavioral Hospital, one of the largest and most established behavioral health program...
- 16 Days Ago
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0 Technical Support Manager jobs found in Alexandria, LA area
Armed Security Officer - ST Frances Cabrini Hospital
- Christus Health
-
Alexandria, LA
- Description Summary: Uniformed position at all times. Armed Security Officer’s duties include being a visible deterrent ...
- 4/18/2024 12:00:00 AM
Manager Pharmacy Services-Pharm General
- Christus Health
-
Alexandria, LA
- Description Summary: Under the supervision of the Director of Pharmacy, the Manager Pharmacy Service assists in leadersh...
- 4/18/2024 12:00:00 AM
Retail Key Holder Part-Time
- Office Depot
-
Alexandria, LA
- Job Description At Office Depot Inc., the Service Advisor - Key Carrier (KC) is a part-time role providing "total soluti...
- 4/18/2024 12:00:00 AM
Manager Clinical Pharmacy - Pharm General - Full Time
- Christus Health
-
Alexandria, LA
- Description Summary: Under the leadership of the Pharmacy Services Director, the Pharmacy Manager is responsible for coa...
- 4/18/2024 12:00:00 AM
Field Service Technician I - IM Regional Operations
- Christus Health
-
Alexandria, LA
- Description Summary: The Field Services Technician is responsible for the day-to-day operational support of the end user...
- 4/18/2024 12:00:00 AM
Care Manager Prn-Case Management-Prn
- Christus Health
-
Alexandria, LA
- Description Summary: The Care Manager (CM) PRN works in collaboration with the patient/family, physicians, and multidisc...
- 4/18/2024 12:00:00 AM
Travel Echo Technologist - $2,025 per week
- Hiring Now!
-
Alexandria, LA
- Focus Staff is seeking a travel Echo Technologist for a travel job in Alexandria, Louisiana. Job Description & Requireme...
- 4/15/2024 12:00:00 AM
Travel Echo Technologist - $2,186 per week
- Hiring Now!
-
Alexandria, LA
- Genie Healthcare is seeking a travel Echo Technologist for a travel job in Alexandria, Louisiana. Job Description & Requ...
- 4/15/2024 12:00:00 AM
About Alexandria, Louisiana
Alexandria is the ninth-largest city in the state of Louisiana and is the parish seat of Rapides Parish, Louisiana, United States. It lies on the south bank of the Red River in almost the exact geographic center of the state. It is the principal city of the Alexandria metropolitan area (population 153,922) which encompasses all of Rapides and Grant parishes. Its neighboring city is Pineville. In 2010, the population was 47,723, an increase of 3 percent from the 2000 census....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$111,688 to $148,835
Alexandria, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Technical Support Manager do?
Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019