Technical Support Manager jobs in Caldwell, ID

CMT Technical Services is a Utah based materials engineering company and is seeking a Project Manager to oversee and direct all phases of a testing and inspection project from preparing and managing cost, personnel, maintaining client relations, review of field and laboratory reports, resolving technical issues, and quality of service. Pursue future work through bidding and submittals of firm's qualifications.

Duties and Responsabilities

• Establish project budgets
• Prepare and submit estimates on new structural and civil projects
• Prepare annual budgets and forecasts based on current work load and backlog
• Allocate appropriate personnel and qualifications for each project
• Prepare scheduling forecasts for personnel on current work load and backlog
• Review of all test and laboratory
• Provide technical advice and training oversight for field technicians and special
• Conduct annual performance reviews with direct reports
• Conduct monthly safety meetings with field technicians and special inspectors
• Conduct safety and technical observations of field technicians and special inspectors
• Enforce Standard Operating Procedures
• Resolve technical and operational issues with Client
• Assist in the hiring and termination of field technicians and special inspectors
• Understanding of contractual arrangements
• Support Business Development efforts with all client events

Qualifications

Education: High School

Experience: 5 year experience as Project Manager and positions with a supervisory role

Certification: WAQTC certified in soils, concrete, asphalt, ICC certified in concrete and masonry

Qualifications

• # of bids prepared and won
• # of new client set ups
• Client satisfaction - # of complaints and concerns
• Quality of field technicians and special inspectors through performance evaluations
• Management of budgets - over and under, profit generated, change orders prepared
• Minimum 70% billable

Direct Reports

Field Technicians, Special Inspectors