Technical Support Manager jobs in Hilton Head Island, SC

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Technical Support Analyst
  • Congruex
  • Savannah, GA FULL_TIME
  • Job Profile

    Technical Support Analyst
    Savannah, GA
    Based on Experience
    Southeast Utilities of GA, a Congruex Company, is looking for a Technical Support Analyst to join our construction team.

    Who is Congruex

    Congruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the modern world to operate, from healthcare and energy to transportation and social interactions.
    We deliver turn-key network solutions under a single platform by aligning our engineering and in-market construction operating units. Our vision is to be the best end-to-end provider of network services in the U.S. and our core values of GRIT connect everything we do.
    We are building tomorrow, together. Will you join us?

    Your New Job

    Job Summary:
    Our operating unit provides construction services to telecommunications, and we are looking for a Technical Support Analyst to join our team. 
    We are looking for someone familiar with the cable TV / fiber optic construction process who works in the office, can read technical maps and call-in locating tickets.
    Job Responsibilities:
    • Assist Locators with the respective maps as needed
    • Updating Street sheet
    • Preparing Construction packages for subcontractors
    • Documenting and assisting with Damage Claims
    • Creating Labels, Printing Maps, Scanning Dailies, etc.
    • Assist / prepare packages and contracts for Large Project meetings
    • Creating Estimate maps for work expected to be completed.
    • Creating Final As-builts for the actual work performed
    • Verify all incoming Xnet Fiber and coax splicing dailies (or documenting design changes)
    • Review all “Business as Usual” dailies against P2 and design
    • P2 Chatter and task management with comcast
    • Maintain many Smart sheet and other online excel spreadsheets



    Required Skills & Qualifications:
    • A positive can-do attitude and openness to trying things new ways
    • GRIT values – Guts, Reliability, Innovation, and Teamwork
    • Proficiency in MS Office (MS Excel and MS Outlook, in particular)
    Desired Skills & Qualifications:
    • Previous experience in the telecom, utility, construction, and/or engineering industry
    • Valid state-issued driver’s license and/or dependable transportation to and from work (required)
    • Excellent time management skills and the ability to prioritize work
    • Attention to detail and problem-solving skills
    • Excellent written and verbal communication skills
    • Strong organizational skills with the ability to multi-task

    Why Work At Congruex

    No matter what role you play, you are an important part of the One Congruex Family. We offer:
    • Medical, Dental & Vision Benefits
    • 401(k) Program with a Company Match
    • Free Wellness Resources & Marketplace Discounts
    • Paid Maternity & Parental Leave
    • Paid Basic Life Insurance & Voluntary Options
    • The pillars of Congruex culture are GRIT, safety, inclusion, and family.
    The Fine Print:
    We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

    This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

  • 3 Days Ago

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Technical Support Representative
  • MCI Jobs
  • Savannah, GA FULL_TIME
  • POSITION OVERVIEW... SALARY$11.10 - $16.10 / hour --------------... POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, an...
  • 10 Days Ago

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Technical Support Representative
  • MCI Careers
  • Savannah, GA FULL_TIME
  • LOCATIONSavannah, GA JOB TYPEFull-Time & Part-Time PAY TYPESHourly Bonus SALARY$11.10 - $16.10 / hour BENEFITS & PERKSLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life ...
  • 11 Days Ago

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Technical Support Representative
  • MCI Military Recruitment
  • Savannah, GA FULL_TIME
  • POSITION OVERVIEW... --------------... POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions...
  • 11 Days Ago

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Account Manager
  • Dental Claim Support
  • Savannah, GA FULL_TIME
  • Account Manager Reports to: Business Unit Manager Headquarters: Savannah, GA Job Location: Remote What we do at Dental Claim Support: DCS is a dental revenue cycle management company that works with d...
  • Just Posted

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Cleaner
  • Aware Manager
  • Savannah, GA FULL_TIME,PART_TIME
  • CleanerWe are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition.ResponsibilitiesClea...
  • 1 Month Ago

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0 Technical Support Manager jobs found in Hilton Head Island, SC area

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IT Field Technician
  • Complete Network
  • Bluffton, SC
  • Job Description Job Description Complete Network is looking for an IT Field Technician with an Associates or Bachelors d...
  • 4/25/2024 12:00:00 AM

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Administrative Assistant
  • CS INSTRUMENTS USA Inc.
  • Bluffton, SC
  • Company Description CS INSTRUMENTS is a global leader in measurement technology for compressed air and gases, with subsi...
  • 4/24/2024 12:00:00 AM

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Aviation Publications Analyst
  • CAMP Systems International, Inc.
  • Savannah, GA
  • Overview CAMP Systems is the leading provider of aircraft compliance and health management services to the global busine...
  • 4/23/2024 12:00:00 AM

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Systems Administrator IT
  • Carolina IT LLC
  • Hilton Head Island, SC
  • Job Description Job Description Ability to maintain, upgrade and manage many of our client’s software, hardware and netw...
  • 4/23/2024 12:00:00 AM

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Sales Associate - Chico's
  • Chico's FAS, Inc.
  • Hilton Head Island, SC
  • Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POS...
  • 4/22/2024 12:00:00 AM

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WordPress Specialist - cPanel/WHM
  • Glowfrog Hosting, LLC
  • Hilton Head, SC
  • Job Description Job Description About Us Highly Talented and Motivated WordPress Guru needed! NO FREELANCERS - This is a...
  • 4/21/2024 12:00:00 AM

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Aviation Publications Analyst
  • Camp Systems International Inc.
  • Savannah, GA
  • Overview CAMP Systems is the leading provider of aircraft compliance and health management services to the global busine...
  • 4/21/2024 12:00:00 AM

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OFFICE AUTOMATION CLERK NF2*
  • U.S. Marine Corps
  • Beaufort, SC
  • Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team!MCCS is a comprehe...
  • 4/21/2024 12:00:00 AM

Hilton Head Island, sometimes referred to as simply Hilton Head, is a Lowcountry resort town and barrier island in Beaufort County, South Carolina, United States. It is 20 miles (32 km) northeast of Savannah, Georgia, and 95 miles (153 km) southwest of Charleston. The island is named after Captain William Hilton, who in 1663 identified a headland near the entrance to Port Royal Sound, which mapmakers named "Hilton's Headland." The island features 12 miles (19 km) of beachfront on the Atlantic Ocean and is a popular vacation destination. In 2004, an estimated 2.25 million visitors pumped more t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$118,445 to $157,840
Hilton Head Island, South Carolina area prices
were up 1.5% from a year ago

Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019