Technical Support Manager jobs in North Dakota
Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Technical Support Manager jobs
(504) Computer Support Associate (C)
- Staff Finders Technical of Oregon
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Fargo, ND
CONTRACTOR
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1st shift Monday-Friday 8-5 are typical hours. Could start earlier
Onsite at Fargo Main Plant
Metatarsal boots required on first day start.
Job Description:- Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
- Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
- Responsible for effective e-mail communications and ability to create and maintain basic documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates – exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests.
- Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
- Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
- Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Job Requirements:- Knowledge of computing and networking concepts and fundamentals.
- Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
- Knowledge of computer security policies and a general overall knowledge of computer security concepts.
- 1 year or more IT experience preferred, but recent college graduates will be considered.
Education Requirements:- Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent.
- 22 Days Ago
IT Manager [BHJOB13022_12683]
- Ignite Technical Resources.
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Surrey, ND
FULL_TIME
- On behalf of our client here in Vancouver, Ignite Technical Resources is looking for a IT Manager for a full-time opportunity. Role: The IT Manager is responsible for leading the IT function at Radius...
- 6 Days Ago
IT Technical Support Analyst
- Trail King
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Fargo, ND
FULL_TIME
- Please apply through the Trail King Website: www.trailking.com/careersThe Technical Support Analyst I will support Trail King user facing software and hardware as part of a helpdesk role and helps man...
- 10 Days Ago
Technical Support Specialist
- Razor
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Fargo, ND
FULL_TIME
- At Razor Tracking, we feel it’s important to work where your value is appreciated, your talent is utilized, and where you love to go every day. We are a fast-growing, fun organization with competitive...
- 13 Days Ago
Technical Support Analyst
- West River Telecommunications Cooperative
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Hazen, ND
FULL_TIME
- Technical Support Analyst Department: Network Reports To: Network Manager FLSA Status: Non-exempt General Summary Perform technical support functions in an efficient and proficient manner to effective...
- 16 Days Ago
Field Technical Support
- BCforward
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Fargo, ND
FULL_TIME
- Job DetailsBCforward is currently seeking a highly motivated Field Technical Support/ Printer Technician/ Break-Fix Technician at Fargo, ND.Position Title: Field Technical Support/ Printer Technician/...
- 8 Days Ago
Technical Support Manager jobs at Popular Companies
Technical Support Manager
- Visionaire Partners
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Birmingham, AL
- Technical Support Manager This is an exciting opportunity to join a top-notch company in this newly created position due...
- 4/20/2024 12:00:00 AM
Technical Support Manager
- General Dynamics Information Technology
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Oklahoma City, OK
- Seize your opportunity to make a personal impact as a Technical Support Manager supporting the United States Postal Serv...
- 4/20/2024 12:00:00 AM
Technical Support Manager
- Kelly
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Shelbyville, KY
- Kelly has a direct hire Technical Support Manager in Shelbyville KY. This position is responsible for overseeing the Tec...
- 4/20/2024 12:00:00 AM
Technical Support Manager
- ConsultNet
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American Fork, UT
- Technical Support Manager Contract to Hire Provo, Utah Metro area Target Pay $80,000+ / year base salary Job Summary: Th...
- 4/20/2024 12:00:00 AM
Customer Technical Support Manager
- Centerbase
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Dallas, TX
- About Centerbase At Centerbase, you’ll get the best of both worlds: the fast-paced dynamo of startup-esque growth with t...
- 4/20/2024 12:00:00 AM
Technical Support Manager
- Dahua Technology USA
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Irvine, CA
- Who we are: Dahua Technology USA Inc. is a subsidiary of Dahua Technology, a global leader of video security equipment m...
- 4/19/2024 12:00:00 AM
Technical Support Manager
- Spectrum Staffing Services/HRStaffers Inc.
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- SUMMARY The Technical Support Manager is responsible for the hiring, development and retention of the Technical Support ...
- 4/18/2024 12:00:00 AM
Technical Support Manager
- Dahua Technology Usa
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Irvine, CA
- Who we are: Dahua Technology USA Inc. is a subsidiary of Dahua Technology, a global leader of video security equipment m...
- 4/17/2024 12:00:00 AM
About North Dakota
North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city.
Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$126,223 to $168,204
Most Popular Cities in North Dakota for Technical Support Manager Jobs
What does a Technical Support Manager do?
Technical Support Manager in Anaheim, CA
The Technical Support Manager will provide leadership and management of the Technical Division which is responsible for the full life cycle of all technology products and services.
January 07, 2020
Technical Support Manager in Melbourne, FL
The job of a manufacturing technical support manager is to plan and supervisor all technical repair, maintenance, upgrade and installation works of technical aspects such as machinery, spare parts and electrical fittings.
February 08, 2020
Technical Support Manager in Fort Smith, AR
Serve as the top-line escalation point for high-priority support cases including overall triage and management.
December 29, 2019