Technical Support Manager jobs in New Bedford, MA

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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TECHNICAL SUPPORT SPECIALIST
  • Town of Dennis
  • Dennis, MA FULL_TIME
  • TECHNICAL SUPPORT SPECIALIST



    The Town of Dennis, MA seeks dynamic individual for the full-time (40 hrs./wk.) position of MIS Technical Support Specialist.

    The Technical Support Specialist is responsible for providing end user support with problems relating to hardware, phone systems, software, vendor, Public Access TV Station 8, and computer network issues. Employee is required to perform all similar or related duties. The MIS Technical Support Specialist works under the general direction of the MIS Director.

    Duties include, but not limited to:

    1. Responsible for providing support to end users for computer-related issues including hardware, software, network, and vendor issues. Occasionally the position will require communication with vendors to troubleshoot or perform updates. This position will be responsible for inventory of all IT Department assets

    2. Employee performs network monitoring and troubleshooting in order to maintain network security from computer viruses as well as unauthorized users.

    3. May also assist in managing in-studio and remote field cable productions, special projects, and government channel outreach activities.

    4. Researches and resolves computer or network related problems; provides on-the-job training support for Town employees on the effective application of software and hardware.

    5. Provides maintenance and performs routine repairs to computers, printers, and video equipment as needed. This includes OS updates and patching of all town workstations to ensure smooth operation and security patches are applied.

    6. Assists the MIS Director in designing and updating short and long-range technology plans as well as server maintenance, upgrades and operation. Performing similar or related work as required as the situation dictates.

    7. Position may require occasionally working outside normal business hours at the direction of the MIS Director.

    Associate’s degree preferably in computer science or a comparable field with three to five (3-5) years related work experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.

    Starting Annual Salary: $71,135 plus full benefit package.

    This position will remain open until interviews begin.

    To apply for this position, complete on-line application and attach cover letter and resume.

    The Town of Dennis seeks a workforce that reflects the diversity of its community. AA/EEO

    Type : INTERNAL & EXTERNAL

    Location : DATA PROCESSING

    MINIMUM SALARY: $71,135.00

  • 20 Days Ago

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Temporary Administrative Support
  • Greater New Bedford Regional Vocational Technical High School
  • New Bedford, MA TEMPORARY
  • Administrative Assistant for the Principal Monday through Friday 7:30-3:00. Temporary position to provide clerical support to the principal. Basic clerical skills, knowledge of Excel, Word, and Google...
  • 21 Days Ago

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FT Technical Support Coordinator - 974
  • Stop and Shop
  • Assonet, MA FULL_TIME
  • Address: USA-MA-Assonet-136 South Main Street Store Code: SS - Direct Labor (2000601) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experienc...
  • 3 Days Ago

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Senior Technical Account Manager
  • Red Hat Software
  • Hyannis, MA OTHER
  • About the job The Red Hat Services team is seeking an experienced and highly skilled Senior Technical Account Manager (TAM) in Canberra, Australia. In this role, you'll work with a small set of key cu...
  • 12 Days Ago

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Technical Account Manager
  • Red Hat Software
  • Hyannis, MA OTHER
  • About the job The Red Hat Services team is seeking an experienced and highly skilled Technical Account Manager (TAM) in Canberra, Australia. In this role, you'll work with a small set of key customers...
  • 18 Days Ago

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Technical Product Manager - Battery Storage
  • Savant
  • Barnstable, MA FULL_TIME
  • Company DescriptionSavant Systems, Inc. is a global leader in smart home and energy, and traditional lighting solutions, for consumers, businesses, utility companies and more. As the parent of GE Ligh...
  • 13 Days Ago

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0 Technical Support Manager jobs found in New Bedford, MA area

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • New Bedford, MA
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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FSQ System Manager and SQF Practitioner
  • The Judge Group
  • Fall River, MA
  • Description Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated...
  • 3/28/2024 12:00:00 AM

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Corporate Controls and Automation Manager
  • The Judge Group
  • Fall River, MA
  • Description Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated...
  • 3/28/2024 12:00:00 AM

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FSQ Systems Manager & Practitioner
  • Blount Fine Foods
  • Fall River, MA
  • Job Description Job Description Summary The Food Safety Systems Manager/SQF Practitioner is responsible for the maintena...
  • 3/28/2024 12:00:00 AM

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Instructional Technologist
  • UMass Dartmouth
  • North Dartmouth, MA
  • OFFICIAL JOB TITLE: Instructional Technologist DIVISION: Administration & Facilities BARGANINING UNIT STATUS: ESU, Cat. ...
  • 3/27/2024 12:00:00 AM

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Retail Support Specialist
  • Bar Harbor Bank & Trust
  • Newport, RI
  • ** Retail Support Specialist** **Job Category****:** Operations Line Mgr/Individual Contributor **Requisition Number****...
  • 3/27/2024 12:00:00 AM

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Cyber Security Specialist
  • MIKEL
  • Middletown, RI
  • MIKEL invests in people and technology – empowering the creative process, building responsive relationships, and propell...
  • 3/27/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • North Attleboro, MA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/25/2024 12:00:00 AM

New Bedford is a city in Bristol County, Massachusetts, United States. As of the 2010 census, the city had a total population of 95,072, making it the sixth-largest city in Massachusetts. New Bedford is nicknamed "The Whaling City" because during the 19th century, the city was one of the most important whaling ports in the world, along with Nantucket, Massachusetts and New London, Connecticut. The city, along with Fall River and Taunton, make up the three largest cities in the South Coast region of Massachusetts and is known for its fishing fleet and accompanying seafood producing industries ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$135,346 to $180,358
New Bedford, Massachusetts area prices
were up 1.6% from a year ago

Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019