Technical Support Manager jobs in Raleigh, NC

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager, QC Technical Support
  • Novartis
  • Durham, NC FULL_TIME
  • .
    Ability to think critically and demonstrate troubleshooting and problem-solving skills.

    The pay range for this position at commencement of employment is expected to be between $112,800 and $169,200 annual; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

    Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

    Accessibility and Reasonable Accommodations:
    The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com call 1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

    Division

    Operations

    Business Unit

    QUALITY

    Work Location

    Durham, NC

    Company/Legal Entity

    Novartis Gene Therapies

    Functional Area

    Quality

    Job Type

    Full Time

    Employment Type

    Regular

    Shift Work

    No

    Early Talent

    No
  • 14 Days Ago

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Training and Technical Manager
  • Technical Safety Services
  • Morrisville, NC FULL_TIME
  • Who are we? Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and r...
  • 21 Days Ago

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Manager Technical Support (Early Career Talent Development)
  • SAS
  • Cary, NC FULL_TIME
  • Job Description Manager, Technical Support (Early Career) - Remote or Hybrid At SAS, where you start doesn’t have to be where you end; and there is ample opportunity for internal career mobility. Whet...
  • 12 Days Ago

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Preconstruction Manager
  • Synerfac Technical Staffing
  • Raleigh, NC FULL_TIME
  • Summary We are seeking a skilled and experienced Preconstruction Manager. The Preconstruction Manager will play a vital role in the early stages of our projects, working closely with clients, architec...
  • 17 Days Ago

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Project Manager
  • Mentor Technical Group
  • Raleigh, NC FULL_TIME
  • Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions...
  • 1 Month Ago

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Technical Support Specialist (Onsite)
  • Excelraise, LLC
  • Raleigh, NC FULL_TIME
  • Job Detail Job Code 732365 Tax Term W2 Hourly1099 Career Level Executive Experience 8 Years US Work Status US Citizen Job Duration 12 Months Qualifications Bachelor's Degree Job Description Excelraise...
  • 15 Days Ago

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0 Technical Support Manager jobs found in Raleigh, NC area

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Windows System Administrator
  • Bayforce
  • Raleigh, NC
  • A client in the manufacturing industry is looking for a strong Windows Administrator to be responsible for assessing the...
  • 4/25/2024 12:00:00 AM

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Remote Manual Quality Assurance Engineer
  • Insight Global
  • Raleigh, NC
  • Position: Remote Manual QA Engineer Location: Broomfield, CO Duration: 6 Month Contract (Perm possible) Salary range: $9...
  • 4/25/2024 12:00:00 AM

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Social Support Manager
  • NPower
  • Raleigh, NC
  • The Social Support Manager will assess for psychosocial barriers to career development and provide tailored support to o...
  • 4/24/2024 12:00:00 AM

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Instruction Support Manager - REMOTE
  • MasteryPrep
  • Raleigh, NC
  • Ignite student success with unrivaled operational brilliance Organization meets opportunity in the role of Instructional...
  • 4/23/2024 12:00:00 AM

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IT Services Analyst II
  • Southern Company
  • Durham, NC
  • DescriptionThe Support Services Analyst provides tier 2 technical support to end users and tier 1 on various issues and ...
  • 4/23/2024 12:00:00 AM

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Healthcare Policy /Advocacy Coordinator (Cardiovascular) - Remote (NC/DC or neighboring states)
  • Frankel Staffing Partners
  • Raleigh, NC
  • Our client, a highly-regarded national medical association based in the Research Triangle Park, NC area, is actively rec...
  • 4/23/2024 12:00:00 AM

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Remote Manual Quality Assurance Engineer
  • Insight Global
  • Raleigh, NC
  • Position: Remote Manual QA Engineer Location: Broomfield, CO Duration: 6 Month Contract (Perm possible) Salary range: $9...
  • 4/23/2024 12:00:00 AM

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Windows System Administrator
  • Bayforce
  • Raleigh, NC
  • A client in the manufacturing industry is looking for a strong Windows Administrator to be responsible for assessing the...
  • 4/22/2024 12:00:00 AM

According to the United States Census Bureau, Raleigh occupies a total area of 144.0 square miles (373.0 km2), of which 142 square miles (369 km2) is land and 0.97 square miles (2.5 km2), or 0.76%, is covered by water. The Neuse River flows through the northeast end of the city. Raleigh is located in the northeast central region of North Carolina, where the Piedmont and Atlantic Coastal Plain regions meet. This area is known as the "fall line" because it marks the elevation inland at which waterfalls begin to appear in creeks and rivers. As a result, most of Raleigh features gently rolling hil...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$124,310 to $165,655
Raleigh, North Carolina area prices
were up 1.5% from a year ago

Technical Support Manager in Muskegon, MI
ADBA members can rest assured that they have access to the latest technical information, interpretation of regulations and personal advice from our expert team.
December 19, 2019
Technical Support Manager in Spartanburg, SC
Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
December 12, 2019
Technical Support Manager in Erie, PA
Some, called computer network support specialists, support information technology (IT) employees within their organization.
December 08, 2019