Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
As a Technical Support Specialist within our data center, you will be responsible for delivering exceptional customer service while ensuring the smooth operation of our infrastructure. You will play a pivotal role in troubleshooting technical issues, addressing customer inquiries, and maintaining a high level of satisfaction among our clients.
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How to Apply: If you are passionate about providing exceptional customer service and thrive in a dynamic technical environment, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and qualifications to .
Join our team and help us deliver unparalleled customer service and technical excellence to our customers!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
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Work Location: In person
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0 Technical Support Manager jobs found in Ventura, CA area