Technical Support Representative jobs in Columbia, SC
Recently Added Technical Support Representative jobs
Technical Support Specialist
- Palmetto State Armory L
-
Columbia, SC
FULL_TIME
-
JOB PURPOSE
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to calls, emails, and monitors the Service Desk. Runs diagnostic programs, isolates problem(s), determines, and implements solution.
DUTIES AND RESPONSIBILITIES
- Installs, configures, tests, maintains, monitors, and troubleshoots end-user workstation hardware, software, networked peripheral devices, and cabling.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Network as needed.
- Install, modify, and repair computer hardware and software.
- Respond to queries either in person, over the phone or via email.
- Train computer end users.
- Respond to incidents from the Service Desk and email messages for end users seeking help.
- Walk end user through problem-solving process.
- Follow up with customers to ensure issue has been resolved.
- Gain feedback from customers about computer usage.
QUALIFICATIONS
Qualifications include:- A demonstrated knowledge of PC and MAC OS
- Hands-on hardware troubleshooting experience
- Excellent communication, interpersonal, and customer service skills are required.
- Able to communicate effectively with people at all levels.
- Conduct research into issues and products as required.
- Effectively prioritize and execute tasks in a fast-growing environment.
- Able to present ideas in a user-friendly language in a team-oriented, collaborative environment.
- High school diploma required. Professional Certifications (Comptia/Microsoft) preferable but not required. A combination of experience, certifications, and education will be considered.
WORKING CONDITIONS
Work is performed in an operational office environment to include on-call.
PHYSICAL REQUIREMENTS
Employee may experience the following physical demands for extended periods of time: Sitting for extended periods of time; use of hands and fingers to operate a computer keyboard, mouse, sorter, power tools, and to handle other computer components; occasional climbing or bending to inspect cables in floors and ceilings; lifting and transporting of moderately heavy objects, such as computers and peripherals.
DIRECT REPORTS
Not Applicable.
Must be at least 18 years old. - Just Posted
Technical Support Assistant Manager
- Diesel Laptops Llc
-
Irmo, SC
FULL_TIME
- We are seeking a dedicated and experienced individual to join our team as a Tech Support Assistant Manager. The ideal candidate will possess strong leadership skills, excellent communication abilities...
- Just Posted
PeopleSoft Technical Support Engineer
- Cynet Systems
-
Columbia, SC
FULL_TIME
- Job DetailsWe are looking for PeopleSoft Technical Support Engineer for our client in Columbia, SC Job Title: PeopleSoft Technical Support Engineer Job Location: Columbia, SC Job Type: Contract Job De...
- 3 Days Ago
Technical Support Specialist I
- Diesel Laptops Llc
-
Irmo, SC
FULL_TIME
- Job Summary: The IT Tech Support Level 1 Technician is responsible for working with customers effecting quick and permanent solutions when issues or requests are reported by the end user. The ideal ca...
- 8 Days Ago
SAP Technical Support Engineer
- Raag Solutions
-
Columbia, SC
FULL_TIME
- ROLE: Working under the direction of the South Carolina Enterprise Information System (SCEIS) Human Capital Management Lead. The candidate will provide functional/technical services related to the des...
- 10 Days Ago
SAP Senior Technical Support Engineer
- Raag Solutions
-
Columbia, SC
FULL_TIME
- REQUIRED SKILLS • 7 YEARS SAP ARCHIVE SOLUTION ARCHITECTING EXPERIENCE • 7 YEARS’ EXPERIENCE WITH SAP INFORMATION LIFECYCLE MANAGEMENT (ILM) AND DATA RETENTION • 7 YEARS OF PRACTICAL SAP ARCHIVE IMPLE...
- 1 Day Ago
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0 Technical Support Representative jobs found in Columbia, SC area
Technical Support Specialist
- Kaseya
-
Columbia, SC
- ABOUT KASEYA: Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed...
- 4/24/2024 12:00:00 AM
Technical Support Specialist
- TEK Connexion
-
Hopkins, SC
- PC Support Technicians ONSITE Only M-F 8am-4:30pm can be a little flexible Hopkins SC Selling Points: 12 months to start...
- 4/23/2024 12:00:00 AM
Technical Support Specialist
- TEK Connexion
-
Hopkins, SC
- PC Support Technicians ONSITE Only M-F 8am-4:30pm can be a little flexible Hopkins SC Selling Points: 12 months to start...
- 4/23/2024 12:00:00 AM
Robotic Process Automation Consultant
- SPECTRAFORCE
-
Cayce, SC
- Job Title: RPA Automation Administrator Location: Hybrid in Cayce, SC Duration: 12 Months Must Have: Manage the end-to-e...
- 4/23/2024 12:00:00 AM
LU -Helpdesk Analyst
- FOCUSED HR SOLUTIONS LLC
-
Columbia, SC
- This job is 100% on-site in Columbia, SC Our direct client has an opening for a Helpdesk Analyst rec 10944-1 This positi...
- 4/23/2024 12:00:00 AM
IT Operations Technician, Network Support
- CHS Inc.
-
Columbia, SC
- CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that prov...
- 4/23/2024 12:00:00 AM
Robotic Process Automation Consultant
- Spectraforce
-
Cayce, SC
- Job Title: RPA Automation Administrator Location: Hybrid in Cayce, SC Duration: 12 Months Must Have: Manage the end-to-e...
- 4/22/2024 12:00:00 AM
Technical Support Specialist
- Tek Connexion
-
Hopkins, SC
- PC Support Technicians ONSITE Only M-F 8am-4:30pm can be a little flexible Hopkins SC Selling Points: 12 months to start...
- 4/21/2024 12:00:00 AM
About Columbia, South Carolina
One of Columbia's more prominent geographical features is its fall line, the boundary between the upland Piedmont region and the Atlantic Coastal Plain, across which rivers drop as falls or rapids. Columbia grew up at the fall line of the Congaree River, which is formed by the convergence of the Broad River and the Saluda River. The Congaree was the farthest inland point of river navigation. The energy of falling water also powered Columbia's early mills. The city has capitalized on this location which includes three rivers by christening itself "The Columbia Riverbanks Region". Columbia is lo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$40,034 to $51,447
Columbia, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Technical Support Representative do?
Technical Support Representative in Austin, TX
Communicate with end user at their level of expertise to solve problems via face to face interaction, telephone, remote pc applications and/or e-mail.
January 13, 2023
Technical Support Representative in Chatsworth, CA
Check data accuracy in orders and invoices.
April 27, 2023
Technical Support Representative in Columbia, SC
Monitor and report on activities and provide relevant management information on any outstanding issues.
December 08, 2022
Document all issues and resolutions, as well as stay in constant communication with clients regarding the progress of their case.
April 03, 2023