Country Supplier is the home of two familiar brands: CAL Ranch Stores in Idaho, Utah, Nevada and Arizona, and Coastal Farm and Ranch in Washington and Oregon. Operating 55 stores combined, Country Supplier offers retail agriculture, sporting goods, and more to our communities, driven by a mission statement that includes the directive to provide legendary customer service to their customers. The outlook is positive, and there is a vision of consistent growth over the next five years.
Expanding on that mission statement, our IT Department focuses on creating proactive, preventative solutions, and positive relationships with our customers. By being proactive, the team can address technical issues before they become incidents, reducing customer frustration. Preventative measures ensure that we are helping the company and our customers to achieve its goals, and positive relationships increase trust and collaborative efforts, which is especially important when providing remote support. Our team is growing both in scale, and in skill to support the companys growth.
The Technical Support Specialist III is a position that requires a high level of technical expertise. As a Technical Support Specialist III, you will be responsible for managing the tools and systems the IT Department uses daily. This includes managing imaging tools, asset management, and ticketing systems as well as establishing best practices for managing and supporting that hardware. The Technical Support Specialist III will be recognized as the go-to for advanced troubleshooting and resolution tasks, and a leader in technical operations and development. They will assist in coordinating effective use of company resources through purchasing, maintaining, and retiring hardware and software elements.
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0 Technical Support Representative jobs found in Flagstaff, AZ area