Technical Support Representative jobs in Manchester, NH

Job Description :

• The Phlebotomist Patient Services Representative - Greeter I (PSR I) represents the face of the company to patients who come in, both as part of their health routine and for insights into life-defining health decisions.
• The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
• The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
• Successful applicants may be assigned to work in a doctor's office, a patient service center, or as business needs dictate.

Job Responsibilities :

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Phlebotomist Patient Services Representative - Greeter performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.

Job Requirements :

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills including pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
• Committed to all policies and procedures including company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must have reliable transportation.
• Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients;

ability to accelerate and embrace change; and knowledge of our business.

Training locations may vary based on trainer availability- up to hours away.

Required Education :

• High school diploma or equivalent.
• Medical training : medical assistant or paramedic training preferred.
• Phlebotomy certification is preferred (Required in California, Nevada, and Washington).

Work Experience :

• Minimum of months experience.
• One( ) years of phlebotomy experience preferred.
• Customer service in a retail or service environment is preferred.
• Keyboard / data entry experience is a must.

Additional Job Details :

A greeter who would like to be trained in Phlebotomy

Benefits :

• Medical, Vision, and Dental Insurance Plans
• k Retirement Fund
7 hours ago