Technical Support Supervisor jobs in the United States

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2022 Salary.com)

C
Quality Check Operator
  • Conduent
  • Lexington, KY
  • Performs business support or technical work, using data organizing and coordination skills ... Has no supervisory responsibilities. Problem Solving * Ability to problem solve, self-guided. * Has ...
  • 12 hours ago

B
National Technical Support Engineer- MECHANICAL APTITUDE A MUST (Remote)
  • Bowe Systec North-America Inc
  • Remote, OR
  • The National Technical Support Engineer is responsible for providing technical support and training ... listing for supervisors and customers; recommends improvements to product design, and keeps ...
  • yesterday

M
Sr. Analyst, Advanced Technical Support - Remote
  • Medable, Inc
  • Seattle, WA
  • Implement training plans, supervising and inspecting the manner of proficiency required * Adept at ... Technical Support or a combination of education and experience * 4+ years experience in a ...
  • 2 days ago

N
Technical Support Engineering Manager
  • NorCal Beverage
  • Anaheim, CA
  • Under the direct supervision of the Plant Manager, the Technical Support Engineer performs a ... Confers with supervisors to coordinate activities of individual departments * Develops preventive ...
  • 3 days ago

K
Desktop Support Technician
  • Kelly
  • Auburn Hills, MI
  • Performs other related duties as assigned by the Desktop Support Supervisor including IT Projects.  ... technical training equivalent. * Prefer Bachelor's degree in IT or related field. * At least two ...
  • 4 days ago

A
U.S. Public Sector Technical Support Engineer (3rd Shift)
  • Aerospike
  • Mountain View, CA
  • As a member of Technical Support, you will be part of a team that takes pride in delivering a premium customer experience. Your primary role involves investigating and resolving customer issues with ...
  • 5 days ago

K
Technical Support Specialist I
  • Kelly
  • Allen, TX
  • Technical Support Specialist ONSITE ALLEN TEXAS Kelly Services is a Technical Support Representative would be supporting our MSI Video & Analytics team providing tech support to in car Dash and Body ...
  • 5 days ago

K
Business Technology Support Supervisor (US Remote)
  • KAR Global
  • Remote, OR
  • Are you a technical leader who enjoys working on small teams, helping troubleshoot a variety of ... The Business Technology Support Supervisor is an expert on all processes and procedures for the day ...
  • 6 days ago

D
Manager-District Technical Support
  • District Technical Support - CCC Careers
  • Chicago, IL FULL_TIME
  • MANAGER – DISTRICT TECHNICAL SUPPORT JOB DESCRIPTION City Colleges of Chicago (CCC) , the largest community college syst...
  • 2 Months Ago

U
Supervisor Admissions Support
  • Universal Technical Institute
  • Orlando, FL FULL_TIME
  • Overview Position Summary Maintains and oversees the daily support operations of Admissions, provides on-site training a...
  • Just Posted

D
Manager-District Technical Support
  • District Technical Support - CCC Careers
  • Chicago, IL FULL_TIME
  • MANAGER – DISTRICT TECHNICAL SUPPORT JOB DESCRIPTION City Colleges of Chicago (CCC), the largest community college syste...
  • 2 Months Ago

U
Supervisor Admissions Support
  • Universal Technical Institute
  • Orlando, FL FULL_TIME
  • Overview Position Summary Maintains and oversees the daily support operations of Admissions, provides on-site training a...
  • Just Posted

U
Supervisor Admissions Support
  • Universal Technical Institute
  • Exton, PA FULL_TIME
  • Overview Position Summary Maintains and oversees the daily support operations of Admissions, provides on-site training a...
  • 4 Days Ago

P
Technical Support
  • Pinnacle Technical Resources
  • Sunnyvale, CA FULL_TIME
  • Technical Support This role would help offload developers so they can focus on feature developments, and launch support....
  • 1 Month Ago

T
Technical Support Specialist II
  • Technical Source
  • Boston, MA FULL_TIME
  • Technical Source is currently seeking an IT Support Specialist II for our clinical research client in the Boston, MA are...
  • 12 Days Ago

T
Technical Support Specialist II
  • Technical Source
  • Durham, NC FULL_TIME
  • Technical Source is currently seeking an IT Support Specialist II for our pharmaceutical client in the Durham, NC area. ...
  • 12 Days Ago

Income Estimation for Technical Support Supervisor jobs
$61,920 to $84,934