Technical Support Supervisor jobs in Charleston, WV

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Direct Support Program Supervisor
  • Sevita
  • Charleston, WV FULL_TIME
  • Explore Numerous Nearby Locations for Your Convenience!
    Schedule an Interview First - Apply Afterwards
     
    DISCOVER CAREERS, WELL LIVED. Our mission at Sevita is to create a world where every person has the right to live well. As a Caregiver, you’ll provide assistance and strategies to the individuals we serve to help them live well in their community and environment. Each day, the connections you make and the compassion you bring make a difference in the lives of our participants. You’ll work alongside a dedicated team of clinical staff and supportive supervisors, while you grow your career.


    $14.50 hourly with On Demand Pay Options

     

    Program Supervisor

    Are you looking for a career opportunity where you can make a difference in the lives of others? Look no further! This role is critical to our success. As a mission-driven organization, we are intensely focused on expanding access to services and developing new and more effective ways of delivering supports and services to individuals with a range of intellectual and developmental disabilities.

    • Facilitate the implementation of Individual Service Plans (ISP) and participate in a range of administrative duties including staff hiring, training, scheduling, and oversight.
    • Supervise a team of Caregivers supporting individuals we serve in the program.
    • Provide support to individuals receiving services including: assistance with daily activities such as meal preparation and planning; medication administration; and personal care.
    • Duties are split between providing direct support, professional or program activities, and supervision.
    • Facilitate community involvement by accompanying individuals on outings in the community or providing transportation to work or other activities.

    Qualifications:

    • High School diploma or equivalent.
    • One year related work experience.
    • Must be 18 years or older.
    • Current driver's license, car registration, and auto insurance.
    • Other licensure or certification where required by regulatory authority.
    • Excellent communication skills with an ability to establish rapport with team members and those we serve.
    • Strong organizational abilities to ensure staffing and schedules are maintained.
    • This is a great opportunity to gain supervisory skills and experience while still directly making a difference in the lives of the people we serve on a daily basis.

    Why Join Us?

    • Full, Part-time, and As Needed schedules available.
    • Pay Rate $14.50/hr
    • Full compensation/benefits package for employees working 30 hours/week.
    • 401(k) with company match.
    • Paid time off and holiday pay.
    • Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
    • Enjoy job security with nationwide career development and advancement opportunities.

    Come join our amazing team of committed and caring professionals. Apply Today!

    Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.

    Equal Opportunity Employer, including disability/vets



    This role is part of [details around specific location or local entity (REM,MENTOR, ADH)], a member of the Sevita family.   At Sevita, we believe that everyone deserves to live a full, more independent life. Through home and community-based specialized care, our work changes lives and inspires growth at every turn. When you join our mission-driven team, you’ll create relationships that motivate us all to be better every day. We have a bright future and the determination to get there. Join us today — careers, well lived.     Equal Opportunity Employer, including disability/veterans.

  • 23 Days Ago

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Direct Support Program Supervisor
  • Sevita
  • Saint Albans, WV FULL_TIME
  • REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.Here we believe every person has the right to li...
  • 1 Month Ago

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Child Support Specialist - Kanawha County
  • Bureau for Child Support Enforcement
  • Charleston, WV FULL_TIME
  • *Please note, by clicking APPLY, you are requesting that a Recruitment Team Member reach out to you regarding further pertinent application steps.Child Support Specialist Trainee Minimum Qualification...
  • 3 Days Ago

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IDD Direct Support Professional
  • Pathways Health and Community Support, LLC
  • Summersville, WV FULL_TIME
  • Description Position at PAIS, LLC About your Role: As a Direct Support Professional, you will provide direct, hands on services to clients with Intellectual and Developmental Disabilities (IDD) in var...
  • 4 Days Ago

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Travel MRI Technologist
  • HealthCare Support
  • Beckley, WV FULL_TIME
  • Healthcare Support is seeking a travel MRI Technologist for a travel job in Beckley, West Virginia. Job Description & Requirements Specialty: MRI Technologist Discipline: Allied Health Professional St...
  • 1 Day Ago

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Travel Pharmacist
  • HealthCare Support
  • Beckley, WV FULL_TIME
  • Healthcare Support is seeking a travel Pharmacist for a travel job in Beckley, West Virginia. Job Description & Requirements Specialty: Pharmacist Discipline: Allied Health Professional Start Date: 04...
  • 1 Day Ago

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0 Technical Support Supervisor jobs found in Charleston, WV area

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Structural CAD Technician / Designer
  • AMT Engineering
  • Charleston, WV
  • A. Morton Thomas, Inc. (AMT, Inc.) is seeking a highly motivated CAD Designer / Technician to join and assume a key role...
  • 3/29/2024 12:00:00 AM

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Transportation Finance Specialist - Direct Hire
  • Federal Highway Administration
  • Charleston, WV
  • Summary The incumbent serves as a Transportation Finance Specialist within the Federal Highway Administration, providing...
  • 3/28/2024 12:00:00 AM

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Accounting Lead - Remote & Haiti
  • Amentum
  • Charleston, WV
  • Amentum, a large government contract company, is seeking an Accounting Lead to support a pending contract award in Haiti...
  • 3/28/2024 12:00:00 AM

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HVAC Lead Installer
  • Service Experts - Teays Valley
  • Hurricane, WV
  • Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for ...
  • 3/26/2024 12:00:00 AM

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Rep, CRO Mobile Examiner - (P/T) - ExamOne/West Virginia area
  • Quest Diagnostics
  • Charleston, WV
  • Overview: Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to ...
  • 3/25/2024 12:00:00 AM

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Color & Curl Concierge Cosmoprof 06936
  • Sally Beauty Holdings
  • Barboursville, WV
  • Job Description Job Title: Color Curl Concierge Company: BSG Essential Function The Color Curl Concierge is our steward ...
  • 3/25/2024 12:00:00 AM

Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat. Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$61,595 to $85,769
Charleston, West Virginia area prices
were up 1.2% from a year ago

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