Technical Support Supervisor jobs in Fremont, NE
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
Airport Customer Service Supervisor
- GAT Airline Ground Support
-
Omaha, NE
FULL_TIME
-
GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Variable Hour, Non-Exempt
Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
- Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
- Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
- Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
- Responsible for equipment and ensuring its safe and efficient operating status;
- Confer with other supervisors and managers to coordinate activities with other departments;
- Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
- Ability to comply with attendance/tardiness standards.
- Able to perform under pressure and within fixed time constraints
- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
- Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
- Ensure crews are being briefed before flights on positions to take and how flight will work
- Other duties as assigned
- Strong understanding of Airline Customer Service
- Experience in the Airport Ground Handling business.
- Must possess computer experience (6 months) and knowledge of Microsoft Word and Excel
- Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
- A proven track record in supervising a business unit.
- Experience in operational planning and resource allocation.
- Working knowledge of GSE maintenance issues.
- Experience and understanding of commercial issues in aviation.
- Must have a High School diploma, GED
- Must be at least 18 years of age
- Capable of processing information in a timely manner
- Must have and maintain a Valid Driver's License
- Able to proficiently speak, read, and write in English
- Basic computer literacy
- Previous ramp or airline experience
- Must successfully complete all training requirements and maintain certifications throughout employment
- Must clear an FBI fingerprint background check
- Must successfully complete all required training
- Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
- Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
- Must be physically fit to perform the duties of the job
- Willing to work outside in all types of weather conditions with exposure to loud noises
- Specific Working Hours
- Must be able and flexible to work variable shifts, weekends, and holidays
- Specific shifts to be determined
- Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion. - 17 Days Ago
Airport Ramp Supervisor -UA
- GAT Airline Ground Support
-
Omaha, NE
FULL_TIME
- GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Full Time, Non-Exempt Job Summary The Ramp Supervisor will be leading, directing, and coordinating the ef...
- 18 Days Ago
Technical Support Representative
- TEKsystems
-
La Vista, NE
FULL_TIME
- I'm currently assisting a national financial institution in hiring 7 Hybrid Technical Support Representatives. These roles are direct placement opportunities and will service the organization in a hig...
- 11 Days Ago
Remote Technical Support
- 3450 Kyntech Services Lda.
-
Farragut, IA
FULL_TIME
- Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always...
- 1 Month Ago
Customer Care Specialist I - Technical Support
- Cox Communications
-
Omaha, NE
FULL_TIME
- REMOTE CALL CENTER CUSTOMER EXPERIENCE ASSOCIATE This is a remote opportunity. You must live in Wichita, KS, Baton Rouge, LA, Oklahoma City, OK, Omaha, NE, Hampton Rhoades, VA or a surrounding communi...
- 4 Days Ago
Tier 1 Technical Support Representative (REMOTE NEBRASKA)
- Aureon
-
Omaha, NE
FULL_TIME
- Job Responsibilities: Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commit...
- 17 Days Ago
Filters
- Current Active Filter
- Fremont, NE
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Technical Support Supervisor jobs found in Fremont, NE area
Cleaner
- Edward Rose & Sons
-
Elkhorn, NE
- Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for...
- 4/18/2024 12:00:00 AM
Transportation Supervisor
- Performance Foodservice
-
Blair, NE
- Company Description Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety...
- 4/18/2024 12:00:00 AM
Industrial Electrician - 1st Shift
- Smithfield Foods, Inc.
-
Omaha, NE
- A great job-and a great future-awaits you at Smithfield Foods. We're an $18 billion U.S. food company with nearly 60,000...
- 4/18/2024 12:00:00 AM
Grain Inspector I
- Eurofins USA Food Testing
-
Blair, NE
- Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services t...
- 4/17/2024 12:00:00 AM
CAT Scan Technologist - Full Time - Days
- Methodist Health System
-
Omaha, NE
- Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional ca...
- 4/17/2024 12:00:00 AM
Press Team Leader
- multi color corp
-
Omaha, NE
- As a global leader in premium label solutions, our purpose is to deliver the world's best label solutions that help our ...
- 4/17/2024 12:00:00 AM
Maintenance Supervisor
- Hiring Now!
-
Bennington, NE
- Job Description We are currently seeking a hands-on Maintenance Supervisor to oversee and ensure the efficient operation...
- 4/16/2024 12:00:00 AM
Data Warehouse/Governance Supervisor
- Client Resources, Inc.
-
Omaha, NE
- Data Warehouse and Data Governance Supervisor will, Set standards for database operations, programming, query processes,...
- 4/14/2024 12:00:00 AM
About Fremont, Nebraska
Fremont is a city in Dodge County in the eastern portion of the state of Nebraska in the Midwestern United States. The population was 26,397 at the 2010 census. Fremont is the county seat and the home of Midland University.
Fremont is located along the Platte River, approximately 35 miles (56 km) northwest of the largest city in the area, Omaha, and 50 miles (80 km) northeast of the state capitol, Lincoln.
According to the United States Census Bureau, the city has a total area of 8.85 square miles (22.92 km2), of which, 8.80 square miles (22.79 km2) is land and 0.05 square miles (0.13 km2) i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$63,257 to $88,080
Fremont, Nebraska area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Technical Support Supervisor do?
Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020