Technical Support Supervisor jobs in Memphis, TN
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
Airport Ramp Supervisor
- GAT Airline Ground Support
-
Memphis, TN
FULL_TIME
-
GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Full Time, Non-Exempt
Job Summary
The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of all services for airlines as contracted. The Ramp supervisor will take accountability for safety, operation standards, policy implementation, client relations, and financial performance for the ramp operations.
Job Responsibilities- Establishing shift assignments for both fulltime and part-time employees;
- Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
- Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
- Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
- Responsible for equipment and ensuring its safe and efficient operating status;
- Conferring with other supervisors and managers to coordinate activities with other departments;
- Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
- Ability to comply with attendance/tardiness standards.
- Able to perform under pressure and within fixed time constraints
- Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights
- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
- Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
- Ensure crews are being briefed before flights on positions to take and how flight will work
- Other duties as assigned
- Must possess computer experience (6 months) and knowledge of Microsoft Word and Excel
- Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).
- A proven track record in supervising a business unit.
- Experience in operational planning and resource allocation.
- Working knowledge of GSE maintenance issues.
- Experience and understanding of commercial issues in aviation.
- Must have a High School diploma, GED
- Must be at least 18 years of age
- Capable of processing information in a timely manner
- Must have and maintain a Valid Driver's License
- Able to proficiently speak, read, and write in English
- Basic computer literacy
- Previous ramp or airline experience
- Must successfully complete all training requirements and maintain certifications throughout employment
- Must clear an FBI fingerprint background check
- Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
- Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
- Must be physically fit to perform the duties of the job
- Willing to work outside in all types of weather conditions with exposure to loud noises
- Must be able and flexible to work variable shifts, weekends, and holiday-specific shifts to be determined
- Must be able to work extended hours on short notice during non-routine operations
- 1 Month Ago
Technical Support Specialist
- Inventory Locator Service
-
Cordova, TN
FULL_TIME
- Overview CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the e...
- 1 Month Ago
Technical Support Specialist
- External Job Board
-
Cordova, TN
FULL_TIME
- Overview CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the e...
- 1 Month Ago
Technical Support Specialist II
- VSE Careers
-
Branch, MS
FULL_TIME
- SUMMARY: The Technical Support Specialist II is a customer service role providing support for VSE employees globally. The duties include customer service and support; account and access control manage...
- 28 Days Ago
Technical Support Specialist
- CAMP Systems International, Inc.
-
Cordova, TN
FULL_TIME
- DescriptionOverview CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry a...
- 1 Month Ago
Technical Support Rep
- Ritter Communications
-
Jonesboro, AR
FULL_TIME
- Ritter Communications is a leader among local independent communications providers, offering business, residential, and wholesale customers advanced internet, phone, video, and cloud services. We beli...
- 1 Month Ago
Filters
- Current Active Filter
- Memphis, TN
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Technical Support Supervisor jobs found in Memphis, TN area
Quality Engineer lll
- Jabil
-
Memphis, TN
- SUMMARY Represent the quality function of technical support, in conjunction with other internal support groups, regardin...
- 4/25/2024 12:00:00 AM
Generator Technical Support Representative
- Imperial Industrial Supply
-
Memphis, TN
- Job Description Job Description Salary: Starting at $23/hr Qualifications •Must be able to communicate technical matters...
- 4/25/2024 12:00:00 AM
Specialty Pharmacy Technician (Certified) - Call Center
- Regional Medical Center of Memphis
-
Memphis, TN
- # Regional#One Health#is currently seeking a#Specialty Certified Pharmacy Technician#for our#Bartlett Specialty Pharmacy...
- 4/25/2024 12:00:00 AM
Quality Engineer
- Jabil, Inc.
-
Memphis, TN
- At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's...
- 4/24/2024 12:00:00 AM
Registered Respiratory Therapist - RRT
- Regional One Health
-
Memphis, TN
- Respiratory Therapist-Registered- RRT A Brief Overview Provides respiratory care therapy and treatments to patients, wit...
- 4/24/2024 12:00:00 AM
Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER AMENDED
- Department Of The Treasury
-
Memphis, TN
- Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
- 4/24/2024 12:00:00 AM
Medical Technologist - Sign On Bonus
- Regional Medical Center of Memphis
-
Memphis, TN
- Medical Technologist (MT) MicroLab Sign on Bonus Sign-on Bonus is offered with a commitment for candidates who apply dir...
- 4/22/2024 12:00:00 AM
Quality Engineer
- Jabil
-
Memphis, TN
- At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's...
- 3/26/2024 12:00:00 AM
About Memphis, Tennessee
Memphis is a city located along the Mississippi River in southwestern Shelby County, Tennessee, United States. The 2017 city population was 652,236, making Memphis the largest city on the Mississippi River, second-largest city in Tennessee, as well as the 25th largest city in the United States. Greater Memphis is the 42nd largest metropolitan area in the United States, with a population of 1,348,260 in 2017. The city is the anchor of West Tennessee and the greater Mid-South region, which includes portions of neighboring Arkansas and Mississippi. Memphis is the seat of Shelby County, the most p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$63,528 to $88,458
Memphis, Tennessee area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Technical Support Supervisor do?
Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020