Technical Support Supervisor jobs in Mesa, AZ

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

P
Behavioral Health Program Supervisor
  • Pathways Health and Community Support, LLC.
  • Tempe, AZ FULL_TIME
  • Description

    ABOUT YOUR ROLE

    The Behavioral Health Program Supervisor provides clinical guidance and management, support and development to all licensed and unlicensed clinicians and case management staff. The Clinical supervisor provides oversight and supervision to the assessment clinicians. The Clinical Supervisor will also be providing daily administrative oversight to the program and services and supports the HRT Executive Director in their program oversight.

    • Oversees all aspects of the clinical services of outpatient treatment services
    • Consults with superior on a regular basis to keep her/him up-to-date on program performance and needs
    • Facilitates regular meetings to ensure staff is kept well informed and provides treatment team leadership
    • Provides direct client care as assigned, which may include individual, family, group therapies, discharge planning, and phone contacts to parents and referral sources
    • Coordinates with behavioral health team to staff client treatment issues, professional consultations, or medication evaluations
    • Completes utilization reviews on program clients and documents appropriate
    • Collaborates with Program Director for the establishment of clinical program content and delivery of service
    • Audits client charts regarding clinical documentation
    • Participates in program development and interacts with other staff regarding difficult cases
    • Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients
    • Responsible for adhering to department budget and may participate in development of such
    • Performs administrative functions consistent with the needs of the program
    • Participates in program staff and planning meetings as required
    • Other duties as assigned or necessary to support your department and/or the company

    EDUCATION/LICENSING REQUIREMENTS

    • Master's degree in Social Work, Psychology, Counseling or relative field, or Ph.D. or Psy.D. in Psychology from an accredited college or university
    • Must be a licensed LCSW, MFT or licensed by the appropriate Board as a Clinical Psychologist to practice independently at the highest level possible. Licensed for two years preferred
    • Proof of: valid AZ driver’s license, valid auto insurance coverage as well as proof of education are required

  • 1 Month Ago

P
Technical Support Manager (Application Support)
  • Prosum
  • Tempe, AZ FULL_TIME
  • Company DescriptionOverviewOur client is looking for a Level II Product Support Engineer that can handle the following duties and responsibilities for the company:Job DescriptionResponsibilitiesProvid...
  • 1 Month Ago

I
Technical Support Specialist I
  • Iridium Satellite, LLC
  • Tempe, AZ FULL_TIME
  • Company Overview Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For...
  • 17 Days Ago

G
Technical Support & Sales Representative
  • GoDaddy
  • Tempe, AZ FULL_TIME
  • Technical Support & Sales Representative Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they ...
  • 19 Days Ago

I
Technical Customer Support Advisor
  • IntouchCX
  • Mesa, AZ FULL_TIME
  • About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000 team members, and campuses around ...
  • 21 Days Ago

B
Technical Support Specialist
  • BASIS ED
  • Scottsdale, AZ FULL_TIME
  • BASIS is currently seeking applicants for a Technical Support Specialist in the Phoenix Metro Area! The Technical Support Specialists primary role is to provide help desk operations and to ensure that...
  • 3 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Technical Support Supervisor jobs found in Mesa, AZ area

Mesa (/ˈmeɪsə/ MAY-sə) is a city in Maricopa County, in the U.S. state of Arizona. It is a suburb located about 20 miles (32 km) east of Phoenix in the East Valley section of the Phoenix Metropolitan Area. It is bordered by Tempe on the west, the Salt River Pima-Maricopa Indian Community on the north, Chandler and Gilbert on the south along with Queen Creek, and Apache Junction on the east. Mesa is the largest suburban city by population in the United States, the third-largest city in Arizona after Phoenix and Tucson, and the 36th-largest city overall in the US. The city is home to 496,401 pe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$66,986 to $93,273
Mesa, Arizona area prices
were up 2.2% from a year ago

Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020