Technical Support Supervisor jobs in Oklahoma City, OK
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
- HailTrace
-
Edmond, OK
FULL_TIME
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Do you have a passion for weather, but don’t have a meteorology degree? We have a great opportunity for you to join the weather industry! HailTrace, a leading weather technology company based in Edmond, OK, is seeking a talented and customer-focused Technical Support professional to join our team. In this role, you will have the opportunity to provide exceptional support and assistance to our clients, ensuring their success and satisfaction with our products and services. As a Technical Support Specialist at HailTrace, you will be responsible for troubleshooting, resolving customer issues, and providing timely and accurate solutions to our clients. Your strong communication and problem-solving skills will be essential in delivering excellent customer service and maintaining client relationships. With a competitive salary of $45,000, this is a fantastic opportunity to join a dynamic team and make a real impact in the weather technology industry. Join us at HailTrace and be part of a company that is revolutionizing the weather forensics industry.
- 13 Days Ago
- Bravo Technical Resources
-
Oklahoma, OK
FULL_TIME
- Job DetailsOklahoma City, OK 73116 5 Years of Experience is Required 10 Years is Preferred JD: o Oversees the daily operations for a specified location including software, hardware, tape backups, phon...
- Just Posted
- Expedite Solutions
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Oklahoma, OK
CONTRACTOR,FULL_TIME
- · Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network. · Provides level I & II end-user support for soft...
- Just Posted
- DatamanUSA, LLC
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Stillwater, OK
FULL_TIME
- Job DetailsDatamanUSA is looking for IT Technical Support for our direct client based in OK. This is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: J...
- Just Posted
- JobRapido
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norman, OK
FULL_TIME
- Overview:The position will provide leadership and alignment for technical staff. Shares a collective responsibility with HIT Leadership to improve organizational performance and identify opportunities...
- 2 Days Ago
- Carrier Enterprise LLC
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Oklahoma, OK
FULL_TIME
- 2030 NW 7th Street, Oklahoma City, Oklahoma 73106Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Ca...
- 1 Month Ago
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0 Technical Support Supervisor jobs found in Oklahoma City, OK area
About Oklahoma City, Oklahoma
were up 1.2% from a year ago