Technical Support Supervisor jobs in Petaluma, CA
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
- Randstad Digital
-
Novato, CA
FULL_TIME
-
Job Details
job summary:The QA Technical Support Specialist is responsible for the maintenance of the cGMP controlled documentation system and for providing the various departments the documentation that is necessary to perform cGxP activities. Other responsibilities include auditing existing documentation, reporting document trends to management, and managing electronic document systems.
location: Novato, California
job type: Contract
salary: $31 - 33 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:- Process requests for document changes utilizing the EDMS
- Process document Special Handling requests
- Provide department metrics to management
- Participate in documentation audits
- Process logbook requests and perform routine audits
- Process laboratory notebook requests
- Responsible for maintaining Archive Room: filing, assisting customers
- Identifies improvements with group-level impact
- Manages assigned work and takes on additional responsibilities
- Involved with other projects as required
qualifications:- Experience level: Experienced
- Minimum 3 years of experience
- Education: Bachelors (required)
skills:- Technical Support (3 years of experience is required)
- Technical Support (3 years of experience is required)
- QA Documentation (3 years of experience is preferred)
- Livelink (3 years of experience is required)
- MS Access (3 years of experience is required)
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
- 12 Days Ago
- Healthcare Support
-
Rohnert Park, CA
FULL_TIME
- Healthcare Support is seeking a travel nurse RN Dialysis for a travel nursing job in Rohnert Park, California.Job Description & RequirementsSpecialty: DialysisDiscipline: RNStart Date: 01/30/2023Durat...
- 14 Days Ago
- Construction Support Solutions
-
Petaluma, CA
FULL_TIME
- Responsibilities: attend construction, quality control, progress and other conferences and meetings. Take minutes of meetings and distribute. Review, analyze, and make recommendations including prepar...
- 12 Days Ago
- Healthcare Support Staffing, Inc
-
Petaluma, CA
OTHER
- Travel Dialysis Technician - $1,320 Gross Weekly Pay HealthCare Support is actively seeking a Travel Dialysis Technician for a nationally recognized, traveler-friendly hospital located in Petaluma, CA...
- 1 Month Ago
- Healthcare Support Staffing, Inc
-
Petaluma, CA
OTHER
- Home Health RN HealthCare Support is actively seeking a Home Health RN for a 13-week contract located in Petaluma, California. Looking for a Home Health RN opportunity but this isn’t it? Feel free to ...
- 1 Month Ago
- Healthcare Support Staffing
-
Glen Ellen, CA
FULL_TIME
- Company DescriptionAnthem, Inc. is working to transform health care with trusted and caring solutions. Our health plan companies deliver quality products and services that give their members access to...
- 1 Month Ago
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0 Technical Support Supervisor jobs found in Petaluma, CA area
- City and County of San Francisco
-
San Francisco, CA
- San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts &...
- 4/24/2024 12:00:00 AM
- U.s. Court Of Appeals Ninth Circuit
-
San Francisco, CA
- $86,573- $167,349 (CL 28 CL 29)*San Francisco, CA, or an alternative duty station within the contiguous United StatesTel...
- 4/23/2024 12:00:00 AM
- Pwc
-
San Francisco, CA
- Specialty/Competency:OracleIndustry/Sector:Not ApplicableTime Type:Full timeTravel Requirements:Up to 60%A career in our...
- 4/23/2024 12:00:00 AM
- The Toro Company
-
San Francisco, CA
- Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
- 4/23/2024 12:00:00 AM
- A-Staffing Inc.
-
San Francisco, CA
- About the job System Engineer -Japanese Bilingual Job Description: PC, Server and Azure support for the customers Assist...
- 4/22/2024 12:00:00 AM
- Yu Ming Charter School
-
Oakland, CA
- System Specialist Yu Ming Charter School seeks dynamic, innovative, and experienced educators to join our team, committe...
- 4/22/2024 12:00:00 AM
- David Carroll Associates, Inc.
-
Richmond, CA
- Job Description Job Description We are seeking a Project Manager to join our team! You will be responsible for the manag...
- 4/21/2024 12:00:00 AM
- Marin General Hospital
-
Greenbrae, CA
- ABOUT MARINHEALTH a UCSF Affiliate Come and be a part of our healing team at the award-winning MarinHealth! Ranked in th...
- 4/20/2024 12:00:00 AM
About Petaluma, California
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