Technical Support Supervisor jobs in Provo, UT

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Technical Support Representative (Customer Support)
  • Curve Dental
  • Provo, UT FULL_TIME
  • About Curve Dental:

    Curve Dental is looking for a skilled and driven individual to join our team! Curve provides Dental Practices with award winning software and high-level customer support. Our software allows dentists to manage their full business including patient scheduling, billing, imaging and record keeping.
    Beyond the day to day business we are committed to building a work environment where diversity, equity and inclusion is the focal point. We value our team's individual and combined success, and we have fun along the way!

    We are looking for more Technical Support superstars who are passionate about software, computers, Star Wars, helping people, and being a hero multiple times every day. Our technicians are lifesavers to our customers, shepherds, if you will, leading them to peace and stability. We value technicians who can contribute positively to our culture and teach us things we didn't know before.
    Does this sound like a description of you? Read on, my friend...
    Things we're looking for in terms of more specific skill-sets and experience:
    • At least a high school diploma (or equivalent)
    • At least one year of customer service experience in a call center environment
    • Experience working in a dental practice is highly preferred, but if you have experience using/supporting an accounting/billing application, that's just as golden
    • Excellent verbal soft skills, and ability to assist all customers with their requests
    • Strong working knowledge of hardware, networks, and other generally techy stuff
    Things you'll do as part of Team Superstar:
    • Handle customer inbound tickets, calls and emails as needed using excellent verbal and written communication skills
    • Contribute to our knowledgebase
    • Provide assistance across all departments
    • Complete other customer service related projects as assigned
    • Inject a good measure of fun into the team every day
    • Other duties as assigned
    The pay range for this role is:
    18 - 20USD per hour (Provo, UT Office)
  • Just Posted

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Technical Support Engineer - Contract
  • TalentBurst, Inc.
  • Lehi, UT FULL_TIME
  • Tittle: Technical Support EngineerDuration: 5 monthsLocation: Lehi UT, 84043 (Onsite) Duties: Direct responsibility for support of top accounts for Client's Experience Platform. Partner with the Engin...
  • 20 Days Ago

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Technical Support Engineer
  • Intelliswift Software
  • Lehi, UT FULL_TIME
  • Job Title:Technical Support EngineerDuration: 6 MonthsLocation: Lehi, UT 84043 HybridIntelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and so...
  • 21 Days Ago

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Technical Support Engineer - Phones
  • Podium
  • Lehi, UT FULL_TIME
  • Podium is seeking the next candidate to join our amazing Technical Product Support team. The Technical Product Support Specialist is a critically important role for Podium as we continually develop pr...
  • 23 Days Ago

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Technical Support Engineer
  • MW Partners
  • Lehi, UT TEMPORARY
  • MW Partners is currently seeking a Technical Support Engineer to work for our client who is a global leader in multimedia and creativity software products. Responsibilities and duties:Direct responsib...
  • 3 Days Ago

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Technical Support Specialist
  • Intellipro Group Inc
  • Lehi, UT CONTRACTOR,FULL_TIME
  • Position type: Contract Title: Technical Support Consultant 2 Duration: 3 months with possibility of extension Pay Rate- $40/hr. On W2 Location: Lehi 84043, UT Job ID: #138057 Job Summary: The ideal c...
  • 4 Days Ago

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0 Technical Support Supervisor jobs found in Provo, UT area

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Support Specialist
  • Clinical Reference Laboratory Inc.
  • Salt Lake City, UT
  • ** Position Description** **Support Specialist** Location **Salt Lake City, UT** Scheduled Days **Monday - Friday** Sche...
  • 3/28/2024 12:00:00 AM

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Pharmacy Tech Ambulatory Telehealth Remote
  • Intermountain Healthcare
  • Provo, UT
  • Job Description: The Pharmacy Technician demonstrates consistent application of knowledge and skills in assisting the ph...
  • 3/28/2024 12:00:00 AM

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PRODUCT SUPPORT SPECIALIST
  • Home Depot Management Company, LLC
  • West Jordan, UT
  • Position Purpose: The Product Support Specialist is responsible for handling escalated requests, maintaining tracking of...
  • 3/27/2024 12:00:00 AM

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Journeyman Plumber
  • Service Experts - Barlow Provo
  • Springville, UT
  • Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for ...
  • 3/27/2024 12:00:00 AM

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Licensed Massage Therapist
  • Sundance Mountain Resort
  • Provo, UT
  • Job Title: LICENSED MASSAGE THERAPIST Department: Spa Reports To: Spa Manager Rate of Pay: Commission plus gratuities (S...
  • 3/27/2024 12:00:00 AM

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Microsoft Developer Intern (Summer 2024 - Remote Eligible)
  • Eide Bailly LLP
  • Lehi, UT
  • Overview: We are looking for a summer intern to join our Microsoft Development Team! Who We Are Founded in 1917, Eide Ba...
  • 3/25/2024 12:00:00 AM

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Senior Specialist Customer Technical Support - Remote, 2nd Shift
  • Danaher Corporation
  • Salt Lake City, UT
  • Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than ...
  • 3/25/2024 12:00:00 AM

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Systems Support Specialist
  • Biomerieux
  • Salt Lake City, UT
  • **Systems Support Specialist** Localisation: Salt Lake City, UT, tats-Unis Type de Contrat: Unfixed Term Fonction: Custo...
  • 3/25/2024 12:00:00 AM

Provo /ˈproʊvoʊ/ is the third-largest city in Utah, United States. It is 43 miles (69 km) south of Salt Lake City along the Wasatch Front. Provo is the largest city and county seat of Utah County. Provo lies in the Utah Valley at an elevation of 4,549 feet (1,387 m). According to the United States Census Bureau, the city has a total area of 44.2 square miles (114.4 km2), of which 41.7 square miles (107.9 km2) is land and 2.5 square miles (6.5 km2), or 5.66%, is water. The Wasatch Range contains many peaks within Utah County along the east side of the Wasatch Front. One of these peaks, known as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$62,177 to $86,578
Provo, Utah area prices
were up 2.3% from a year ago

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Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
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Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
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