Technical Support Supervisor jobs in Savannah, GA
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
XU - Ramp Supervisor
- GAT Airline Ground Support
-
Savannah, GA
FULL_TIME
-
GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Full Time, Non-Exempt
Job Summary
The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of all services for airlines as contracted. The Ramp supervisor will take accountability for safety, operation standards, policy implementation, client relations, and financial performance for the ramp operations.
Job Responsibilities- Establishing shift assignments for both fulltime and part-time employees;
- Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
- Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
- Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
- Responsible for equipment and ensuring its safe and efficient operating status;
- Conferring with other supervisors and managers to coordinate activities with other departments;
- Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
- Ability to comply with attendance/tardiness standards.
- Able to perform under pressure and within fixed time constraints
- Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights
- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
- Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
- Ensure crews are being briefed before flights on positions to take and how flight will work
- Other duties as assigned
- Must possess computer experience (6 months) and knowledge of Microsoft Word and Excel
- Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).
- A proven track record in supervising a business unit.
- Experience in operational planning and resource allocation.
- Working knowledge of GSE maintenance issues.
- Experience and understanding of commercial issues in aviation.
- Must have a High School diploma, GED
- Must be at least 18 years of age
- Capable of processing information in a timely manner
- Must have and maintain a Valid Driver's License
- Able to proficiently speak, read, and write in English
- Basic computer literacy
- Previous ramp or airline experience
- Must successfully complete all training requirements and maintain certifications throughout employment
- Must clear an FBI fingerprint background check
- Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
- Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
- Must be physically fit to perform the duties of the job
- Willing to work outside in all types of weather conditions with exposure to loud noises
- Must be able and flexible to work variable shifts, weekends, and holiday-specific shifts to be determined
- Must be able to work extended hours on short notice during non-routine operations
- 1 Month Ago
Technical Support Representative
- MCI Jobs
-
Savannah, GA
FULL_TIME
- POSITION OVERVIEW... SALARY$11.10 - $16.10 / hour --------------... POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, an...
- 3 Days Ago
Technical Support Representative
- MCI Careers
-
Savannah, GA
FULL_TIME
- LOCATIONSavannah, GA JOB TYPEFull-Time & Part-Time PAY TYPESHourly Bonus SALARY$11.10 - $16.10 / hour BENEFITS & PERKSLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life ...
- 4 Days Ago
Technical Support Representative
- MCI Military Recruitment
-
Savannah, GA
FULL_TIME
- POSITION OVERVIEW... --------------... POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions...
- 4 Days Ago
Technical Support Analyst
- Congruex
-
Savannah, GA
FULL_TIME
- Job Profile Technical Support Analyst Savannah, GA Based on Experience Southeast Utilities of GA, a Congruex Company, is looking for a Technical Support Analyst to join our construction team. Who is C...
- 1 Month Ago
Process Control Technical Support Specialist
- International Paper
-
Savannah, GA
FULL_TIME
- The Savannah Mill is currently seeking a qualified Process Control Technical Support Specialist. The Savannah Mill is located in Savannah, GA which is approximately 1-hour south of Hilton Head, SC and...
- 1 Day Ago
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0 Technical Support Supervisor jobs found in Savannah, GA area
About Savannah, Georgia
Savannah (/səˈvænə/) is the oldest city in the U.S. state of Georgia and is the county seat of Chatham County. Established in 1733 on the Savannah River, the city of Savannah became the British colonial capital of the Province of Georgia and later the first state capital of Georgia. A strategic port city in the American Revolution and during the American Civil War, Savannah is today an industrial center and an important Atlantic seaport. It is Georgia's fifth-largest city, with a 2017 estimated population of 146,444. The Savannah metropolitan area, Georgia's third-largest, had an estimated pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$63,393 to $88,269
Savannah, Georgia area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Technical Support Supervisor do?
Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020