Technical Support Supervisor jobs in Sumter, SC

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

Recently Added Technical Support Supervisor jobs

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Direct Support Professional Supervisor - Behavioral Health
  • Broadstep
  • Kingstree, SC FULL_TIME
  • Broadstep Behavioral Health is actively hiring for a Direct Support Professional Shift Supervisor in the Simpsonville, SC area. The Shift Supervisor assumes a leadership role within the Psychiatric Residential Treatment Facility (PRTF). They are responsible for managing operations of the PRTF while leading their shift. The Shift Supervisor will ensure all daily activities pertinent to the PRTF including proper staffing, cleaning the environment, individual hygiene support, engagement in therapeutic and educational activities, and the completion of all documentation and communications needed to support each individual’s desired outcome of treatment.     About the Company:  Broadstep has been a leader in providing a continuum of physical, emotional, and mental support for children and adults with intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders for over 45 years.    Broadstep’ s South Carolina programs provide comprehensive behavioral health services to individuals with intellectual and developmental disabilities, mental illness, and other diagnoses that may impact their behaviors. We are a family-friendly, individual-focused behavioral healthcare program of group homes and vocational day programs.    Go to https://www.broadstep.com/ to learn more about the company.    Schedule & Location: Located in Kingstree, SC AM Shift: 7am-7pm Rotating Schedule – you work only 7 days out of 14!    Job Duties: Provide supervision to the Direct Support Professionals (DSPs)    Ensure overall therapeutic environment is available to individuals in our care (environment is safe without hazard of injury and individuals’ rights are respected);   Complete daily cleaning, housekeeping, and restocking of supplies during each shift to include proper documentation for all work completed.   Ensures the Structured Therapeutic Program Schedule is followed.   Collaborate and coordinate with other departments as needed for the treatment of individuals to include assisting with medical appointments, admissions, and discharges to the program.   Document all attempts for individual participation in daily activities, to include but not limited to 15-minute accountabilities, daily shift notes and General Event Reporting   Responsible for reporting all shift activities and individual health status summary to the incoming staff prior to shift change.   Ensure proper staff coverage ratio is in place.    Attend all mandatory team/program meetings.   Resolve/repair all damaged or non-functioning company property. If unable to resolve/repair, complete and submit a Maintenance Work Request   Actively engage in positive, intermittent communication with guardian(s), family, employees, and referents by telephone and/or face-to-face when required.   Follow the required order of notification and immediately report any event of suspected, witnessed or reported abuse, neglect, exploitation, or misappropriation.  Participate in all stages of an investigation pertaining to alleged/suspected abuse and comply with all external investigations or inspections.   Cooperate with the licensee and Department of Human Services staff in any inspection, inquiry, or investigation; and Complete additional duties as assigned.     Required Education/Experience/Skills: High school diploma or GED Must be 21 years of age. 1-year supervisory experience or have demonstrated leadership ability: the ability to integrate the vision of the organization with all supportive services and personnel.   Must be able to pass a background check, drug screening, physical, and TB test. Must have a valid driver’s license. Possess patience and excellent communication. Basic computer skills    What We Offer/Benefits:   4 weeks of Paid Time Off in your first year! Medical/Dental/Vision   401K Company-paid Life Insurance  Paid Holidays   Other benefits:  Short Term Disability, AD&D, Flexible Spending Rotating Schedule – working 7 out of 14 days!   Broadstep, Inc. is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.
  • 1 Month Ago
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Security Control Assessor
  • Oneida Technical Solutions
  • Sumter, SC FULL_TIME
  • Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across high...
  • 1 Month Ago
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TEMPEST Manager
  • Oneida Technical Solutions
  • Sumter, SC FULL_TIME
  • Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across high...
  • 1 Month Ago
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Technical Assembler
  • SKF
  • Sumter, SC FULL_TIME
  • Technical Assembler Location: Sumter, SC About SKF: SKF has been making the world spin since 1907! SKF is an industry-leading manufacturer dedicated to a culture of belonging, where our people flouris...
  • 1 Month Ago
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Technical Assembler
  • SKF External
  • Sumter, SC FULL_TIME
  • Technical Assembler Location: Sumter, SC About SKF: SKF has been making the world spin since 1907! SKF is an industry-leading manufacturer dedicated to a culture of belonging, where our people flouris...
  • 1 Month Ago
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Technical Controller
  • T47 INTERNATIONAL, INC.
  • Shaw, SC FULL_TIME
  • DescriptionT47 International, Inc (T47) is seeking a full time Technical Controllers (Labor Category:Personnel Assistant II) to support the United States Air Forces Central (USAFCENT) DecorationProces...
  • 2 Months Ago
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0 Technical Support Supervisor jobs found in Sumter, SC area

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Technical Associate
  • BD
  • Sumter, SC
  • Technical Associate Job Description Summary Job Description We are the makers of possible BD is one of the largest globa...
  • 4/19/2024 12:00:00 AM
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Technical Associate
  • BD (Becton, Dickinson and Company)
  • Sumter, SC
  • **Job Description Summary** **Job Description** We are **the makers of possible** BD is one of the largest global medica...
  • 4/19/2024 12:00:00 AM
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7th Grade ELA
  • Richland County School District One
  • Hopkins, SC
  • Position Type: MIDDLE SCHOOL TEACHING Date Posted: 3/27/2024 Location: SOUTHEAST MIDDLE SCHOOLRichland County School Dis...
  • 4/19/2024 12:00:00 AM
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Maintenance Technician (Multi-craft) - Night shift
  • Prestage
  • Camden, SC
  • General: Maintenance Technician (multi-craft) supports the electrical/mechanical equipment needs of a state-of-the-art t...
  • 4/19/2024 12:00:00 AM
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Information Technology Manager
  • VACUUMSCHMELZE
  • Sumter, SC
  • e-VAC Magnetics LLC, a member of VAC Group, is currently seeking a qualified and experienced Information Technology Mana...
  • 4/18/2024 12:00:00 AM
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Dean, School of Professional Studies
  • State of South Carolina
  • Sumter, SC
  • Salary: Depends on Qualifications Location : Sumter County, SC Job Type: FTE - Full-Time Job Number: 163050 Agency: Cent...
  • 4/18/2024 12:00:00 AM
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TEMPEST Manager
  • Oneida Technical Solutions
  • Sumter, SC
  • Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable ...
  • 4/16/2024 12:00:00 AM
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Meat Cutter PT
  • IGA Southeast
  • Turbeville, SC
  • Overview: To actively support the profitable operations of the meat department through sales maximization, production st...
  • 4/16/2024 12:00:00 AM
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About Sumter, South Carolina

Sumter /ˈsʌmtər/ is a city in and the county seat of Sumter County, South Carolina, United States. Known as the Sumter Metropolitan Statistical Area, the namesake county adjoins Clarendon and Lee to form the core of Sumter-Lee-Clarendon tricounty area of South Carolina that includes the three counties in the east central Piedmont. The population was 39,643 at the 2000 census, and it rose to 40,524 at the 2010 census. Known as the Gamecock City,[citation needed] Sumter lies near the geographic center of the state of South Carolina at 33°55′37″N 80°21′49″W / 33.92694°N 80.36361°W / 33.92694; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$60,613 to $84,398
Sumter, South Carolina area prices
were up 1.5% from a year ago
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What does a Technical Support Supervisor do?

Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020