Technical Trainer jobs in Boca Raton, FL

Job Summary

The Technical Trainer is responsible for the development and implementation of Brainstream training for internal departments as well as external care providers to include curriculum development, training delivery, proficiency evaluations and on-going program development and maintenance.

Essential Job Function

• Conduct Brainstream training for internal users to include Member Outreach, Provider Relations, Case Management, Social Determinants of Health and other general users using various delivery methods to include In-Person Training, Virtual Training and utilization of the Learning Management System.

• Assess training needs based on department function and user ability.

• Prepare educational materials and tools.

• Prepare and edit training videos.

• Record yourself simulating how to’s and training videos

• Work directly with learners on an individual and group basis based on needs.

• Performs other duties as assigned.

Knowledge, Skills and Competencies

• Ability to read and interpret documents, such as policies and procedures, and develop training materials.

• Ability to compose training materials and guides as well as routine reports and correspondence.

• Must be comfortable educating delivering training and providing feedback

• Must be comfortable recording yourself demonstrating training and how to’s

• Organizes and prioritizes work with minimum supervision.

Education & Experience

• Associate degree in computer science or related field or equivalent related experience

• 2 3 years experience in an IT role

• Prior training experience preferred

• Prior video and editing experience

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.

Additional Information

• Must abide by all HIPAA, Confidentiality & Privacy Laws

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

DISCLAIMER:

Job descriptions are not meant to be all-inclusive and/or the job itself is subject to change. Nothing in this job description restricts ilumed’s right to assign or reassign duties and responsibilities to this job at any time.