Technical Writer creates and publishes technical documentations and manuals. Collects and interprets technical data or information and coordinates layout for publication. Being a Technical Writer typically requires a bachelor's degree. Typically reports to a manager. The Technical Writer gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Technical Writer typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Job Overview: We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and coordinating vehicle maintenance and repair services. This position is located in and offers an exciting opportunity to work in a fast-paced automotive dealership environment. Responsibilities: - Greet customers and provide excellent customer service throughout their visit - Listen to customer concerns and accurately document vehicle issues - Communicate with technicians to ensure accurate diagnosis and repair of vehicles - Prepare accurate estimates for labor and parts based on the diagnosis - Obtain necessary approvals from customers for repairs - Schedule appointments for vehicle maintenance and repairs - Coordinate with parts department to ensure timely delivery of necessary parts - Keep customers informed about the status of their vehicles throughout the repair process - Ensure all paperwork is properly completed and filed Skills: - Strong customer service skills with the ability to build rapport with customers - Knowledge of automotive diagnostics, repairs, and maintenance - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks in a fast-paced environment - Attention to detail and accuracy in preparing estimates and documentation - Proficient computer skills for data entry and generating reports Note: Experience as a Service Writer or in a similar role within an automotive dealership is preferred but not required. Training will be provided. We offer competitive pay, benefits, and opportunities for career advancement within our organization. If you are passionate about providing exceptional service to customers while working in the automotive industry, we would love to hear from you. Apply today to join our team as a Service Writer!
Job Type: Full-time
Pay: $30,000.00 - $45,000.00 per year
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Work Location: In person
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0 Technical Writer jobs found in Wheeling, WV area