Technical Writing Supervisor jobs in Baltimore, MD

Company Description

Crown Consulting, Inc. strives to connect people through driving aviation innovation and expanding aerospace and telecommunications infrastructure. We have been making a difference for our FAA, NASA, State Departments of Transportation and commercial aerospace industry customers for over 30 years. Whether developing and supporting programs that allow the FAA to coordinate responses to natural disasters; simulating air traffic demand; developing methods and techniques to improve the efficient use of the National Airspace; contributing to the safe and effective adoption of advanced aviation concepts; or engaging the next generation of STEM professionals, we are at the forefront of ushering in aviation’s new frontier of smart, multimodal, crewed and uncrewed aircraft, and aviation systems.   

We offer a competitive benefits package including matching 401K, comprehensive medical, dental, and vision plans. We have been voted one of the best places to work in the Washington, DC area. We have built this reputation by hiring great people who value and support the mission of our customers. Come experience the Crown difference. 

Crown was voted as "One of the DC region’s Top Workplaces in 2021." 

Job Description

Crown is seeking Training Specialists who will be responsible for the development, delivery, and conduct of training. In collaboration with the program’s technical staff and other subject matter experts, the Training Specialists develop the training course materials including but not limited to: learning/configuration guides and hand-outs; PowerPoint presentations; workbooks; Webinar outlines; scripts and materials; and certification exams and their accompanying aids. 

Experience in training development, web-based course development, and/or instructor led training delivery is required

Training Specialist Responsibilities

• Preparing the Training Development Plan
• Performing task and skills analyses of the different functional groups of personnel to be trained
• Developing training plans and schedules based on availability of classrooms, equipment, course participants, and instructors
• Assessing the applicability of commercial-off-the-shelf (COTS) training materials
• Overseeing the development of training software
• Ensuring that all training deliverables meet contractual requirements
• Monitoring, evaluating and documenting training activities and training program effectiveness
• Supervising training instructors and evaluating instructor performance

Technical Writing Responsibilities

• Perform research and write professional documents, including program reports and procedures, documentation, and training materials
• Perform analyses and compile diverse policy, technical, statistical, demographic, and financial information.
• Read and analyze technical materials and create presentations of that information including drawings, user manuals, presentations, reports, or training documents
• Interact with the program’s management and technical staff and be capable of distilling and conveying complex technical information in contractual deliverables.

This position will be located on site in Columbia, MD.

Qualifications

• Experience in training development, web-based course development, and/or instructor led training delivery is required
• Level 3 Specialist: Associate’s degree and 10-14 years of related experience or Bachelor's degree and 1-4 years of related experience;
• Level 4 Specialist: Associate’s degree and 15-19 years of related experience or Bachelor's degree and 5-9 years of related experience;
• Level 5 Specialist: Associate’s degree and 20 years of related experience or Bachelor's degree and 10-14 years of related experience;
• Articulate Story experience is preferred 
• Technical writing experience is preferred

Additional Information

Visit: www.crownci.com for additional information on our company.

Crown is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, age, religion, creed, sex, pregnancy, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.

Persons unable to complete an online application should contact Crown HR for assistance at (703) 650-0663 ext 3059.

Crown is a VEVRAA Federal Contractor