Technician Manager jobs in Brandon, FL

SUMMARY

The role will establish and maintain collaborative relationships with business functions to ensure IT services and delivery enhance and reduce the complexity of business processes cost-effectively. The Senior Business Process Manager will facilitate the prioritization, implementation, and maintenance of mission-critical application portfolio projects across the enterprise. The position will require working with business stakeholders/users to define the portfolio objectives and maintain quality service relationships throughout their lives.

This role will establish project management competencies and ensure on-time and on budget delivery. This role includes coordinating the efforts of IT staff and third-party consultants. The Senior Business Process Manager will also recommend and drive process improvement opportunities for mission-critical business systems leveraging enterprise solutions.

•   We offer a competitive salary with a range of $125,400- $150,750 based on experience and skill set.

•   This position is eligible to participate in the Signode annual bonus program with a target of 10% of base salary.

•   A variety of benefits are also available, including medical, dental, life insurance, short-term and long-term disability, as well as Signode’s 401(k) program.

ESSENTIAL FUNCTIONS

Reasonable Accommodation Statement

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

• Establish and maintain relationships with business stakeholders/users – Identifies and establishes relationships with key people appropriate for the circumstance, including executives, managers, and technology users.

• Ensures Global IT activities meet the needs of the business stakeholders/users –communicates business needs to Signode IT, helps set priorities, coordinates efforts within Signode IT

• Understands the platform’s application landscape and ensures that a clear support strategy is in place.

• Understands current and future business needs – Learns and stays current on significant projects, strategies, and initiatives in business functions and divisions.

• Aligns Corporate IT activities to help business stakeholders/users achieve their objectives.

• Technology consultant – Understands technology, infrastructure, and applications enough to act as a consultant to business functions and divisions to advise and recommend business strategy, IT strategy, investments, and projects. Brings additional Signode IT resources to help when deeper areas of expertise are needed.

• Acquisitions and Divestitures – Coordinates acquisition and divestiture activity within Signode IT

POSITION QUALIFICATIONS

Education:

• A bachelor’s degree in business administration, computer science, information systems, business analysis, or a related field is preferred. Equivalent experience will be accepted.

Experience / Abilities:

• Deep knowledge of one or more of the following business functions, including typical automation requirements and interactions across other business value streams, processes, and functional areas:

o Finance

o Human Resources

o Legal

o Product Management/ Engineering

o Manufacturing

o Logistics (incl. Warehouse Management)

o Procurement

o Sales/Service Management

o Marketing

o Health and Safety

• 8 -10 years’ experience working with large-scale enterprise business applications. (E.g., ERP, CAD, HRIS, CRM, PDM, PLM or MDM systems)

• Previous experience managing or supporting an application consolidation or migration.

• Demonstrated experience analyzing and assessing business processes, prioritizing, and developing IT solutions for complex business situations.

• Ability to build, develop, and grow business relationships vital to the project’s success.

• Results-oriented, highly motivated, and able to complete assignments promptly and accurately.

• Strong demonstrated decision-making skills and leadership.

• Possesses excellent communication skills and the ability to work in a diverse and multicultural environment.

• Global industrial/manufacturing company background preferred.

• Experience managing people and directing resources.

Computer skills:

• Experience with Microsoft Dynamics ERPs: AX, NAV, and F&SCM preferred.