Technology Research Analyst jobs in Omaha, NE

Primary Function:   The Research Analyst is responsible for determining and maintaining regulatory compliance for State Authorization. This position acts as the day-to-day authority on matters relating to State Authorization as well as acting in a supporting role relative to National Student Clearinghouse (NSC) and Veteran Schedule/Catalog regulations.

Essential Duties and Responsibilities:

State Authorization:

• Actively monitors external regulatory resources to help guide current and future business actions.
• Ensures requirements for various due dates relating to state authorization application, renewal, reporting, etc. are satisfied.
• Owns and coordinates assembling of required information.
• Responsible for the timely submission of required documentation.
• Lead point of contact for state agencies.
• Accurately maintains prevailing content management tools to be in accordance with current authorization status.  
• Creates and quality checks information held in prevailing systems
• Leads implementation of continuous improvement in information handling and communication processes.
• Provides guidance and leadership to Research Analysts on status and procedures.
• Point of contact for state authorization inquiries and requests via telephone and email from internal and external stakeholders. 
• Responds, investigates and/or resolves inquiries and issues or escalates to appropriate person to be resolved in a timely manner.
• Provides regular updates to supervisor.
• Informs and works with supervisor on escalated items.

Secondary Duties:

• Maintains student records in NSC after researching and resolving identified discrepancies.
• Supports processes necessary for Veteran Schedule/Catalog regulations

• Supports preparation activities for the Commencement Ceremony.
• Informs and works with supervisor on escalated items.

Marginal Duties and Responsibilities:

Qualifications:

• Bachelor’s degree Business Administration or related field preferred.
• Minimum of (2) years of experience with State Authorization environment required.
• Minimum of one (1) year of technical experience, analytical/research background preferred.
• Ability to exercise of discretion and judgment, with the authority to make independent decisions on matters which affect the university
• Ability to be proficient in disparate regulatory systems: NSC, NSLDS, State Higher Education Executive Officers Association, State Portal Agencies, and National Council for State Authorization Reciprocity Agreements.
• Ability to read and interpret regulations, statutes, etc.
• Minimum of (2) years of experience with Salesforce and Campus Solutions preferred.
• Excellent customer service orientation with strong oral, written and interpersonal communication skills required.
• Strong problem-solving skills, and attention to detail with excellent organizational skills.
• Flexibility and the ability to operate under stressful, time-sensitive deadlines.
• Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook, and Explorer).

Working Conditions:

• Works with critical deadlines, i.e., often under stress.
• Works in typical office setting.

NOTE:  The statements above are intended to describe the general nature and level of work involved for this job.  It is not an exhaustive list of all responsibilities, duties and skills required of this job.  This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The Higher Education Opportunity Act requires institutions participating in federally funded financial aid programs to make information about the institution available to the public, current and prospective students, and current and prospective employees. The Bellevue University Consumer Information webpage, found at www.bellevue.edu/student-support/consumer-information/consumer-information, provides readily accessible information to help consumers make informed decisions about post-secondary education. Bellevue University’s Annual Security and Fire Safety Report (ASR), found at www.bellevue.edu/student-support/consumer-information/pdfs/annual-safety-report.pdf, provides information about campus crime statistics and institutional security policies and procedures as well as information about student housing fire statistics and fire safety policies. You can obtain a paper copy of these reports from the Bellevue Dean of Students office by calling 402-557-7028. In addition to this, Bellevue University is an Equal Opportunity Employer.